INBOX + Trengo Integration

Integrate INBOX to Trengo in one click, or tell Integrately AI how you want each lead handled. Create contacts, open support tickets, update communication records, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • INBOX
    Contact is added in INBOX Instant
  • INBOX
    Contact is unsubscribed in INBOX Instant
  • INBOX
    Contact is hard bounced in INBOX Instant
  • INBOX
    Contact reported spam in INBOX Instant
  • INBOX
    Contact is soft bounced in INBOX Instant
  • Trengo
    New inbound message is added in Trengo Instant
  • Trengo
    New outbound message is added in Trengo Instant
  • Trengo
    New internal note is added in Trengo Instant
  • Trengo
    Phone call is missed in Trengo Instant
  • Trengo
    Phone call is ended in Trengo Instant
  • Trengo
    Phone call is started in Trengo Instant
  • Trengo
    Ticket is assigned in Trengo Instant
  • Trengo
    Ticket is closed in Trengo Instant
  • Trengo
    Ticket is reopened in Trengo Instant
  • Trengo
    Ticket marked as spam in Trengo Instant
  • Trengo
    Ticket unmarked as spam in Trengo Instant
  • Trengo
    Ticket label is added in Trengo Instant
Arrow Right
2.
  • INBOX
    Create contact in INBOX
  • INBOX
    Search contact by email in INBOX
  • INBOX
    Update contact in INBOX
  • INBOX
    Create list in INBOX
  • Trengo
    Add comment on ticket in Trengo
  • Trengo
    Send a message in Trengo
  • Trengo
    Send a WhatsApp message template in Trengo
  • Trengo
    Send message to ticket in Trengo
  • Trengo
    Send media message to ticket in Trengo
  • Trengo
    Create a ticket in Trengo
  • Trengo
    Reopen a ticket in Trengo
  • Trengo
    Attach a label in Trengo
  • Trengo
    Assign a ticket in Trengo
  • Trengo
    Close ticket in Trengo
  • Trengo
    Mark ticket as spam in Trengo
  • Trengo
    Unmark ticket as spam in Trengo
  • Trengo
    Mark a ticket as favorite in Trengo
  • Trengo
    Unmark a ticket as favorite in Trengo
  • Trengo
    Create a user in Trengo
  • Trengo
    Log a phone call in Trengo
  • Trengo
    Create contact in Trengo
  • Trengo
    Search contact in Trengo
  • Trengo
    Get contact by ID in Trengo
  • Trengo
    Update contact in Trengo
  • Trengo
    Delete contact in Trengo

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Ready Workflows Ready Workflows for INBOX + Trengo Integration

Capture leads, open customer tickets, update contact details, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
INBOX + Trengo Integration

Create Trengo ticket for new INBOX contact

If you're using INBOX to send your marketing emails, you can also use it to create and manage ticket for Trengo. contact created in INBOX will automatically be created as ticket in Trengo, so you can easily keep track of all Trengo requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your INBOX + Trengo flow

Sync subscriber data with ecommerce records, forms, CRMs, messaging channels, spreadsheets, and payment gateways. Pick a combination and activate it in one click.

INBOX
Trengo
+
ShopifyShopify (3)
+
TypeformTypeform (3)
+
HubSpotHubSpot (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
StripeStripe (3)
I
S
T
Add every new INBOX contact to Shopify as a customer, and open a corresponding ticket in Trengo
New INBOX contacts automatically appear in Shopify as customers while Trengo opens a support ticket, eliminating manual data entry across platforms.
T
S
I
When a new inbound message arrives in Trengo, create an order in Shopify and update the contact in INBOX
Inbound customer messages in Trengo instantly generate Shopify orders and update your INBOX records without manual intervention.
T
S
I
When a Trengo ticket is closed, update the customer in Shopify and update the contact status in INBOX
Closed support tickets in Trengo automatically update your Shopify customer records and refresh INBOX contact statuses.

Supported triggers and actions for INBOX and Trengo

Mix and match to build the exact automation you need

INBOX
INBOX Triggers & Actions
Instant
Contact is added in INBOX
Triggers the automation when a new contact is added
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Instant
Contact is unsubscribed in INBOX
Triggers the automation when a contact unsubscribes from a mailing list
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Instant
Contact is hard bounced in INBOX
Triggers the automation when a contact email bounces due to invalidity
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Instant
Contact reported spam in INBOX
Triggers the automation when a contact is marked as spam
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Instant
Contact is soft bounced in INBOX
Triggers the automation when a contact email address bounces due to temporary issues
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Create contact in INBOX
Adds a new contact to the contact list
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Search contact by email in INBOX
Finds and retrieves contact information using their email address
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Update contact in INBOX
Updates contact information
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Create list in INBOX
Generates a new list
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Trengo
Trengo Triggers & Actions
Instant
New inbound message is added in Trengo
Triggers the automation when a new message is received
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Instant
New outbound message is added in Trengo
Triggers the automation when a new outbound message is added
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Instant
New internal note is added in Trengo
Triggers the automation when a new internal note is added
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Instant
Phone call is missed in Trengo
Triggers the automation when a phone call is missed
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Instant
Phone call is ended in Trengo
Triggers the automation when a phone call is ended
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Instant
Phone call is started in Trengo
Triggers the automation when a phone call is started
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Instant
Ticket is assigned in Trengo
Triggers the automation when a ticket is assigned to a team member
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Instant
Ticket is closed in Trengo
Triggers the automation when a ticket is closed
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Instant
Ticket is reopened in Trengo
Triggers the automation when a ticket is reopened
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Instant
Ticket marked as spam in Trengo
Triggers the automation when a ticket is marked as spam
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Instant
Ticket unmarked as spam in Trengo
Triggers the automation when the spam label from any ticket is removed
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Instant
Ticket label is added in Trengo
Triggers the automation when a new label is added to a ticket
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Add comment on ticket in Trengo
Sends a message to a ticket
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Send a message in Trengo
Sends a message to a recipient
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Send a WhatsApp message template in Trengo
Sends a whatsapp message template
Try it →
Send message to ticket in Trengo
Sends a message to a ticket
Try it →
Send media message to ticket in Trengo
Sends a media message to a ticket
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Create a ticket in Trengo
Generates a new ticket
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Reopen a ticket in Trengo
Reopens a ticket
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Attach a label in Trengo
Assigns a label to a item
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Assign a ticket in Trengo
Assigns tickets to team members based on predefined criteria
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Close ticket in Trengo
Close support tickets based on particular criteria
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Mark ticket as spam in Trengo
Flag ticket as spam
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Unmark ticket as spam in Trengo
Unmarks a ticket as spam
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Mark a ticket as favorite in Trengo
Save important tickets for quick access
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Unmark a ticket as favorite in Trengo
Unmarks a ticket as a favorite
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Create a user in Trengo
Creates a new user account
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Log a phone call in Trengo
Record and save phone call logs
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Create contact in Trengo
Creates a new contact
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Search contact in Trengo
Searches for a contact
Try it →
Get contact by ID in Trengo
Retrieves a contact using their id
Try it →
Update contact in Trengo
Updates an existing contact
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Delete contact in Trengo
Deletes a contact
Try it →

