

Intercom + Lusha Integration
Integrate Intercom to Lusha in one click, or tell Integrately AI how you want each lead handled. Lookup contact details in Lusha whenever a new lead is created in Intercom, enrich records, update profiles, and sync details automatically.
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Ready Workflows for Intercom + Lusha Integration
Lookup contact details, enrich leads, update profiles, and sync customer information, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Intercom + Lusha flow
Keep your CRM updated, notify your support team, and send follow-up emails after enriching your leads. Pick a combination and activate it in one click.


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Salesforce (4)
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Hubspot (4)
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Slack (4)
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Gmail (4)
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Calendly (4)
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Stripe (4)
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Add every new Intercom lead to Salesforce after looking up contact details in Lusha
New Intercom leads are enriched in Lusha and created in Salesforce instantly, saving your sales reps from manual data entry.
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Lookup contact details in Lusha for every new Intercom user and update Salesforce
User records from Intercom get enriched via Lusha and updated in Salesforce automatically.
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When an Intercom conversation is closed, lookup contact in Lusha and update Salesforce records
Closed Intercom conversations trigger Lusha lookups and update Salesforce account details.
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Use Claude to evaluate Intercom leads after Lusha lookup, then create Salesforce records
Claude analyses enriched Intercom lead data from Lusha and creates qualified Salesforce leads.
Supported triggers and actions for Intercom and Lusha
Mix and match to build the exact automation you need

Intercom Triggers & Actions
Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
Try it → Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it → Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it → Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it → Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
Try it → Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it → Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it → Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it → Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it → Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it → Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
Try it → Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it → Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it → Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
Try it → Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it → 
Lusha Triggers & Actions
What can you automate with Intercom + Lusha?
Automate your lead enrichment and profile syncing to ensure every customer interaction is backed by complete data.
🎯
Enrich and sync every new lead automatically
Capture new leads from Intercom the moment they arrive, look up verified phone numbers and emails in Lusha, and update your database instantly without manual copy-pasting.
📝
Capture every submitted conversation field
Map all available lead details, custom attributes, and inquiry notes from Intercom into your downstream records instead of only basic names and email addresses.
🔔
Alert your team the second a lead is enriched
Notify your sales channel or support reps in real time as soon as Lusha finishes looking up contact details for an incoming Intercom lead.
🔀
Route records based on submitted criteria
Send enterprise leads to senior account executives while routing standard inquiries to junior reps based on company size and lookup results.
🔄
Keep customer records updated as profiles change
Automatically update existing contact profiles whenever a user's information or company details change in Intercom or get verified in Lusha.
✨
Prevent duplicates with smart record matching
Search existing databases before creating new entries so your systems never end up cluttered with duplicate contact records.
📊
Handle later status changes and closures
Trigger automated workflows when support conversations are closed, company profiles are updated, or tags are added to customer threads.
🚀
Extend your workflow to team communication apps
Connect your enriched Intercom and Lusha data directly to Slack channels, Gmail inboxes, or calendar scheduling tools in a single automated pipeline.
And much more...
Who is Intercom + Lusha integration for?
Customer success managers, sales teams, and support specialists streamline lead qualification and profile enrichment to close deals faster and eliminate manual data entry.
Sales operations analysts
Sales development reps
Account managers
Support team leads
Customer success specialists
CRM administrators
📈
Sales operations analysts
You're tracking inbound lead conversion metrics across multiple channels, but your records only update when someone manually exports Intercom data, so the performance numbers you report are always outdated — automating both apps means every contact lookup syncs instantly and your pipeline reports remain accurate.
⚡
Sales development reps
You need to act fast on inbound prospects, but researching contact details by hand slows down your outreach speed, so hot leads go cold before you can reach them — this integration means every new lead gets enriched in Lusha automatically and you can engage prospects within minutes.
📋
Account managers
You answer to clients who want immediate updates on account expansion, but compiling customer records takes hours of cross-referencing tabs, so client meetings start without complete context — connecting these apps means all profile data populates your CRM effortlessly and your client reviews run smoothly.
🎧
Support team leads
Support ticket volume is too high for anyone to keep up with manual record keeping, so customer details get lost between conversations and databases — automating both apps means every customer interaction triggers instant enrichment and your support logs stay complete without manual work.
🤝
Customer success specialists
You own the onboarding stage and depend on sales handoffs to provide accurate background data, but missing contact details cause delays in your kickoff calls — this integration means every new account arrives with verified contact intelligence and your onboarding process starts without friction.
🗂️
CRM administrators
You need a reliable customer history in your database, but manual data entry leaves gaps and duplicate records across your systems, so data audits become a constant headache — automating both apps means every profile update happens cleanly and your database stays pristine.

Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Intercom + Lusha
Build and manage your Intercom + Lusha automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Intercom + Lusha with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Select Automation
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Connect Accounts
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Automation is ready
Connect Intercom + Lusha Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Intercom to Lusha?
You can connect Intercom to Lusha in one click using 1-click automation setup on Integrately, or use Integrately AI to build custom workflows linking Salesforce, HubSpot, Slack, and 1,500+ other apps.
Can I automatically enrich Intercom leads with Lusha contact data?
Can I connect Intercom, Lusha, and Slack?
What is a good Zapier alternative for Intercom and Lusha?
How are new leads handled when created in Intercom?
Can I look up contact details when new users register in Intercom?
Do I need coding skills to automate Intercom and Lusha?
Is the Intercom and Lusha integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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