INBOX + WhatsApp Integration

Integrate INBOX to WhatsApp in one click, or tell Integrately AI how you want each contact handled. Trigger instant WhatsApp messages, update your customer contact lists, notify your team, and streamline follow-ups automatically.

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1.
  • INBOX
    Contact is added in INBOX Instant
  • INBOX
    Contact is unsubscribed in INBOX Instant
  • INBOX
    Contact is hard bounced in INBOX Instant
  • INBOX
    Contact reported spam in INBOX Instant
  • INBOX
    Contact is soft bounced in INBOX Instant
  • WhatsApp
    Message is received in WhatsApp Instant
Arrow Right
2.
  • INBOX
    Create contact in INBOX
  • INBOX
    Search contact by email in INBOX
  • INBOX
    Update contact in INBOX
  • INBOX
    Create list in INBOX
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for INBOX + WhatsApp Integration

Notify customers on WhatsApp, organise contact lists, trigger template messages, and alert your team, all in just one click.

Most popular automationmost-popular-automations
INBOX + WhatsApp Integration

Send WhatsApp message for new INBOX contact

Many businesses rely on marketing to bring in new customers and grow their sales. One key element of successful marketing is staying in touch with your prospective customers. However, manually sending out messages to each new contact can be time-consuming and ineffective. Fortunately, there is a better way.

By automatically sending a WhatsApp message for every new INBOX contact, you can stay connected with your prospects without spending hours crafting individual messages. This simple automation can help you build better relationships with your prospects and close more sales.
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Connect more apps to your INBOX + WhatsApp flow

Sync your email subscribers and chat threads with e-commerce, forms, and sheets to manage your entire customer journey. Pick a combination and activate it in one click.

INBOX
WhatsApp
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ShopifyShopify (4)
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TypeformTypeform (4)
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MailchimpMailchimp (4)
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Google SheetsGoogle Sheets (4)
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CalendlyCalendly (4)
+
StripeStripe (4)
S
I
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When a new Shopify order is placed, create a contact in INBOX and send a template message in WhatsApp
New Shopify orders instantly create an INBOX contact and trigger a WhatsApp template message, keeping your customer communication immediate and organised.
S
I
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When a Shopify customer is updated, update the contact in INBOX and send a notification in WhatsApp
Keep your INBOX contact records synchronized with Shopify updates and notify customers on WhatsApp without manual intervention.
S
I
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If a Shopify order exceeds 100 dollars, create a contact in INBOX and send a VIP WhatsApp message
High-value Shopify buyers are automatically added to INBOX and welcomed with a dedicated WhatsApp message from your team.
S
I
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When a Shopify refund is processed, search contact by email in INBOX and send a WhatsApp update
Refund notifications in Shopify locate the INBOX contact and trigger an immediate WhatsApp update to the customer.

Supported triggers and actions for INBOX and WhatsApp

Mix and match to build the exact automation you need

INBOX
INBOX Triggers & Actions
Instant
Contact is added in INBOX
Triggers the automation when a new contact is added
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Instant
Contact is unsubscribed in INBOX
Triggers the automation when a contact unsubscribes from a mailing list
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Instant
Contact is hard bounced in INBOX
Triggers the automation when a contact email bounces due to invalidity
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Instant
Contact reported spam in INBOX
Triggers the automation when a contact is marked as spam
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Instant
Contact is soft bounced in INBOX
Triggers the automation when a contact email address bounces due to temporary issues
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Create contact in INBOX
Adds a new contact to the contact list
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Search contact by email in INBOX
Finds and retrieves contact information using their email address
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Update contact in INBOX
Updates contact information
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Create list in INBOX
Generates a new list
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WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
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Send message (using template) in WhatsApp
Sends a message using a template
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Send message in WhatsApp
Delivers a message to a designated recipient
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What can you automate with INBOX + WhatsApp?

Streamline your marketing campaigns and instant messaging workflows effortlessly.

