Intercom + WhatsApp Integration
Connect Intercom to WhatsApp in 1 click
Free forever.Use premium features free for 14 days.1.
User email is updated in Intercom Instant- Conversation is closed by admin in Intercom Instant
- Teammate replied in Intercom Instant
- Admin initiates conversation in Intercom Instant
- Note is added to conversation in Intercom Instant
- Conversation is assigned to any teammate in Intercom Instant
- User is created in Intercom Instant
- User is deleted in Intercom Instant
- User is unsubscribed in Intercom Instant
- Company is created in Intercom Instant
- Event is created in Intercom Instant
- Conversation is tagged in Intercom Instant
- Conversation is partially deleted in Intercom Instant
- Conversation is snoozed in Intercom Instant
- Lead is created in Intercom Instant
- User or lead is replied in Intercom Instant
- Message is created from user or lead in Intercom Instant
- Email is added to lead in Intercom Instant
- Lead is tagged in Intercom Instant
- Lead is untagged in Intercom Instant
- Admin opened conversation in Intercom Instant
Message is received in WhatsApp Instant
2.
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Who Is This Integration For?
Customer Support Teams
Ecommerce Businesses
Healthcare Providers
Event Planners
Real Estate Agents
Customer Support Teams
Customer support teams spend a lot of time manually tracking customer queries from WhatsApp and often miss follow-ups, leading to delayed responses and unhappy customers.
Ecommerce Businesses
Ecommerce businesses often lose track of customer inquiries coming from WhatsApp, resulting in missed sales opportunities and poor customer experiences.
Healthcare Providers
Healthcare providers find it challenging to manage patient communications across different channels, with WhatsApp often being a primary contact method that requires seamless tracking and follow-ups.
Event Planners
Event planners face difficulties in managing attendee communication and ensuring timely updates when queries come through WhatsApp, potentially impacting event success.
Real Estate Agents
Real estate agents frequently miss potential leads due to scattered communication in WhatsApp, hindering the ability to efficiently manage and follow up with interested buyers.
What Can You Automate With Intercom + WhatsApp
Automatically Create Intercom Tickets from WhatsApp Messages
Whenever a new message comes in via WhatsApp, you can create a ticket in Intercom instantly. This helps you keep track of customer communications efficiently and ensures no query goes unanswered.
Notify Intercom Team on Important WhatsApp Messages
Set up alerts in Intercom whenever a WhatsApp message contains specific keywords, so your team can prioritize urgent issues and respond promptly to customers' needs.
Add WhatsApp Contacts as Intercom Leads
Every time you get a new contact on WhatsApp, automatically add them as a lead in Intercom, allowing you to nurture potential customers effortlessly without missing any connection.
Tag Customer Profiles in Intercom Based on WhatsApp Activity
When there's a new interaction on WhatsApp, tag the customer profile in Intercom based on conversation context, helping you categorize and personalize future interactions.
Update Intercom Notes from WhatsApp Conversations
Automatically update customer notes in Intercom when new messages arrive on WhatsApp, ensuring you have the latest communication context for each customer interaction.
And much more...
Top 10 Most Popular Intercom Automations from
Integrately Community
Just click on the workflow you want to automate
When Message is created in Intercom > Create a record (Custom Table) in CompanyHub > Create story in Pivotal Tracker
When Message is created in Intercom > Create module entry in Zoho CRM > Create card in Ora
When Message is created in Intercom > Create module entry in Zoho CRM > Create card in Pipefy
When Message is created in Intercom > Create module entry in Zoho CRM > Create card in Trello
When Message is created in Intercom > Create module entry in Zoho CRM > Create card widget in Miro
When Message is created in Intercom > Create a record (Custom Table) in CompanyHub > Create story in Pivotal Tracker
When Message is created in Intercom > Create module entry in Zoho CRM > Create card in Ora
When Message is created in Intercom > Create module entry in Zoho CRM > Create card in Pipefy
When Message is created in Intercom > Create module entry in Zoho CRM > Create card in Trello
When Message is created in Intercom > Create module entry in Zoho CRM > Create card widget in Miro
Create Vision6 contact for new Intercom user
Create Sendy contact for new Intercom user
Create Loops contact for new Intercom user
Create KrispCall contact for new Intercom user
Create Phone.com contact for new Intercom user
Create Vision6 contact for new Intercom user
Create Sendy contact for new Intercom user
Create Loops contact for new Intercom user
Create KrispCall contact for new Intercom user
Create Phone.com contact for new Intercom user
Top 10 Most Popular WhatsApp Automations from
Integrately Community
Most popular
01
Create Google Calendar event from new WhatsApp message
02
Send message from Telegram for new message received in WhatsApp
03
Send WhatsApp message for new GoHighLevel task
04
Send WhatsApp message for new Google Sheets row
05
Send WhatsApp message for new Google Calendar event
06
Send WhatsApp message for new Notion database item
07
Create GoHighLevel note for new WhatsApp message
08
Send Google Chat message for new message received in WhatsApp
09
Send WhatsApp message for new Adafruit IO data
10
Send WhatsApp message for new Sharepoint file
Most popular
01
Create Google Calendar event from new WhatsApp message
02
Send message from Telegram for new message received in WhatsApp
03
Send WhatsApp message for new GoHighLevel task
04
Send WhatsApp message for new Google Sheets row
05
Send WhatsApp message for new Google Calendar event
06
Send WhatsApp message for new Notion database item
07
Create GoHighLevel note for new WhatsApp message
08
Send Google Chat message for new message received in WhatsApp
09
Send WhatsApp message for new Adafruit IO data
10
Send WhatsApp message for new Sharepoint file
How Integrately Works?
1
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2
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3
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You Can Also Connect Intercom or WhatsApp With 1400+ Other Apps
Intercom
Intercom is a versatile AI customer service solution that offers an AI chatbot, help desk, and proactive support. It ensures customer satisfaction by facilitating effective communication for better issue resolution.
WhatsApp
WhatsApp Cloud API makes it easier for businesses of all sizes to get started on WhatsApp. It helps easily customize your experience and speed up your response time to customers. And because it's hosted by Meta, you can be sure that your data is secure.
