Hootsuite + WhatsApp Integration

Integrate Hootsuite to WhatsApp in one click, or tell Integrately AI how you want each message handled. Capture customer inquiries, schedule follow-up posts in Hootsuite, update your records, and keep your communication streamlined automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • WhatsApp
    Message is received in WhatsApp Instant
Arrow Right
2.
  • Hootsuite
    Schedule message in Hootsuite
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready WorkflowsReady Workflows   for Hootsuite + WhatsApp Integration

Capture customer messages, schedule social posts, manage responses, and sync updates, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Hootsuite + WhatsApp flow

Capture customer messages from WhatsApp, schedule posts in Hootsuite, and sync data or notify your team across your favorite tools. Pick a combination and activate it in one click.

Hootsuite
WhatsApp
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HubspotHubspot (8)
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Google DriveGoogle Drive (8)
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MailchimpMailchimp (8)
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SlackSlack (8)
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TrelloTrello (8)
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Google SheetsGoogle Sheets (8)
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Create a HubSpot contact when a message is received in WhatsApp, and schedule a Hootsuite post.
New WhatsApp messages instantly create HubSpot contacts while scheduling follow-up posts in Hootsuite without manual data entry.
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Create a HubSpot task for every WhatsApp message received, and schedule a Hootsuite reminder.
Ensure every customer message gets attention by creating a HubSpot task and scheduling a reminder post in Hootsuite instantly.
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When a HubSpot deal moves to a new stage, send a WhatsApp message and schedule a Hootsuite update.
Keep stakeholders informed by sending a WhatsApp message and scheduling a Hootsuite update whenever a HubSpot deal progresses.
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Create a HubSpot deal for every WhatsApp inquiry, and schedule a Hootsuite follow-up post.
Turn incoming WhatsApp inquiries into HubSpot deals and schedule targeted follow-up posts in Hootsuite automatically.
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If a HubSpot contact is enterprise tier, send a WhatsApp template and schedule a Hootsuite VIP post.
Target high-value contacts by sending a WhatsApp template message and scheduling a VIP campaign post in Hootsuite.
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When a HubSpot deal is won, send a WhatsApp notification and schedule a Hootsuite celebration post.
Celebrate closed deals by sending a WhatsApp notification team-wide and scheduling a success post in Hootsuite.
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Use ChatGPT to summarize a HubSpot contact note, send it via WhatsApp, and schedule a Hootsuite post.
Extract key insights from HubSpot contact notes using ChatGPT, share them via WhatsApp, and schedule a Hootsuite summary post.
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When a HubSpot deal is created, create a Trello card, send a WhatsApp alert, and schedule a Hootsuite post.
Sync new HubSpot deals to Trello boards while alerting your team via WhatsApp and scheduling a Hootsuite post.

Supported triggers and actions for Hootsuite and WhatsApp

Mix and match to build the exact automation you need

Hootsuite
Hootsuite Triggers & Actions
No trigger is available
Schedule message in Hootsuite
Schedules a message
Try it →
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it →
Send message (using template) in WhatsApp
Sends a message using a template
Try it →
Send message in WhatsApp
Delivers a message to a designated recipient
Try it →

What can you automate with Hootsuite + WhatsApp?

Streamline your social campaigns and customer messaging by automating workflows across Hootsuite and WhatsApp.

What you can automate?
💬
Schedule posts from incoming messages
Automatically schedule follow-up posts in Hootsuite the moment a customer message is received in WhatsApp. Ensure your social channels reflect active customer conversations without manual scheduling.
📋
Capture every submitted chat detail
Map all available WhatsApp message fields into your destination records instead of just basic contact info. Your database becomes a richer source for review, analytics, and team follow-up.
🔔
Notify the right team member immediately
Alert your support or sales staff the second a high-value customer reaches out via WhatsApp. Ensure rapid response times and eliminate delayed handoffs across your department.
🔀
Route workflows based on message content
Execute different actions depending on specific keywords or tags submitted in your WhatsApp messages. Send template messages for VIP inquiries and standard replies for general questions.
🔄
Keep your records continuously updated
Automatically update contact files, tasks, and tracking spreadsheets whenever deal stages change or chat threads progress. Maintain accurate records across your entire software stack.
🔍
Prevent duplicate records automatically
Search existing databases before creating new contacts or tasks from incoming WhatsApp messages. Keep your CRM clean and organized without manual deduplication work.
Handle later status changes smoothly
Trigger celebratory posts, status updates, or follow-up reminders when deals close, tasks complete, or support tickets resolve. Keep your workflow moving forward automatically.
🔗
Extend your workflow to team channels
Connect your core Hootsuite and WhatsApp automation to Slack or Trello for multi-step team collaboration. Keep everyone informed across communication channels and project boards.
And much more...

Who is Hootsuite + WhatsApp integration for?

Social media managers, support teams, and marketing professionals who need to sync customer messages with scheduled campaigns and team tracking tools.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Social media account managers
Social media account managers
Community support coordinators
Community support coordinators
Campaign execution specialists
Campaign execution specialists
Content operations supervisors
Content operations supervisors
📈
Performance marketers
You're running campaigns across multiple channels but your tracking reports only update when someone manually exports chat metrics, so the engagement numbers you're optimizing against are always a few hours behind — with this integration, every new interaction syncs instantly and your analytics stay current.
Customer support leads
You manage incoming client chats on messaging apps but struggle to log every ticket and schedule campaign updates before deadlines pass, leaving your team scrambling to keep up — with this integration, every customer message triggers tasks and scheduled posts automatically.
🤝
Social media account managers
You coordinate client campaigns across social dashboards and client chat groups, but manual posting and status updates consume hours of your week without fail — with this integration, your scheduling and messaging workflows run in the background effortlessly.
📊
Community support coordinators
You handle high volumes of customer inquiries daily and manually copy details into tracking sheets and campaign schedulers, leading to missed follow-ups and errors — with this integration, every incoming chat populates your records and schedules reminders without manual effort.
🎯
Campaign execution specialists
You depend on upstream customer inquiries to trigger social posts and CRM updates, but delayed handoffs stall your campaign timeline — with this integration, every new message immediately initiates your downstream tasks and scheduled posts.
🗂️
Content operations supervisors
You need a reliable audit trail of all customer messages and scheduled social updates, but manual record-keeping keeps leaving frustrating gaps in your history — with this integration, every interaction is perfectly captured and logged across your tools.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Hootsuite + WhatsApp

Build and manage your Hootsuite + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Hootsuite + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Hootsuite to WhatsApp?
Frequently Asked Questions
You can connect Hootsuite to WhatsApp in one click using ready-made templates on Integrately or ask Integrately AI to build the automation for you. It connects seamlessly with Hubspot, Google Drive, Mailchimp, and 1,500+ other apps.
Can I schedule social posts automatically when a WhatsApp message is received?
Frequently Asked Questions
Can I connect Hootsuite, WhatsApp, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Hootsuite and WhatsApp?
Frequently Asked Questions
How does Hootsuite handle scheduled messages and campaign data?
Frequently Asked Questions
How does WhatsApp handle incoming messages and template notifications?
Frequently Asked Questions
Can I automate workflows between Hootsuite and WhatsApp without coding?
Frequently Asked Questions
Is the Hootsuite and WhatsApp integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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Want to automate something else in your workflow?

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