tawk.to + Hotmart Integration

Integrate Hotmart to tawk.to in one click, or tell Integrately AI how you want each order handled. Capture purchase details, create customer records, open support tickets, and notify your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • Hotmart
    Purchase is approved in Hotmart Instant
  • Hotmart
    Purchase is completed in Hotmart Instant
  • Hotmart
    Purchase overdue in Hotmart Instant
  • Hotmart
    Cart is abandoned (Producer Only) in Hotmart Instant
  • Hotmart
    Refund request is submitted in Hotmart Instant
  • Hotmart
    Purchase is refunded in Hotmart Instant
  • Hotmart
    Subscription is cancelled (Producer Only) in Hotmart Instant
  • Hotmart
    Purchase is cancelled in Hotmart Instant
  • Hotmart
    Awaiting payment in Hotmart Instant
  • Hotmart
    Purchase is expired in Hotmart Instant
  • Hotmart
    Chargeback is processed in Hotmart Instant
  • Hotmart
    Plan is changed in Hotmart Instant
Arrow Right
2.
  • No action found

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Ready WorkflowsReady Workflows   for tawk.to + Hotmart Integration

Capture orders, create support tickets, update customer records, alert your team, and send follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Hotmart + tawk.to flow

Sync purchase data to your CRM, alert your support team on messaging apps, and update financial records. Pick a combination and activate it in one click.

tawk.to
Hotmart
+
StripeStripe (6)
+
MailchimpMailchimp (6)
+
ShopifyShopify (6)
+
Google SheetsGoogle Sheets (6)
+
SlackSlack (6)
+
ZoomZoom (6)
H
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When a purchase is completed in Hotmart, create a customer in Stripe and open a support ticket in tawk.to
Hotmart purchases instantly create a customer record in Stripe and a support ticket in tawk.to, eliminating manual data entry.
H
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When a refund request is submitted in Hotmart, update the customer in Stripe and log the update in tawk.to
Refund requests in Hotmart update Stripe records and create a chat transcript in tawk.to for support agents.
H
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When a purchase is overdue in Hotmart, flag the account in Stripe and alert support in tawk.to
Overdue Hotmart payments flag Stripe accounts and generate follow-up tickets in tawk.to automatically.
H
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When a chargeback is processed in Hotmart, update Stripe and create an urgent ticket in tawk.to
Chargebacks in Hotmart update Stripe records and alert your support desk in tawk.to instantly.
H
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Use Claude to analyse Hotmart purchase notes, update Stripe, and create a custom tawk.to ticket
Claude categorises Hotmart purchase notes to update Stripe and create tailored support tickets in tawk.to.
H
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When a subscription is cancelled in Hotmart, update Stripe and open a retention ticket in tawk.to
Cancelled Hotmart subscriptions update Stripe billing and open retention tickets in tawk.to for follow-up.

Supported triggers and actions for tawk.to and Hotmart

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
Try it →
Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
Try it →
Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
Try it →
Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
Try it →
No action is available
Hotmart
Hotmart Triggers & Actions
Instant
Purchase is approved in Hotmart
Triggers the automation when any purchase is approved
Try it →
Instant
Purchase is completed in Hotmart
Triggers the automation when any purchase is successfully completed
Try it →
Instant
Purchase overdue in Hotmart
Triggers the automation when a purchase becomes overdue
Try it →
Instant
Cart is abandoned (Producer Only) in Hotmart
Triggers the automation when a cart is abandoned by a producer
Try it →
Instant
Refund request is submitted in Hotmart
Triggers the automation when a refund request is submitted
Try it →
Instant
Purchase is refunded in Hotmart
Triggers the automation when any purchase is refunded
Try it →
Instant
Subscription is cancelled (Producer Only) in Hotmart
Triggers the automation when a subscription is cancelled by the producer
Try it →
Instant
Purchase is cancelled in Hotmart
Triggers the automation when any purchase is cancelled
Try it →
Instant
Awaiting payment in Hotmart
Triggers the automation when a payment is pending or unpaid
Try it →
Instant
Purchase is expired in Hotmart
Triggers the automation when any purchase expires
Try it →
Instant
Chargeback is processed in Hotmart
Triggers the automation when a chargeback is processed
Try it →
Instant
Plan is changed in Hotmart
Triggers the automation when a plan is changed
Try it →
No action is available

What can you automate with Hotmart + tawk.to?

