JivoChat + Pipedrive Integration
Integrate JivoChat to Pipedrive in one click, or tell Integrately AI how you want each chat handled. Capture chats as deals, update contact details in Pipedrive, log notes, and alert your sales team automatically.
Free forever.Use premium features free for 14 days.1.
Visitor's information is updated in JivoChat Instant- Offline message is recieved in JivoChat Instant
- Chat is finished in JivoChat Instant
Project is created in Pipedrive Instant- Project is updated in Pipedrive Instant
- Project is deleted in Pipedrive Instant
- Activity is created in Pipedrive Instant
- Activity is updated in Pipedrive Instant
- Activity matches filter in Pipedrive
- Deal is created in Pipedrive Instant
- Deal is updated in Pipedrive Instant
- Deal matches filter in Pipedrive
- Deal stage is updated in Pipedrive Instant
- Lead is created in Pipedrive Instant
- Lead is updated in Pipedrive Instant
- Note is created in Pipedrive Instant
- Note is updated in Pipedrive Instant
- Organization is created in Pipedrive Instant
- Organization is updated in Pipedrive Instant
- Organization matches filter in Pipedrive
- Person is created in Pipedrive Instant
- Person is updated in Pipedrive Instant
- Person matches filter in Pipedrive
- Product is added in Pipedrive Instant
- Product is deleted in Pipedrive Instant
- Product is updated in Pipedrive Instant
2.
Trusted by experts at...
Ready Workflows for JivoChat + Pipedrive Integration
Capture customer chats, create Pipedrive deals, organise contact records, update pipeline stages, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your JivoChat + Pipedrive flow
Turn finished chats into customer orders, email campaigns, team alerts, and spreadsheet records. Pick a combination and activate it in one click.
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Shopify (4)
Shopify (4) +
Mailchimp (4)
Mailchimp (4) +
Slack (4)
Slack (4) +
Google Sheets (4)
Google Sheets (4) +
Calendly (4)
Calendly (4) +
Stripe (4)
Stripe (4) J
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Create a Shopify customer for every finished JivoChat chat, and add a deal in Pipedrive.
Every finished JivoChat chat instantly creates a customer in Shopify and a new deal in Pipedrive without manual data entry.
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When an offline message is received in JivoChat, create a Shopify order and update the person in Pipedrive.
Offline messages from JivoChat automatically generate a Shopify order and update contact details in Pipedrive.
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When visitor information is updated in JivoChat, update the customer in Shopify and update the organization in Pipedrive.
Updated visitor details in JivoChat automatically refresh customer records in Shopify and organizations in Pipedrive.
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Use Claude to summarise every finished JivoChat chat, create a Shopify customer, and create a deal in Pipedrive.
Claude summarises completed JivoChat chats before creating a Shopify customer and logging a Pipedrive deal.
Supported triggers and actions for JivoChat and Pipedrive
Mix and match to build the exact automation you need
JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
Try it → Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
Try it → Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Try it → Pipedrive Triggers & Actions
Instant
Activity is created in Pipedrive
Triggers the automation when a new activity is created
Try it → Instant
Activity is updated in Pipedrive
Triggers the automation when an activity is updated
Try it → Instant
Deal stage is updated in Pipedrive
Triggers the automation when a deal stage is updated
Try it → Instant
Organization is created in Pipedrive
Triggers the automation when a new organization is created
Try it → Instant
Organization is updated in Pipedrive
Triggers the automation when any organization's profile is modified
Try it → Instant
Person is updated in Pipedrive
Triggers the automation when a person's profile is updated
Try it → Person matches filter in Pipedrive
Triggers the automation when a person matches a specified filter
Try it → What can you automate with JivoChat + Pipedrive?
Streamline your customer communication and CRM management by turning live chats into actionable sales deals.
💬
Turn finished live chats into Pipedrive deals automatically
Capture every completed JivoChat conversation and instantly create a corresponding deal in Pipedrive. Eliminate manual data entry and ensure every sales opportunity is tracked.
