Intercom + Scoro Integration
Integrate Intercom to Scoro in one click, or tell Integrately AI how you want each company handled. Create projects, track tasks, update client records, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Teammate replied in Intercom Instant- Conversation is closed by admin in Intercom Instant
- Admin opened conversation in Intercom Instant
- User or lead is replied in Intercom Instant
- Lead is untagged in Intercom Instant
- Lead is tagged in Intercom Instant
- Email is added to lead in Intercom Instant
- Message is created from user or lead in Intercom Instant
- Admin initiates conversation in Intercom Instant
- Conversation is partially deleted in Intercom Instant
- Lead is created in Intercom Instant
- Conversation is snoozed in Intercom Instant
- Conversation is tagged in Intercom Instant
- Event is created in Intercom Instant
- Company is created in Intercom Instant
- User email is updated in Intercom Instant
- User is unsubscribed in Intercom Instant
- User is deleted in Intercom Instant
- User is created in Intercom Instant
- Conversation is assigned to any teammate in Intercom Instant
- Note is added to conversation in Intercom Instant
Expense is updated in Scoro Instant- Project is updated in Scoro Instant
- Calendar event is updated in Scoro Instant
- Invoice is updated in Scoro Instant
- Bill is updated in Scoro Instant
- Person is updated in Scoro Instant
- Task is updated in Scoro Instant
- Person is created in Scoro Instant
- Quote is updated in Scoro Instant
- Quote is created in Scoro Instant
- Purchase order is updated in Scoro Instant
- Expense is created in Scoro Instant
- Company is updated in Scoro Instant
- Purchase order is created in Scoro Instant
- Invoice is created in Scoro Instant
- Bill is created in Scoro Instant
- Calendar event is created in Scoro Instant
- Project is created in Scoro Instant
- Order is updated in Scoro Instant
- Order is created in Scoro Instant
- Company is created in Scoro Instant
- Task is created in Scoro Instant
2.
- Search user in Intercom
- Search company in Intercom
- Search lead in Intercom
- Create event in Intercom
- Send message in Intercom
- Add/Remove tag on company in Intercom
- Update company in Intercom
- Add tag on lead in Intercom
- Update lead in Intercom
- Create lead in Intercom
- Update user in Intercom
- Add tag to user in Intercom
- Get admin by id in Intercom
- Add contact to company in Intercom
- Remove tag from user in Intercom
- Create user in Intercom
- Create or update task in Scoro
- Create or update invoice in Scoro
- Create or update person in Scoro
- Search bill in Scoro
- Create or order in Scoro
- Add comment to task in Scoro
- Search order in Scoro
- Search purchase order in Scoro
- Search person in Scoro
- Search task in Scoro
- Search quote in Scoro
- Search invoice in Scoro
- Create or update bill in Scoro
- Search project in Scoro
- Search company in Scoro
- Mark task as done in Scoro
- Create time entry on task in Scoro
- Create receipt in Scoro
- Add comment to project in Scoro
- Create or update quote in Scoro
- Create or update purchase order in Scoro
- Create or update project in Scoro
- Create expense in Scoro
- Create calender event in Scoro
- Create or update company in Scoro
Trusted by experts at...
Ready Workflows for Intercom + Scoro Integration
Capture leads, track projects, update client accounts, alert your team, and bill for work, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Intercom + Scoro flow
Connect CRM, messaging, and finance tools to handle customer communications and billing in one continuous loop. Pick a combination and activate it in one click.
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Slack (3)
Slack (3) +
HubSpot (3)
HubSpot (3) +
QuickBooks Online (3)
QuickBooks Online (3) +
Asana (3)
Asana (3) +
Stripe (3)
Stripe (3) +
Google Sheets (3)
Google Sheets (3) I
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Add every new Intercom user as a Scoro project, and notify your support channel in Slack
New Intercom users immediately generate a project in Scoro while Slack alerts your support channel, eliminating manual data entry between platforms.
