Hootsuite + Re:plain Integration

You're reviewing social campaign metrics and customer chats, but your tracking logs only update when someone manually exports chat data, so the engagement numbers you're optimising against are always a few hours behind — with this integration, every new message updates your records instantly and your analytics stay current.

You manage incoming visitor inquiries on your website, but urgent chat submissions get buried in your inbox before your social team can coordinate a response — with this integration, every new message triggers instant alerts and scheduled updates so nothing falls through the cracks.

You report on client campaign performance and audience engagement weekly, but compiling chat logs and social schedules by hand leaves room for human error — with this integration, every customer interaction is logged and scheduled automatically so your clients see accurate progress.

You handle hundreds of customer inquiries daily across multiple channels, but manual data entry causes severe bottlenecks in your response pipeline — with this integration, every submission flows directly into your scheduled workflows and team notifications without manual intervention.

You rely on customer feedback and form submissions to plan your publishing calendar, but waiting for manual handoffs delays your campaign execution — with this integration, every customer message immediately triggers your scheduled posts and tracking tasks.

You need a reliable audit trail of all customer interactions and scheduled social campaigns, but fragmented tools keep leaving frustrating gaps in your history — with this integration, every chat submission and scheduled update is recorded accurately in one centralized flow.