Zendesk + Howuku Integration

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Popular Zendesk + Howuku Workflows

Translate and Create ticket in Zendesk when Survey is submitted in Howuku

This automation allows you to automatically detect the language when Survey is submitted in Howuku, translate it to a different language using Google Translate, and Create ticket in Zendesk. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
1. Howuku: Whenever Survey is submitted, the automation will be triggered.
2. Google Translate: Pass the text content from Howuku to Google Translate for language detection.
3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
4. Google Translate: The automation will translate the text content from Howuku to your desired language.
5. Zendesk: The translated content will be used to Create ticket in Zendesk, ensuring that customer inquiries or support requests are handled in the desired language.

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Ticket is created in Zendesk
Ticket is created in view in Zendesk
Activity(Audit) is added for specific ticket in Zendesk
View is created in Zendesk
User is created in Zendesk
Group is created in Zendesk
Organization is created in Zendesk
Feedback is generated in Howuku Instant
Survey is submitted in Howuku Instant
Recording is created in Howuku

Create ticket in Zendesk
Update ticket in Zendesk
Add comment to ticket in Zendesk
Search ticket in Zendesk
Add tag to ticket in Zendesk
Create user in Zendesk
Update user in Zendesk
Search agent in Zendesk
Search user in Zendesk
Get user by id in Zendesk
Create organization in Zendesk
Update organization in Zendesk
Search organization in Zendesk
Search group in Zendesk

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You Can Also Integrate Zendesk & Howuku With 1100+ Other Apps

Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.

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Howuku makes it easier for businesses to collect feedback, conduct usability test and record user behavior. It provides a framework for designers, developers and product managers to create an effective UX strategy.

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