I
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When an Intercom conversation closes, create a Scoro task and post an update in Slack
Closed Intercom support conversations automatically open corresponding tasks in Scoro and notify your operations team in Slack.
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When a new company is created in Intercom, create a Scoro company and alert your sales team in Slack
New Intercom company records instantly appear in Scoro as active accounts while alerting your sales channel on Slack.
Supported triggers and actions for Intercom and Scoro
Mix and match to build the exact automation you need
Intercom Triggers & Actions
Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it → Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it → Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
Try it → Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it → Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it → Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
Try it → Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
Try it → Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it → Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it → Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it → Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it → Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
Try it → Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it → Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it → Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it → Scoro Triggers & Actions
What can you automate with Intercom + Scoro?
Streamline your customer support and project management by automating core workflows between Intercom and Scoro.
🔄
Sync Intercom users and companies directly into Scoro projects
Automatically turn new user registrations and company profiles from Intercom into active project records and management accounts inside Scoro.
📝
Capture every submitted field from conversations into tasks
Map detailed customer inquiries and conversation notes from Intercom straight into Scoro task descriptions for thorough project tracking.
🔔
Tell the right person as soon as it happens in Slack
Send instant notifications to your team channels on Slack whenever key customer triggers occur in Intercom or project updates happen in Scoro.
🔀
Route projects differently based on company details
Set conditional logic to handle VIP clients or high-priority tags differently, assigning dedicated tasks and project categories automatically.
📊
Keep project statuses updated as conversations close
Automatically advance Scoro tasks and update project milestones the moment an admin closes a support conversation in Intercom.
🔍
Search and update existing records to prevent duplicates
Look up existing client profiles in Scoro before creating new records, ensuring clean data management across both platforms.
💰
Track time and bill for completed support tasks
Create time entries and billing records in Scoro as soon as follow-up support interactions conclude.
🔗
Extend your workflow into HubSpot for CRM tracking
Connect Intercom and Scoro workflows with HubSpot to maintain synchronized contact records across your sales and support stack.
And much more...
Who is Intercom + Scoro integration for?
Connecting Intercom customer communications with Scoro project and billing workflows helps teams eliminate manual data entry and keep operations synchronized.
Performance marketers
Support managers
Project managers
Operations teams
Account executives
Finance leads
📈
Performance marketers
You're tracking customer inquiries in Intercom but your Scoro billing data only updates when someone manually logs hours, so the project budgets you're reviewing are always a few hours behind — with this integration, every new company and project lands instantly and your numbers stay current.
⚡
Support managers
You need to act fast on client requests, and you find out too late when customer messages sit unassigned or unbilled — with this integration, every closed conversation triggers project tasks immediately and your team responds without delay.
📋
Project managers
You answer to a client who wants to see progress, but client chats and project milestones live in separate silos — this integration means every Intercom update flows straight into Scoro projects so clients see accurate progress.
🔄
Operations teams
The volume of incoming chats and project requests is too high for anyone to keep up by hand — automating both apps means every user creation and project update happens without manual copying.
💼
Account executives
You own the next step after a conversation starts and depend on someone upstream to hand it over — connecting these apps means every new lead or company in Intercom instantly populates Scoro pipeline tasks.
🗂️
Finance leads
You need a reliable history of billable hours and client companies and keep finding gaps in it — with this integration, every client interaction and project entry aligns perfectly.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Intercom + Scoro
Build and manage your Intercom + Scoro automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Intercom + Scoro with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Intercom + Scoro Now 
In Just 1 Click!
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😍
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Frequently Asked Questions
How do I connect Intercom to Scoro?
You can connect Intercom to Scoro in one click using pre-built templates on Integrately. Choose your preferred workflow, link your accounts, and let Integrately AI handle field mapping instantly.
Can I automatically create a Scoro project when a new user is created in Intercom?
Can I connect Intercom, Scoro, and Slack?
What is a good Zapier alternative for Intercom and Scoro?
How does Intercom handle user data synchronization here?
Can Scoro update project details when conversations close in Intercom?
Do I need coding skills to automate Intercom and Scoro?
Is the Intercom and Scoro integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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