Jira Software Cloud + Malcolm! Integration
Integrate Jira Software Cloud to Malcolm! in one click, or tell Integrately AI how you want each submission handled. Collect customer responses, create issues, attach files, and notify your team automatically.
Free forever.Use premium features free for 14 days.1.
Issue is created in Jira Software Cloud- Issue is created(via JQL) in Jira Software Cloud
- Issue is updated in Jira Software Cloud
- Comment is added in Jira Software Cloud
Workflow is completed in Malcolm! Instant
2.
- Create issue in Jira Software Cloud
- Update issue in Jira Software Cloud
- Add watcher to issue in Jira Software Cloud
- Add comment to issue in Jira Software Cloud
- Search user in Jira Software Cloud
- Search issue by field in Jira Software Cloud
- Get comment by issue in Jira Software Cloud
- Add file to issue in Jira Software Cloud
- Get attachment by ID in Jira Software Cloud
Trusted by experts at...
Ready Workflows for Jira Software Cloud + Malcolm! Integration
Capture customer submissions, create software issues, attach files, and update your project boards, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Jira Software Cloud + Malcolm! flow
Connect Malcolm! and Jira Software Cloud with messaging, code repositories, documentation, storage, and support tools to keep your entire team aligned. Pick a combination and activate it in one click.
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Slack (3)
Slack (3) +
GitHub (2)
GitHub (2) +
Confluence (2)
Confluence (2) +
Google Drive (2)
Google Drive (2) +
Zendesk (2)
Zendesk (2) +
Notion (2)
Notion (2) M
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Create a Jira Software Cloud issue from every completed Malcolm! workflow, and notify your team instantly in Slack
Completed Malcolm! workflows instantly generate a Jira Software Cloud issue and alert your team in Slack, eliminating manual handoffs between customer submissions and engineering work.
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When a Malcolm! workflow is completed, search issue by field in Jira Software Cloud and post the update in Slack
Search existing Jira Software Cloud issues using Malcolm! workflow data and notify your Slack channel of the matching results without manual searching.
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When a Jira Software Cloud issue is updated with Malcolm! data, add a comment and notify your team in Slack
Add comments to Jira Software Cloud issues using Malcolm! data and alert your team in Slack as soon as progress happens.
Supported triggers and actions for Jira Software Cloud and Malcolm!
Mix and match to build the exact automation you need
What can you automate with Jira Software Cloud + Malcolm!?
Streamline your customer feedback loop by connecting digital forms directly to software tracking and project management boards.
🚀
Create Jira issues from completed workflows
Automatically generate a new Jira Software Cloud issue the exact moment a customer completes a Malcolm! workflow, eliminating manual data transfer.
📝
Capture every submitted form field
Map all custom choices and text answers from Malcolm! into your Jira Software Cloud issue descriptions and fields instead of just basic contact info.
🔔
Notify your team immediately
Trigger instant team alerts whenever a new Malcolm! workflow is finished and a corresponding Jira Software Cloud task is created.
🔀
Route tasks based on form answers
Assign different issue priorities, project boards, or assignees in Jira Software Cloud depending on the specific options selected in Malcolm!.
🔄
Update existing issues dynamically
Search for matching records and update existing Jira Software Cloud issues when repeat customers submit new Malcolm! workflows.
🛡️
Add comments and watchers automatically
Attach detailed customer commentary and add relevant team members as watchers on Jira Software Cloud issues right when submissions arrive.
📁
Attach submitted files instantly
Take documents, screenshots, and logs uploaded in Malcolm! workflows and add them directly to the corresponding Jira Software Cloud issue.
💬
Extend your workflow to Slack
Send formatted notifications to your team messaging channels in Slack the moment a Malcolm! workflow creates a new Jira Software Cloud task.
And much more...
Who is Jira Software Cloud + Malcolm! integration for?
Connect customer submissions directly to your software tracking boards so operations, development, and support teams stay perfectly synchronized.
Product managers
Support leads
Client success managers
Customer operations teams
Engineering leads
Operations directors
📈
Product managers
You collect user feature requests and bug reports through Malcolm! forms, but manual exports to Jira Software Cloud leave your backlog outdated — with this integration, every new submission creates a tracking issue instantly and your roadmap stays accurate.
⚡
Support leads
You need urgent customer reports handled by engineering right away, but delays in forwarding submissions mean issues sit unresolved for hours — with this integration, every critical Malcolm! workflow generates a Jira Software Cloud task immediately.
📋
Client success managers
You answer to key stakeholders who expect immediate action on feedback, but missing handoffs between customer forms and project boards cause frustrating communication gaps — with this integration, every submission is logged and tracked without manual work.
🔄
Customer operations teams
You process high volumes of digital form submissions daily, but copying customer choices into project management tools creates bottlenecks and human errors — with this integration, all workflow data flows directly into your Jira Software Cloud board.
💻
Engineering leads
You depend on product teams to hand over customer requirements cleanly, but missing details require constant back-and-forth communication — with this integration, every Malcolm! workflow populates Jira Software Cloud with complete submission data.
🗂️
Operations directors
You rely on clean audit trails for every customer interaction, but manual record-keeping always leaves gaps in your project history — with this integration, every completed workflow creates a reliable, permanent record in Jira Software Cloud.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Jira Software Cloud + Malcolm!
Build and manage your Jira Software Cloud + Malcolm! automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Software Cloud + Malcolm! with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Connect Accounts
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Automation is ready
Connect Jira Software Cloud + Malcolm! Now 
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Frequently Asked Questions
How do I connect Jira Software Cloud to Malcolm!?
You can connect Jira Software Cloud to Malcolm! in 1 click using ready templates or ask Integrately AI to build the automation. Connect your accounts, choose your trigger, and link apps like Slack, GitHub, and Confluence.
Can I automatically create Jira issues when a Malcolm workflow is completed?
Can I connect Jira Software Cloud, Malcolm!, and Slack?
What is a good Zapier alternative for Jira Software Cloud and Malcolm!?
How does Jira Software Cloud handle issues created from form submissions?
Can I attach files from Malcolm workflows to Jira issues?
Can I automate this integration without coding skills?
Is the Jira Software Cloud and Malcolm! integration free?
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