📝
Capture every submitted visitor detail accurately
Map names, email addresses, phone numbers, and chat transcripts directly into Pipedrive fields instead of copying text by hand. Your CRM records remain complete and searchable.
🔔
Alert your sales team the moment a chat concludes
Notify your sales representatives on Slack or via email as soon as a high-intent JivoChat visitor finishes a conversation. Response times drop and conversion rates improve.
🔀
Route deals based on custom visitor answers
Send enterprise prospects to senior account executives in Pipedrive while routing standard inquiries to junior reps based on chat input. Automation handles qualification instantly.
🔄
Keep Pipedrive records updated when visitor info changes
Automatically update existing Pipedrive person and organization records whenever a visitor updates their contact details during an active JivoChat session.
🔍
Prevent duplicate records with smart search and update
Search existing Pipedrive contacts before creating new deals or person profiles. Keep your CRM clean and free of redundant entries from repeat visitors.
⏰
Handle offline messages and after-hours inquiries
Capture offline messages left in JivoChat outside business hours and automatically create Pipedrive leads so your team never misses an opportunity.
🔗
Extend chat flows to team messaging apps
Connect JivoChat and Pipedrive with Slack or Google Sheets to ensure cross-functional teams stay informed about every new website lead.
And much more...
Who is JivoChat + Pipedrive integration for?
Connecting JivoChat live chats directly to Pipedrive sales pipelines eliminates manual data entry and keeps revenue tracking accurate for teams.
Performance marketers
Sales development reps
Agency account managers
Customer support leads
Sales closers
CRM administrators
📈
Performance marketers
You're running website campaigns driving high live chat volume but your pipeline reports only update when someone manually exports leads, so the conversion counts you're optimising against are always a few hours behind — with this integration, every finished chat creates a deal instantly and your metrics stay current.
⚡
Sales development reps
You need to follow up with inbound website visitors while their buying intent is at its peak, but finding chat logs in one tool and creating records in Pipedrive takes too long — with this integration, every chat transcript generates a deal automatically so you can reach out right away.
📊
Agency account managers
You answer to clients who want to see live lead generation progress from their website traffic, but piecing together chat logs and CRM entries takes hours every week — with this integration, every submission lands in Pipedrive instantly to keep your pipeline reporting transparent.
🛒
Customer support leads
The volume of inbound live chat inquiries is too high for anyone to keep up by hand, leading to missed offline messages and untracked prospects — with this integration, every chat and offline message populates Pipedrive without manual logging.
🎯
Sales closers
You own the final negotiation stage and depend on chat agents to hand over complete prospect details, but crucial notes often get lost between platforms — with this integration, every contact and deal detail is passed accurately into Pipedrive for seamless handoffs.
🗂️
CRM administrators
You need a reliable customer history in Pipedrive but keep finding incomplete contact records and missing chat notes left by agents — with this integration, every finished conversation creates a structured deal and person profile automatically.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate JivoChat + Pipedrive
Build and manage your JivoChat + Pipedrive automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect JivoChat + Pipedrive with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Connect Accounts
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Automation is ready
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Frequently Asked Questions
How do I connect JivoChat to Pipedrive?
You can connect JivoChat to Pipedrive in 1 click using ready-made flows on Integrately, or use Integrately AI to build custom multi-step automations linking JivoChat, Pipedrive, and tools like Slack, Google Sheets, or Shopify.
Can I automatically create Pipedrive deals from finished JivoChat chats?
Can I connect JivoChat, Pipedrive, and Slack?
What is a good Zapier alternative for JivoChat and Pipedrive?
How are visitor details from JivoChat transferred to Pipedrive?
How does Pipedrive handle new deals created from chat conversations?
Can I set up this JivoChat and Pipedrive integration without writing code?
Is the JivoChat and Pipedrive integration free?
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