Teamwork Desk + Infinity Integration
Integrate Infinity to Teamwork Desk in one click, or tell Integrately AI how you want each item handled. Create support tickets, track customer queries, update your project boards, and sync team tasks automatically.
Free forever.Use premium features free for 14 days.1.
Ticket is created in Teamwork Desk Instant- Ticket is assigned in Teamwork Desk Instant
- Thread is updated in Teamwork Desk Instant
- Customer sends a reply in Teamwork Desk Instant
- Ticket is unassigned in Teamwork Desk Instant
- Agent sends a reply in Teamwork Desk Instant
- Ticket note is created in Teamwork Desk Instant
- Customer is created in Teamwork Desk Instant
Item is created in Infinity Instant- Item is updated in Infinity Instant
- Folder is created in Infinity
- Comment is created in Infinity Instant
- Comment is updated in Infinity Instant
- Board is created in Infinity
- Member is created in Infinity
2.
- Remove ticket in Teamwork Desk
- Search customer in Teamwork Desk
- Search Ticket in Teamwork Desk
- Create customer in Teamwork Desk
- Create ticket in Teamwork Desk
- Add reply to a ticket in Teamwork Desk
- Update customer in Teamwork Desk
- Create item in Infinity
- Update item in Infinity
- Search item in Infinity
- Create folder in Infinity
- Search folder in Infinity
- Search member in Infinity
- Search board in Infinity
- Create comment in Infinity
- Get item by ID in Infinity
Trusted by experts at...
Ready Workflows for Teamwork Desk + Infinity Integration
Capture customer queries, create support tickets, sync project items, update support records, and notify your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Infinity + Teamwork Desk flow
Teams often need to notify colleagues, log customer emails, and track issues across platforms after tickets and items are processed. Pick a combination and activate it in one click.
+
Slack (5)
Slack (5) +
Gmail (4)
Gmail (4) +
Jira Software Cloud (4)
Jira Software Cloud (4) +
Zendesk (4)
Zendesk (4) +
Asana (4)
Asana (4) +
Google Drive (4)
Google Drive (4) I
T
S
Add every new Infinity item to Teamwork Desk as a ticket, and notify your support channel in Slack.
Infinity items become active support tickets in Teamwork Desk instantly while your Slack channel receives an alert, eliminating manual handoffs.
T
I
S
When a Teamwork Desk ticket is created, add an item in Infinity and alert your operations channel in Slack.
Support queries logged in Teamwork Desk immediately populate your Infinity project board and notify your team on Slack.
T
I
S
If a Teamwork Desk ticket note is created, update the matching item in Infinity and notify your team in Slack.
Ticket notes added in Teamwork Desk automatically update your Infinity item and post an update in Slack for complete visibility.
T
I
S
Use Claude to summarise every new Teamwork Desk ticket, create an item in Infinity, and post the brief in Slack.
AI analyses incoming Teamwork Desk tickets, creates a structured Infinity project item, and shares a concise brief in Slack.
I
T
A
S
When an Infinity item is updated, create a Teamwork Desk ticket, create an Asana task, and notify your team in Slack.
Project updates in Infinity trigger a Teamwork Desk ticket and an Asana task while alerting your team in Slack.
Supported triggers and actions for Teamwork Desk and Infinity
Mix and match to build the exact automation you need
Teamwork Desk Triggers & Actions
Instant
Ticket is created in Teamwork Desk
Triggers the automation when a new ticket is created
Try it → Instant
Ticket is assigned in Teamwork Desk
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Thread is updated in Teamwork Desk
Triggers the automation when any thread is updated
Try it → Instant
Customer sends a reply in Teamwork Desk
Triggers the automation when a customer sends a reply
Try it → Instant
Ticket is unassigned in Teamwork Desk
Triggers the automation when a ticket is unassigned
Try it → Instant
Agent sends a reply in Teamwork Desk
Triggers the automation when a ticket is replied to by any agent
Try it → Instant
Ticket note is created in Teamwork Desk
Triggers the automation when a new note is added to any ticket
Try it → Instant
Customer is created in Teamwork Desk
Triggers the automation when a new customer is created
Try it → Infinity Triggers & Actions
Instant
Comment is created in Infinity
Triggers the automation when a new comment is created
Try it → What can you automate with Infinity + Teamwork Desk?
