Zoho Cliq + Intercom Integration

Integrate Intercom to Zoho Cliq in one click, or tell Integrately AI how you want each lead handled. Capture incoming inquiries, alert your support team, post updates to channels, and trigger follow-up notifications automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
Arrow Right
2.
  • Zoho Cliq
    Send direct message in Zoho Cliq
  • Zoho Cliq
    Send channel message in Zoho Cliq
  • Zoho Cliq
    Broadcast a bot message in Zoho Cliq
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Create user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Create event in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Search company in Intercom

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Ready WorkflowsReady Workflows   for Zoho Cliq + Intercom Integration

Notify your team about new leads, alert channels when conversations close, post updates, and sync customer details, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Connect more apps to your Intercom + Zoho Cliq flow

Log conversations in your CRM, update tracking sheets, notify external teams, and create support tasks after your core alerts fire. Pick a combination and activate it in one click.

Zoho Cliq
Intercom
+
SalesforceSalesforce (3)
+
HubspotHubspot (3)
+
SlackSlack (3)
+
GmailGmail (3)
+
Google SheetsGoogle Sheets (3)
+
Jira Software CloudJira Software Cloud (3)
I
S
Z
Add every new Intercom lead to Salesforce, and notify your team instantly in Zoho Cliq.
New Intercom leads appear in Salesforce automatically while Zoho Cliq alerts your sales team, ensuring prompt follow-up without manual entry.
I
S
Z
When an Intercom conversation closes, update the Salesforce record and post a notice in Zoho Cliq.
Closed Intercom conversations update Salesforce automatically and notify your Zoho Cliq channel, keeping records accurate and teams aligned.
I
S
Z
Use Claude to summarise Intercom notes, update Salesforce records, and alert your team in Zoho Cliq.
Claude summarises new Intercom notes before updating Salesforce and notifying your team in Zoho Cliq, ensuring clean data and clear handoffs.

Supported triggers and actions for Zoho Cliq and Intercom

Mix and match to build the exact automation you need

Zoho Cliq
Zoho Cliq Triggers & Actions
No trigger is available
Send direct message in Zoho Cliq
Sends a private message to a recipient
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Send channel message in Zoho Cliq
Sends a message to a channel
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Broadcast a bot message in Zoho Cliq
Sends a pre-determined message to multiple recipients via a bot
Try it →
Intercom
Intercom Triggers & Actions
Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Create user in Intercom
Generates a new user account
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update company in Intercom
Updates company information
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Send message in Intercom
Delivers a message to a designated recipient
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Create event in Intercom
Adds a new contact to the contact list
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Search user in Intercom
Searches for a user
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Search lead in Intercom
Retrieves information for a particular lead
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Search company in Intercom
Try it →

What can you automate with Intercom + Zoho Cliq?

Streamline your customer communications, lead tracking, and internal team alerts with robust automation workflows.

What you can automate?
🚀
Send instant team alerts for new customer leads
Automatically broadcast a channel message in Zoho Cliq the moment a new lead is created in Intercom, ensuring your sales reps never miss a prospect.
📋
Capture every submitted lead detail accurately
Map all available contact fields and user attributes from Intercom straight into your destination logs without manual copy-pasting.
🔔
Notify the right person when chats close
Trigger instant notifications in Zoho Cliq whenever a conversation is closed by an admin in Intercom, keeping your support managers fully informed.
🔀
Route messages based on custom criteria
Direct urgent inquiries and priority notifications to specific Zoho Cliq channels depending on the specific attributes submitted by the user.
🔄
Keep customer records updated as events occur
Automatically update user profiles, company records, and lead statuses across your workspace whenever customer activity changes in Intercom.
🔍
Search and manage user data without duplicates
Verify existing user records before creating new entries, preventing duplicate contacts and keeping your database clean.
⏱️
Manage follow-up alerts after conversation closure
Trigger follow-up actions and team notifications automatically once an administrator finishes resolving a support ticket.
🔗
Extend your workflow to external CRM apps
Connect your core Intercom and Zoho Cliq setup with Google Sheets or Salesforce to sync records and expand your operational capabilities.
And much more...

Who is Intercom + Zoho Cliq integration for?

Customer success teams, support managers, and sales reps eliminate manual notification delays and keep communication channels synchronized between Intercom and Zoho Cliq instantly.

Performance analysts
Performance analysts
Support supervisors
Support supervisors
Client account managers
Client account managers
Customer support agents
Customer support agents
Sales development reps
Sales development reps
Operations specialists
Operations specialists
📈
Performance analysts
You're reviewing support metrics and ticket volumes, but your tracking reports only update when someone manually exports chat logs, so the metrics you're reporting against are always a few hours behind — with this integration, every closed conversation logs its data instantly and your reports stay current.
Support supervisors
You need to act fast when high-priority customer inquiries arrive, but manual notification delays mean you find out about urgent issues too late — connecting these apps means every new lead or message triggers instant alerts and your team responds immediately.
🤝
Client account managers
You answer to key clients who want to see prompt service updates, but tracking conversation resolutions across disconnected tools creates visible delays — automating both apps means every closed ticket is logged and reported right away, keeping your stakeholders fully informed.
📞
Customer support agents
The incoming ticket volume is too high for anyone to keep up by hand, leaving valuable leads waiting in queues while support reps scramble to copy data — automating both apps means every user interaction routes correctly and your queue stays manageable.
🎯
Sales development reps
You own the next sales step and depend on someone upstream to hand over qualified leads, but manual forwarding causes prospects to stall in the pipeline — automating both apps means every new lead notification reaches your sales channel instantly and you take over without delay.
🗂️
Operations specialists
You need a reliable history of all customer interactions and keep finding gaps in your activity logs due to missed manual updates — with this integration, every user creation and conversation event is recorded perfectly and your records remain complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Zoho Cliq + Intercom

Build and manage your Zoho Cliq + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zoho Cliq + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Frequently Asked Questions

How do I connect Intercom to Zoho Cliq?
Frequently Asked Questions
You can connect Intercom to Zoho Cliq in 1 click using ready templates on Integrately, or ask Integrately AI to build your automation. It also connects with Slack, Gmail, and Google Sheets.
Can I send Zoho Cliq alerts automatically whenever a new lead is created in Intercom?
Frequently Asked Questions
Can I connect Intercom, Zoho Cliq, and Salesforce?
Frequently Asked Questions
What is a good Zapier alternative for Intercom and Zoho Cliq?
Frequently Asked Questions
How are customer leads and user data handled between Intercom and Zoho Cliq?
Frequently Asked Questions
Can I notify team channels when an Intercom conversation is closed?
Frequently Asked Questions
Do I need coding skills to automate Intercom and Zoho Cliq?
Frequently Asked Questions
Is the Intercom and Zoho Cliq integration free?
Frequently Asked Questions
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No worries — just send us a message and we’ll get back to you as soon as possible.

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