VoIP.ms + Intercom Integration
Integrate Intercom to VoIP.ms in one click, or tell Integrately AI how you want each lead handled. Qualify leads, send instant SMS notifications, update contact records, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Invoice is created in VoIP.ms- Fax numbers is created in VoIP.ms
- SMS is created in VoIP.ms
- Get reseller balance in VoIP.ms
- DID number is created in VoIP.ms
Conversation is assigned to any teammate in Intercom Instant- User is created in Intercom Instant
- User is deleted in Intercom Instant
- User is unsubscribed in Intercom Instant
- User email is updated in Intercom Instant
- Company is created in Intercom Instant
- Event is created in Intercom Instant
- Conversation is tagged in Intercom Instant
- Conversation is partially deleted in Intercom Instant
- Conversation is snoozed in Intercom Instant
- Note is added to conversation in Intercom Instant
- Lead is created in Intercom Instant
- Message is created from user or lead in Intercom Instant
- Email is added to lead in Intercom Instant
- Lead is tagged in Intercom Instant
- Lead is untagged in Intercom Instant
- User or lead is replied in Intercom Instant
- Admin opened conversation in Intercom Instant
- Conversation is closed by admin in Intercom Instant
- Teammate replied in Intercom Instant
- Admin initiates conversation in Intercom Instant
2.
- Create client in VoIP.ms
- Send SMS in VoIP.ms
- Remove tag from user in Intercom
- Add contact to company in Intercom
- Get admin by id in Intercom
- Search lead in Intercom
- Add tag to user in Intercom
- Update user in Intercom
- Create lead in Intercom
- Update lead in Intercom
- Add tag on lead in Intercom
- Update company in Intercom
- Add/Remove tag on company in Intercom
- Send message in Intercom
- Create event in Intercom
- Search user in Intercom
- Create user in Intercom
- Search company in Intercom
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Ready Workflows for VoIP.ms + Intercom Integration
Notify contacts via SMS, create client profiles, manage communication records, log account details, and streamline updates, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Intercom + VoIP.ms flow
Capture customer conversations and route notifications across your CRM, email, spreadsheets, scheduling tools, and billing platforms. Pick a combination and activate it in one click.
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Slack (4)
Slack (4) +
HubSpot (3)
HubSpot (3) +
Gmail (3)
Gmail (3) +
Google Sheets (3)
Google Sheets (3) +
Calendly (3)
Calendly (3) +
Stripe (3)
Stripe (3) I
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Create a VoIP.ms client when a new Intercom lead is created, and notify your sales channel in Slack
New Intercom leads instantly generate a client in VoIP.ms while Slack alerts your sales channel, eliminating manual data entry.
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Send an SMS via VoIP.ms when an Intercom conversation is closed, and post an update in Slack
Closed Intercom conversations trigger a VoIP.ms SMS update and notify your team in Slack, keeping everyone informed.
V
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When a VoIP.ms SMS is received, update the user in Intercom and notify your support channel in Slack
Incoming VoIP.ms messages update your Intercom user records and alert your support channel in Slack instantly.
I
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If an Intercom user is created with a VIP tag, send a welcome SMS via VoIP.ms and alert your VIP channel in Slack
VIP Intercom users receive an immediate VoIP.ms welcome SMS while your VIP channel gets notified in Slack.
Supported triggers and actions for VoIP.ms and Intercom
Mix and match to build the exact automation you need
VoIP.ms Triggers & Actions
Intercom Triggers & Actions
Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it → Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it → Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
Try it → Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it → Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it → Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it → Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it → Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it → Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
Try it → Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it → Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it → Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
Try it → Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it → Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it → Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
Try it → What can you automate with Intercom + VoIP.ms?
Streamline your customer communications, lead routing, and billing updates by connecting Intercom and VoIP.ms workflows.
🚀
Trigger VoIP.ms SMS messages from new Intercom leads
Automatically dispatch text messages via VoIP.ms the moment a new lead is created in Intercom. Eliminate manual response delays and engage prospects instantly.
📋
Capture every submitted conversation field accurately
Map all available Intercom user data and custom attributes directly into your VoIP.ms client profiles. Ensure your telephony records contain complete customer context.
🔔
Alert team channels as soon as interactions occur
Notify your support and sales staff immediately in Slack or via email whenever a new conversation closes or an invoice is generated.
🔀
Route communications based on submitted tags
Execute different workflows depending on user tags or conversation statuses in Intercom. Send VIP inquiries to priority queues while handling standard tickets automatically.
🔄
Keep client profiles up to date as records change
Synchronize user updates and company details across Intercom and VoIP.ms automatically. Prevent outdated contact information from causing communication errors.
🔍
Create clients and update records without duplicates
Check existing database entries before creating new VoIP.ms client profiles or Intercom users. Maintain a clean, deduplicated customer directory.
💳
Handle billing events and invoice updates seamlessly
Trigger automated status changes in Intercom whenever a new invoice is created in VoIP.ms. Keep billing and support teams synchronized on account standing.
🌐
Extend your workflow to external tools
Connect your core Intercom and VoIP.ms flow with Google Sheets, HubSpot, or Gmail to log data and trigger multi-step team actions.
And much more...
Who is Intercom + VoIP.ms integration for?
Customer support teams, account managers, and sales professionals managing communication workflows benefit by eliminating manual data entry and ensuring instant customer updates across both platforms.
Support managers
Customer success reps
Account executives
Call center supervisors
Sales representatives
Operations specialists
📈
Support managers
You're reviewing customer communication metrics in Intercom but your calling logs only update when someone manually exports records, so the response times you're reporting on are always a few hours behind — with this integration, every new interaction syncs instantly and your data stays current.
⚡
Customer success reps
You need to act fast when urgent tickets arrive, but you find out about missed calls and SMS messages too late because your support and phone systems live in separate silos — this integration means every voice event and text notification triggers instant team alerts.
📋
Account executives
You answer to clients who want to see prompt communication follow-ups, but logging calls and chat transcripts by hand causes frustrating delays — automating both apps means client interactions are recorded immediately without administrative friction.
📞
Call center supervisors
The volume of inbound chats and calls is too high for anyone to keep up by hand, leading to lost customer history across your support desk — connecting these apps means every lead and conversation is handled systematically without manual intervention.
🤝
Sales representatives
You own the next step in the pipeline and depend on support teams to hand over qualified leads, but manual copy-pasting causes dropped prospects — this integration means every new lead flows instantly into your VoIP and CRM records.
🗂️
Operations specialists
You need a reliable history of all customer interactions, but manual entry keeps leaving gaps between your help desk tickets and phone logs — automating both apps means every record matches perfectly from start to finish.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate VoIP.ms + Intercom
Build and manage your VoIP.ms + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect VoIP.ms + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Select Automation
2
Connect Accounts
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Automation is ready
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Frequently Asked Questions
How do I connect Intercom to VoIP.ms?
You can connect Intercom to VoIP.ms in 1-click using ready templates on Integrately or by asking Integrately AI to build the automation for you. It takes just minutes to link your accounts and sync data across Slack, Google Sheets, and 1,500+ other apps.
Can I automatically send SMS messages in VoIP.ms when new leads arrive in Intercom?
Can I connect Intercom, VoIP.ms, and Slack?
What is a good Zapier alternative for Intercom and VoIP.ms?
How does Intercom handle user and lead data in these automations?
How does VoIP.ms handle SMS and client creation in these workflows?
Do I need coding skills to automate Intercom and VoIP.ms?
Is the Intercom and VoIP.ms integration free?
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