Intercom + Mandrill Integration

Integrate Intercom to Mandrill in one click, or tell Integrately AI how you want each user handled. Send welcome emails, trigger notifications, update your logs, and track message status automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Mandrill
    Message is sent in Mandrill Instant
  • Mandrill
    Message is opened in Mandrill Instant
  • Mandrill
    Message is rejected in Mandrill Instant
  • Mandrill
    Message is soft-bounced in Mandrill Instant
  • Mandrill
    Message is marked as spam in Mandrill Instant
  • Mandrill
    Message is delayed in Mandrill Instant
  • Mandrill
    Message is bounced in Mandrill Instant
  • Mandrill
    Message recipient unsubscribes in Mandrill Instant
  • Mandrill
    Message is clicked in Mandrill Instant
Arrow Right
2.
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Search company in Intercom
  • Intercom
    Create user in Intercom
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Create event in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Search lead in Intercom
  • Mandrill
    Send email in Mandrill

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Ready WorkflowsReady Workflows   for Intercom + Mandrill Integration

Send welcome emails, track message opens, update user details, notify your team, and trigger follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Intercom + Mandrill flow

Connect customer interactions to marketing campaigns, support desks, and messaging platforms to keep your entire stack updated. Pick a combination and activate it in one click.

Intercom
Mandrill
+
SlackSlack (3)
+
MailchimpMailchimp (3)
+
SalesforceSalesforce (3)
+
Google SheetsGoogle Sheets (3)
+
StripeStripe (3)
+
ZendeskZendesk (3)
I
M
S
Send a Mandrill email when a user is created in Intercom, and post the update to your team channel in Slack.
New Intercom users trigger an automated Mandrill email while your team hears about it instantly in Slack, keeping communication aligned across platforms.
I
M
S
When an Intercom conversation is closed by an admin, send a follow-up email in Mandrill and notify your support channel in Slack.
Closed conversations automatically trigger Mandrill follow-up emails and alert your support channel in Slack, keeping your team fully informed.
I
M
S
When a lead is created in Intercom, send a welcome email via Mandrill and announce the new lead in Slack.
New Intercom leads receive immediate Mandrill welcome emails while your sales team is alerted in Slack, preventing any missed opportunities.

Supported triggers and actions for Intercom and Mandrill

Mix and match to build the exact automation you need

Intercom
Intercom Triggers & Actions
Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Search company in Intercom
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Create user in Intercom
Generates a new user account
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update company in Intercom
Updates company information
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Send message in Intercom
Delivers a message to a designated recipient
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Create event in Intercom
Adds a new contact to the contact list
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Search user in Intercom
Searches for a user
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Search lead in Intercom
Retrieves information for a particular lead
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Mandrill
Mandrill Triggers & Actions
Instant
Message is sent in Mandrill
Triggers the automation when a new message is sent
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Instant
Message is opened in Mandrill
Triggers the automation when a message is opened
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Instant
Message is rejected in Mandrill
Triggers the automation when a message is rejected
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Instant
Message is soft-bounced in Mandrill
Triggers the automation when a message is soft-bounced by the email service
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Instant
Message is marked as spam in Mandrill
Triggers the automation when a spam message is detected
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Instant
Message is delayed in Mandrill
Triggers the automation when the delivery of a message is delayed
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Instant
Message is bounced in Mandrill
Triggers the automation when a message is unable to be delivered or received by the recipient
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Instant
Message recipient unsubscribes in Mandrill
Triggers the automation when the message recipient unsubscribes from the mailing list
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Instant
Message is clicked in Mandrill
Triggers the automation when a message is clicked
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Send email in Mandrill
Sends an email to a recipient
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What can you automate with Intercom + Mandrill?

Streamline your support communications and transactional email workflows with automated triggers across Intercom and Mandrill.

What you can automate?
✉️
Send transactional emails from user events
Trigger automated Mandrill emails instantly whenever a new user is created or a conversation is closed in Intercom, ensuring prompt communication.
📋
Capture every submitted conversation field
Map available Intercom conversation and lead details into your Mandrill message templates instead of just basic names, making your communications more personalized.
🔔
Notify the right team member immediately
Alert support agents and managers the moment a key customer event occurs in Intercom, ensuring rapid response times.
🔀
Route emails based on submitted fields
Send different Mandrill email templates depending on the specific tags, categories, or user attributes submitted in Intercom.
🔄
Keep email records up to date as users change
Automatically update subscriber lists and communication preferences in Mandrill whenever user details change in Intercom.
🔍
Add or update records without creating duplicates
Search existing Mandrill subscriber profiles before creating new entries, preventing duplicate records in your email system.
📊
Handle later status changes and delivery events
Trigger follow-up workflows in Intercom whenever Mandrill messages bounce, get marked as spam, or are opened by recipients.
🔗
Extend your workflow to team communication apps
Trigger Intercom and Mandrill automations while automatically posting team alerts and updates directly into Slack.
And much more...

Who is Intercom + Mandrill integration for?

Connect Intercom and Mandrill to automate transactional email delivery, streamline support communication, and keep customer records synchronized across your systems.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Operations managers
Operations managers
Support agents
Support agents
Customer success managers
Customer success managers
📈
Performance marketers
You're running user campaigns and monitoring engagement metrics, but your email delivery logs only update when someone manually exports reports, so the metrics you're optimising against are always a few hours behind — with this integration, every trigger updates your delivery system instantly and your data stays current.
Customer support leads
You need to act fast when customer conversations close, and you find out too late because notifications require manual checks — automating both apps means every closed conversation triggers instant outreach and your team stays informed without delays.
🤝
Account managers
You answer to clients who want to see prompt communication history, but tracking emails across platforms leaves gaps in your timeline — connecting these apps means every message is dispatched and logged automatically, keeping client reviews seamless.
📊
Operations managers
The volume of new users and support tickets is too high for anyone to keep up by hand, leading to missed notifications and delayed emails — automating both apps means every customer event triggers instant outreach and your workflow runs without manual intervention.
🛠️
Support agents
You own the next step in resolving issues and depend on someone upstream to hand over customer details before you can reply — this integration means every user creation or conversation update flows directly into your outreach queue instantly.
🗂️
Customer success managers
You need a reliable communication history and keep finding gaps in your message logs because team members forget to record manual emails — automating both apps means every interaction is captured and your records remain complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Intercom + Mandrill

Build and manage your Intercom + Mandrill automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Intercom + Mandrill with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Intercom to Mandrill?
Frequently Asked Questions
You can connect Intercom to Mandrill in one click using ready templates on Integrately, or use Integrately AI to build custom workflows linking Intercom, Mandrill, Slack, Google Sheets, and 1,500+ other apps.
Can I automatically send Mandrill emails when a new user is created in Intercom?
Frequently Asked Questions
Can I connect Intercom, Mandrill, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Intercom and Mandrill?
Frequently Asked Questions
How do Intercom triggers handle customer data updates?
Frequently Asked Questions
How does Mandrill process automated email delivery from Intercom?
Frequently Asked Questions
Do I need coding skills to automate Intercom and Mandrill?
Frequently Asked Questions
Is the Intercom and Mandrill integration free?
Frequently Asked Questions
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You Can Also Connect Intercom or Mandrill With 1500+ Other Apps

Intercom
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Mandrill
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