Create SimpleTexting contact for new Jira Service Desk ticket
One way to do this is to set up this Jira Service Desk - SimpleTexting integration. It will automatically create a SimpleTexting contact for new Jira Service Desk tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.
Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up SimpleTexting contacts for every Jira Service Desk ticket is a great place to start.