Connect your project management and customer support operations to eliminate repetitive tasks and keep all your teams aligned.
🚀
Convert Infinity items into support tickets instantly
Automatically generate a Teamwork Desk ticket whenever a new item or project idea is created in Infinity. Streamline handoffs between planning and support teams without manual copying.
📋
Capture every submitted custom field and ticket detail
Map all available form inputs, tags, and description fields across Infinity and Teamwork Desk. Ensure your project boards receive complete customer context on every record.
🔔
Alert the right team member the moment queries arrive
Trigger instant team notifications in your messaging channels whenever critical support tickets or project updates are registered across your connected platforms.
🔀
Route records based on submitted criteria
Send high-priority customer queries to senior team queues while routing standard requests to general boards based on specific tags and fields submitted.
🔄
Keep destination records updated as work progresses
Synchronise status changes, assignment updates, and ticket notes bidirectionally so your Infinity items and Teamwork Desk records always match.
🔍
Search and update existing items instead of creating duplicates
Lookup existing customer records and project items before writing new entries, preventing cluttered boards and duplicate ticket creation.
✅
Handle later status changes and ticket resolutions
Automatically update project stages in Infinity when related Teamwork Desk support tickets are marked resolved, closed, or assigned.
💬
Extend your workflow with powerful communication tools
Connect Slack or Gmail to your core Infinity and Teamwork Desk flow to notify stakeholders and send automated confirmation emails to clients.
And much more...
Who is Infinity + Teamwork Desk integration for?
Project managers and support leads handling customer feedback and project execution need this integration to eliminate manual data entry and keep operations synchronised.
Support directors
Customer service leads
Project coordinators
Support agents
Operations managers
Quality assurance leads
📈
Support directors
You review customer query metrics to plan staffing levels, but your reporting sheet only updates when someone manually exports records, so the numbers you're analysing are always hours behind — with this integration, every new ticket lands in your workspace instantly and your metrics stay current.
⚡
Customer service leads
You need to act fast on urgent client escalations, but information remains trapped in unlinked project boards until someone reviews them, leading to missed response windows — automating both apps means every high-priority query triggers an immediate action and your team responds without delay.
📋
Project coordinators
You answer to stakeholders who want real-time progress visibility, but copying support updates into your planning boards takes hours every week and introduces human error — connecting these apps means your project boards update automatically and your reports remain permanently accurate.
📥
Support agents
Support ticket volume is too high for anyone to keep up by hand while simultaneously managing project tasks across separate tools, causing frustrating bottlenecks — integrating these apps means incoming requests populate your boards instantly and routine data entry disappears completely.
🔄
Operations managers
You own the execution phase and depend on customer support to hand over details cleanly, but missing handoffs cause friction and lost customer context — this integration means every ticket detail flows straight into your workflow and your team picks up work without missing a beat.
🗂️
Quality assurance leads
You need a reliable audit history of customer inquiries and project updates, but manual record-keeping leaves persistent gaps in your database — automating both apps means every interaction is logged reliably and your history remains complete.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Teamwork Desk + Infinity
Build and manage your Teamwork Desk + Infinity automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Teamwork Desk + Infinity with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Teamwork Desk + Infinity Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Teamwork Desk + Infinity Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Infinity to Teamwork Desk?
You can connect Infinity to Teamwork Desk in 1 click using ready-made templates on Integrately, or use Integrately AI to build custom workflows linking Slack, Gmail, and 1,500+ other apps.
Can I automatically create Teamwork Desk tickets from new Infinity items?
Can I connect Infinity, Teamwork Desk, and Slack?
What is a good Zapier alternative for Infinity and Teamwork Desk?
How does Infinity handle data syncing with Teamwork Desk?
Can Teamwork Desk trigger updates in Infinity automatically?
Do I need coding skills to automate Infinity and Teamwork Desk?
Is the Infinity and Teamwork Desk integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Infinity or Teamwork Desk With 1500+ Other Apps
Popular Infinity Integrations
Connect Infinity to project management, database, and tracking tools to organise your work across platforms.
See All
Infinity Integrations
Infinity Integrations
No popular apps found
Popular Teamwork Desk Integrations
Sync Teamwork Desk with CRM, helpdesk, and communication platforms to streamline customer support operations.
See All
Teamwork Desk Integrations
Teamwork Desk Integrations
No popular apps found