What can you automate with INBOX + Trengo?

Streamline your email marketing and customer communication workflows with robust 1-click automations.

What you can automate?
🔄
Sync INBOX contacts to Trengo tickets automatically
Turn every new contact added in INBOX into a support ticket in Trengo instantly, removing manual copying and ensuring prompt customer follow-up.
📋
Capture every submitted contact field and attribute
Map all available INBOX subscriber details into Trengo custom fields instead of just names and emails, making your support records far more actionable.
🔔
Alert your support team the moment a lead arrives
Send instant notifications to team channels whenever a new contact joins your INBOX list or a new message lands in Trengo.
🔀
Route communications based on custom subscriber tags
Assign high-priority Trengo tickets or route specific follow-up messages based on the exact criteria submitted in your INBOX forms.
🔄
Keep customer records updated across both platforms
Ensure that whenever contact details or ticket statuses change in one app, the corresponding record updates instantly in the other.
🔍
Search and update existing records to avoid duplicates
Check whether a contact already exists before creating a new entry, keeping your database clean and organized.
⏱️
Manage lifecycle status changes from open to closed
Trigger automated updates whenever support tickets are closed, reopened, or marked as spam in Trengo.
🌐
Extend your workflow to external productivity tools
Connect INBOX and Trengo triggers directly into Google Sheets, Slack, or HubSpot for multi-step operational pipelines.
And much more...

Who is INBOX + Trengo integration for?

Email marketers and support managers dealing with customer inquiries and list management benefit by keeping communication channels and subscriber lists perfectly aligned without manual effort.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client account managers
Client account managers
E-commerce store owners
E-commerce store owners
Sales development reps
Sales development reps
Operations directors
Operations directors
📈
Performance marketers
You're running email campaigns in INBOX but your tracking reports only update when someone manually exports contacts, so the row counts you're reviewing are always outdated — with this integration, every new contact lands in your records instantly and your metrics stay current.
Customer support leads
You manage incoming requests in Trengo but struggle to keep response times down when subscriber data remains trapped in email marketing tools — with this integration, every subscriber action immediately triggers support tickets and your team acts fast.
📊
Client account managers
You report on campaign growth and support resolution progress to stakeholders who demand up-to-the-minute updates, but manual data gathering leads to constant delays — automating both apps means ticket statuses and contacts synchronize automatically so reports are always ready.
🛍️
E-commerce store owners
You handle high volumes of subscriber signups and customer queries every day, making manual data entry between your email tool and helpdesk unsustainable — connecting these apps means every lead and support ticket flows smoothly without bottlenecks.
🤝
Sales development reps
You depend on marketing teams to hand over new leads from INBOX before you can initiate outreach in Trengo, causing frustrating handoff delays — this integration means every new contact is routed instantly so you never miss an opportunity.
🗂️
Operations directors
You rely on complete historical logs of customer engagement to audit communication workflows, but disconnected tools keep leaving data gaps — automating both apps means every contact addition and ticket update is captured reliably.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate INBOX + Trengo

Build and manage your INBOX + Trengo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect INBOX + Trengo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect INBOX to Trengo?
Frequently Asked Questions
You can connect INBOX to Trengo instantly using 1-click automations on Integrately, or ask Integrately AI to build the workflow for you. With 42,000+ active users and 1,500+ integrations, syncing your email marketing with customer support takes only minutes.
Can I automatically create a Trengo ticket when a new contact is added in INBOX?
Frequently Asked Questions
Can I connect INBOX, Trengo, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for INBOX and Trengo?
Frequently Asked Questions
How does INBOX data sync with Trengo?
Frequently Asked Questions
How do Trengo updates sync back to INBOX?
Frequently Asked Questions
Do I need coding skills to automate INBOX and Trengo?
Frequently Asked Questions
Is the INBOX and Trengo integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect INBOX or Trengo With 1500+ Other Apps

INBOX
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Trengo
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Sync Trengo with customer support desks, live chat software, and team collaboration apps to streamline communication.
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