Streamline your customer support and purchase management by connecting Hotmart transactions directly to tawk.to workflows.

What you can automate?
🎯
Open support tickets on approved purchases
Trigger a tawk.to support ticket automatically the moment a purchase is completed in Hotmart, ensuring your customer service team has immediate context to assist buyers.
📋
Capture every submitted purchase field
Map custom checkout answers, product IDs, and buyer details from Hotmart directly into your tawk.to ticket records for comprehensive customer profiles.
🚨
Alert support staff instantly on chat events
Notify your agents in tawk.to immediately when high-value customers complete transactions or submit refund requests in Hotmart.
🔀
Route chats based on submitted plan tiers
Direct VIP buyers or enterprise subscribers to specialized support queues in tawk.to depending on the specific product purchased in Hotmart.
🔄
Keep customer data synchronized continuously
Update customer profiles in tawk.to as subscription plans change, payments clear, or orders are modified in Hotmart.
👥
Prevent duplicate customer service records
Match incoming Hotmart purchase events with existing tawk.to user histories to avoid creating redundant tickets or contact profiles.
Manage refunds and cancellations automatically
Handle refund requests, chargebacks, and subscription cancellations from Hotmart by triggering appropriate support ticket updates in tawk.to.
🔗
Extend workflows to email marketing tools
Connect Hotmart and tawk.to with Mailchimp to trigger automated onboarding email sequences alongside your live chat support.
And much more...

Who is Hotmart + tawk.to integration for?

Online creators, course sellers, and e-commerce merchants who need to streamline customer support, manage purchases, and keep communication channels instantly updated.

Course creators
Course creators
Customer support leads
Customer support leads
E-commerce managers
E-commerce managers
Digital product vendors
Digital product vendors
Sales operations teams
Sales operations teams
Business owners
Business owners
📈
Course creators
You're processing student enrollments in Hotmart but managing support inquiries manually in tawk.to, so student questions sit unanswered while you check payment statuses — this integration means every approved purchase instantly sets up support context and your response time drops.
Customer support leads
You're handling post-purchase support tickets while buyers wait on payment confirmations, but support reps lack real-time order data — automating both apps means every ticket links directly to purchase details and your team resolves issues faster.
📊
E-commerce managers
You're tracking daily sales volume across multiple Hotmart product lines without visibility into live chat volume, so staffing decisions are based on guesswork — with this integration, support chat logs align with purchase metrics for accurate resource planning.
📦
Digital product vendors
You're managing refund requests through separate channels while customer chats pile up unorganised, so disgruntled buyers experience frustrating delays — connecting these apps means every refund request automatically triggers relevant support workflows.
🤝
Sales operations teams
You're overseeing high-volume subscription sign-ups in Hotmart but onboarding conversations happen separately in tawk.to, so new subscribers often miss key welcome messages — this integration means every plan change instantly routes accurate customer context to support.
🗂️
Business owners
You're reconciling completed transactions against chat transcripts by hand at the end of each week, so financial records and customer records frequently drift out of sync — automating both apps means your transaction history and chat data remain perfectly aligned.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate tawk.to + Hotmart

Build and manage your tawk.to + Hotmart automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + Hotmart with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Hotmart to tawk.to?
Frequently Asked Questions
You can connect Hotmart to tawk.to instantly using 1-click ready workflows or by using Integrately AI to build custom multi-step automations connecting with tools like Stripe, Mailchimp, and Google Sheets.
How can I automatically create support tickets in tawk.to when a Hotmart purchase is completed?
Frequently Asked Questions
Can I connect Hotmart, tawk.to, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Hotmart and tawk.to?
Frequently Asked Questions
How does Hotmart handle purchase approval data in automation workflows?
Frequently Asked Questions
How are chat transcripts or tickets captured from tawk.to?
Frequently Asked Questions
Do I need coding skills to set up the Hotmart and tawk.to integration?
Frequently Asked Questions
Is the Hotmart and tawk.to integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

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