What you can automate?
🚀
Send WhatsApp messages for every new INBOX contact
Automatically trigger a WhatsApp message the moment a new contact is added in INBOX. Eliminate manual outreach delays and welcome new leads instantly.
📋
Capture every submitted contact field accurately
Map all available INBOX subscriber fields into your WhatsApp messages and lists instead of just basic names. Your messaging becomes personalised and relevant.
🔔
Notify the right team member instantly
Alert your sales or support team on WhatsApp whenever a high-intent contact is added or unsubscribed in INBOX. Ensure rapid internal handoffs.
🔀
Route messages based on contact activity
Send custom WhatsApp template messages to VIP contacts and standard messages to regular subscribers based on INBOX triggers.
🔄
Keep contact records synchronized continuously
Update INBOX contact details automatically when subscriber statuses change, ensuring your marketing database remains accurate.
🛡️
Search and update instead of creating duplicates
Search for existing contacts by email in INBOX before creating new entries, preventing duplicate profiles across your database.
⏱️
Handle bounces and unsubscriptions automatically
Trigger status updates in INBOX when contacts hard bounce, soft bounce, or report spam, keeping your lists clean and compliant.
🔗
Extend your workflow with Google Sheets
Connect INBOX and WhatsApp to Google Sheets to log every contact and message automatically in a centralized spreadsheet.
And much more...

Who is INBOX + WhatsApp integration for?

Teams managing email marketing and customer messaging rely on this integration to eliminate manual contact entry and speed up response times.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client account managers
Client account managers
E-commerce store owners
E-commerce store owners
Sales development reps
Sales development reps
Marketing operations managers
Marketing operations managers
📈
Performance marketers
You're running campaign lists in INBOX but your engagement tracking only updates when someone manually exports data, so the metrics you're reviewing are always a few hours behind — this integration means every new contact and interaction syncs instantly and your data stays current.
⚡
Customer support leads
You need to respond to incoming enquiries immediately, but messages sit unread while your team switches between tools, so customers wait too long for replies — with this integration, every incoming message and contact triggers instant alerts so your response time drops.
🤝
Client account managers
You report on campaign outreach progress to clients who expect real-time updates, but manual reporting delays your status check-ins — automating both apps means your contact records and message logs update automatically and your client reporting is always accurate.
🛒
E-commerce store owners
Your order volume is too high for anyone to keep up with manual customer onboarding and messaging, so buyers miss crucial onboarding steps — connecting these apps means every customer order creates contacts and triggers messages automatically.
🎯
Sales development reps
You depend on marketing teams to hand over new leads from INBOX before you can start outreach, but delays cause leads to go cold — this integration means every new contact is forwarded straight to WhatsApp instantly for immediate follow-up.
📋
Marketing operations managers
You need a reliable audit trail of all email subscribers and messaging interactions, but manual tracking leaves frequent gaps in your database — with this integration, every contact and message is logged cleanly without missing a single entry.
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Why choose Integrately to automate INBOX + WhatsApp

Build and manage your INBOX + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect INBOX + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
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Setup an action from Trello
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Frequently Asked Questions

How do I connect INBOX to WhatsApp?
Frequently Asked Questions
You can connect INBOX to WhatsApp in 1 click using ready-made automations or by asking Integrately AI to build the workflow for you. It takes seconds to link your accounts alongside Shopify, Google Sheets, or Mailchimp without any coding.
Can I send a WhatsApp message automatically when a new contact is added in INBOX?
Frequently Asked Questions
Can I connect INBOX, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for INBOX and WhatsApp?
Frequently Asked Questions
How does INBOX contact data transfer to WhatsApp?
Frequently Asked Questions
Can WhatsApp trigger updates back to INBOX?
Frequently Asked Questions
Do I need coding skills to automate INBOX and WhatsApp?
Frequently Asked Questions
Is the INBOX and WhatsApp integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect INBOX or WhatsApp With 1500+ Other Apps

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