Instagram for business + JivoChat Integration

You're running campaigns across multiple ad sets but your tracking sheet only updates when someone manually exports chats, so the row counts you're optimising against are always a few hours behind — with this integration, every completed chat lands in the sheet instantly and your data stays current.

You need to answer customer chats quickly, but offline messages sit unread in your inbox until someone checks manually — with this integration, every offline message triggers instant follow-ups and keeps your response times fast.

You coordinate client communications across multiple channels, but visitor updates get lost between live chat and social media — with this integration, every visitor update syncs automatically and keeps your pipeline visible.

You handle high volumes of customer enquiries daily, but manually matching chat conversations to store orders takes hours — with this integration, every completed chat links directly to your store data and reduces manual effort.

You own the handover between customer support and social media teams, but missed offline messages delay urgent handovers — with this integration, every chat event flows straight to your team workflows and ensures smooth handovers.

You depend on accurate communication histories, but scattered chat logs and social comments leave gaps in customer records — with this integration, every interaction is logged reliably and maintains complete customer histories.