JivoChat + Live Chat Integration

Integrate JivoChat to Live Chat in one click, or tell Integrately AI how you want each chat handled. Capture visitor queries, log session histories, update your CRM, and alert your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • JivoChat
    Visitor's information is updated in JivoChat Instant
  • JivoChat
    Offline message is recieved in JivoChat Instant
  • JivoChat
    Chat is finished in JivoChat Instant
  • Live Chat
    Chat is started in Live Chat Instant
  • Live Chat
    Chat is ended in Live Chat Instant
  • Live Chat
    Chat is updated in Live Chat Instant
  • Live Chat
    Visitor enters queue in Live Chat Instant
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2.
  • No action found

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Ready WorkflowsReady Workflows   for JivoChat + Live Chat Integration

Capture chats, log visitor updates, route inquiries, update sheets, and alert support teams, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your JivoChat + Live Chat flow

Route visitor messages to your CRM, alert support channels, and keep records updated across your stack. Pick a combination and activate it in one click.

JivoChat
Live Chat
+
SalesforceSalesforce (4)
+
HubspotHubspot (4)
+
SlackSlack (4)
+
GmailGmail (4)
+
Google SheetsGoogle Sheets (4)
+
AsanaAsana (4)
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Add every finished JivoChat and Live Chat session to Salesforce as a new contact instantly
Finished JivoChat and Live Chat sessions land in Salesforce as new contacts the moment they end, removing manual data entry.
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Log every offline JivoChat and Live Chat message as a new Salesforce task for follow-up
Offline JivoChat and Live Chat messages automatically create follow-up tasks in Salesforce so no customer inquiry slips through the cracks.
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When a visitor enters the queue in Live Chat or JivoChat, update the matching Salesforce record
Visitor queue entries in JivoChat and Live Chat instantly update matching Salesforce records so reps see live activity.
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Use Claude to summarise JivoChat and Live Chat interactions and update Salesforce records with the brief
Claude summarises JivoChat and Live Chat conversation logs and updates Salesforce records with concise customer insights.

Supported triggers and actions for JivoChat and Live Chat

Mix and match to build the exact automation you need

JivoChat
JivoChat Triggers & Actions
Instant
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
Try it →
Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
Try it →
Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Try it →
No action is available
Live Chat
Live Chat Triggers & Actions
Instant
Chat is started in Live Chat
Triggers the automation when a new conversation is initiated
Try it →
Instant
Chat is ended in Live Chat
Triggers the automation when a chat is marked as complete
Try it →
Instant
Chat is updated in Live Chat
Triggers the automation when a chat is updated
Try it →
Instant
Visitor enters queue in Live Chat
Triggers the automation when a visitor enters a queue
Try it →
No action is available

What can you automate with JivoChat + Live Chat?

Streamline your customer communications by syncing chat records, updating CRM contacts, and alerting support teams automatically.

What you can automate?
💬
Sync chat sessions to your CRM instantly
Capture every finished JivoChat and Live Chat session and create matching contacts in your CRM without lifting a finger.
📝
Capture every submitted visitor detail
Extract offline messages, visitor information updates, and queue entries into separate database columns for complete records.
🔔
Alert support teams the moment chats start
Notify your team instantly in Slack or via email whenever a new visitor enters the queue or a chat begins.
🔀
Route chats based on visitor information
Send high-priority visitor updates to senior support channels while routing standard inquiries to general queues.
🔄
Keep destination records up to date
Update existing CRM contacts automatically whenever a visitor's information changes in JivoChat or Live Chat.
🔍
Add or update records without duplicates
Search existing database entries before creating new ones, updating records if a visitor already exists.
🏁
Handle chat completion and end events
Trigger follow-up tasks and close support tickets automatically the moment a chat finishes or ends.
📊
Extend workflows to Google Sheets or Slack
Push chat logs and visitor analytics directly into Google Sheets or notify your team on Slack for seamless collaboration.
And much more...

Who is JivoChat + Live Chat integration for?

Support teams, sales reps, and customer success managers rely on this integration to eliminate manual data entry and keep customer records instantly updated across platforms.

Support Managers
Support Managers
Sales Representatives
Sales Representatives
Customer Success Leads
Customer Success Leads
Support Team Leads
Support Team Leads
Account Executives
Account Executives
Operations Directors
Operations Directors
📈
Support Managers
You're reviewing visitor inquiries in JivoChat, but your tracking sheet only updates when someone manually exports chats, so the response time metrics you rely on are always hours behind — with this integration, every finished chat lands in your sheet instantly and your support data stays current.
Sales Representatives
You need to follow up on high-value chats immediately, but visitor details get stuck in JivoChat until end-of-day handoffs, so leads go cold before you reach out — connecting these apps means every new session alert creates a CRM record instantly and your pipeline moves faster.
📊
Customer Success Leads
You answer to clients who want live visibility into support ticket volumes, but manual loggers miss offline messages, so client reports have frustrating gaps — this integration means every interaction is logged automatically and your reporting is always complete.
💬
Support Team Leads
Chat volume is too high for anyone to keep up by hand while managing Live Chat queues, so customer inquiries get missed in the rush — automating both apps means every queue entry and chat event triggers instant task creation without manual tracking.
🤝
Account Executives
You own the closing stage and depend on support agents to hand over chat leads, but handoff notes get lost between systems, so deals stall — with this integration, every qualified visitor interaction flows straight into your CRM without delay.
🗂️
Operations Directors
You need a reliable history of all customer touchpoints across JivoChat and Live Chat, but siloed logs leave audit trails incomplete, so compliance checks become stressful — automating both apps means every chat record is stored accurately and your database stays pristine.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate JivoChat + Live Chat

Build and manage your JivoChat + Live Chat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect JivoChat + Live Chat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

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Frequently Asked Questions

How do I connect JivoChat to Live Chat?
Frequently Asked Questions
You can connect JivoChat to Live Chat and sync your tools with Salesforce, HubSpot, Slack, and 1,500+ apps using 1-click setup or Integrately AI.
Can I automatically sync JivoChat and Live Chat sessions to my CRM?
Frequently Asked Questions
Can I connect JivoChat, Live Chat, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for JivoChat and Live Chat?
Frequently Asked Questions
How does JivoChat handle visitor information updates in automations?
Frequently Asked Questions
Can I trigger workflows when a visitor enters the queue in Live Chat?
Frequently Asked Questions
Do I need coding skills to set up JivoChat and Live Chat integrations?
Frequently Asked Questions
Is the JivoChat and Live Chat integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect JivoChat or Live Chat With 1500+ Other Apps

JivoChat
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Live Chat
Popular Live Chat Integrations
Sync Live Chat with project management, spreadsheet, and analytics tools to keep customer support data working across your stack.
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