Howuku + Zendesk Integration

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Howuku + Google Translate + Zendesk Integration

Translate and Create ticket in Zendesk when Survey is submitted in Howuku

This automation allows you to automatically detect the language when Survey is submitted in Howuku, translate it to a different language using Google Translate, and Create ticket in Zendesk. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
 1. Howuku: Whenever Survey is submitted, the automation will be triggered.
 2. Google Translate: Pass the text content from Howuku to Google Translate for language detection.
 3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
 4. Google Translate: The automation will translate the text content from Howuku to your desired language.
5. Zendesk: The translated content will be used to Create ticket in Zendesk, ensuring that customer inquiries or support requests are handled in the desired language.

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Howuku + Zendesk Integration
1.
  • Howuku
    Feedback is generated in Howuku Instant
  • Howuku
    Survey is submitted in Howuku Instant
  • Howuku
    Recording is created in Howuku
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
2.
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk
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