Integrate Holded to Retently in one click, or tell Integrately AI how you want each invoice handled. Trigger surveys from new invoices, update your customer records, alert your support team, and track satisfaction automatically.
When someone completes your Retently, a new contact is automatically created in your Holded. This way, you can quickly follow up with the response and turn them into a customer!
Plus, all of the information from the Retently is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Retently - Holded integration set up makes it easy to manage your customer relationships and grow your business.
Integrating your Holded with your Retently, can help you automatically create new deals based on responses recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.
This Retently - Holded integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Holded + Retently flow
Automate customer feedback and billing across your entire tech stack by connecting your favourite tools. Pick a combination and activate it in one click.
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Stripe (2)
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HubSpot (1)
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Mailchimp (1)
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Slack (1)
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Google Sheets (1)
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Gmail (1)
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Create a Stripe customer for every new Holded invoice, and update their profile in Retently
Every new Holded invoice automatically creates a customer in Stripe and updates their record in Retently, eliminating manual data entry across your billing and survey tools.
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When a Stripe payment is created, create an invoice in Holded and send a Retently survey
Successful Stripe payments immediately generate a sales invoice in Holded and trigger a new Retently survey, keeping your billing and customer feedback in sync.
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Add every new HubSpot contact to Holded as a contact, and create a customer in Retently
New HubSpot contacts are instantly added as contacts in Holded and registered in Retently, ensuring all your customer data stays perfectly aligned across platforms.
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Add new Mailchimp subscribers to Holded as contacts, and register them as customers in Retently
New Mailchimp subscribers automatically flow into Holded as contacts and get created as customers in Retently for streamlined survey campaigns.
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Create a customer in Retently when a Holded invoice is created, and notify your sales channel in Slack
New Holded invoices automatically create Retently customers and post instant alerts to your team in Slack, keeping everyone informed of new billing events.
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Log every Holded invoice in Google Sheets, and update the customer record in Retently
Holded invoices are immediately logged in Google Sheets while updating customer records in Retently, keeping your financial spreadsheets and surveys synchronised.
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Send an email via Gmail for every new Holded invoice, and register the customer in Retently
New Holded invoices trigger immediate confirmation emails via Gmail and set up customer profiles in Retently, streamlining your client communications.
Supported triggers and actions for Holded and Retently
Mix and match to build the exact automation you need
Holded Triggers & Actions
Purchase is created in Holded
Triggers the automation when a new purchase is created
Automatically create a customer in Retently and send a survey the moment an invoice is created in Holded. Keep your feedback collection directly tied to your billing pipeline.
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Capture every customer detail and custom field
Pass full billing and contact details from Holded into Retently surveys. Ensure every survey recipient is accurately matched with their company and contact information.
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Alert your team about low metric scores
Notify team members instantly when a customer submits a low overall metric score in Retently. Take immediate action to retain valuable clients.
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Route surveys based on invoice amounts
Send custom Retently surveys depending on whether a Holded invoice or purchase exceeds specific thresholds. Tailor your feedback requests to different tiers of clients.
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Keep customer records updated across platforms
Update contact details and company information in Retently whenever a contact is modified in Holded. Maintain synchronized customer profiles everywhere.
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Search and update existing contacts without duplicates
Search for existing contacts by email in Holded before creating new records, ensuring your database remains clean and free of duplicate entries.
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Track invoice payments and survey completions
Mark invoices as paid in Holded and tag survey responses in Retently to close the loop on completed transactions and feedback.
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Extend feedback workflows to Slack notifications
Connect Holded, Retently, and Slack to post survey responses and low score alerts directly into your team communication channels.
And much more...
Who is Holded + Retently integration for?
Connecting Holded and Retently helps finance, customer success, and operations teams automate customer surveys, streamline invoicing feedback, and track satisfaction without manual data entry.
Finance teams
Customer success managers
Accountants
Operations directors
Sales representatives
Business owners
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Finance teams
You are generating invoices and recording payments in Holded, but your customer feedback collection happens entirely separately, so you never know which paying accounts are satisfied — with this integration, every new invoice triggers a Retently survey so your feedback loops stay connected to actual revenue.
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Customer success managers
You are onboarding clients and managing accounts in Holded, but you find out about client dissatisfaction far too late, so accounts quietly churn — automating both apps means every customer receives a timely Retently survey right after billing, letting you catch issues before they escalate.
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Accountants
You are processing sales invoices and managing client ledgers in Holded, but client satisfaction scores live in another tool, so you struggle to correlate financial health with customer sentiment — integrating these apps means satisfaction metrics and billing data align in your workflow.
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Operations directors
You are handling high volumes of purchases and customer records in Holded, but manual survey scheduling cannot keep pace with transaction growth, so feedback collection stalls — this integration means survey triggers run automatically in the background without manual effort.
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Sales representatives
You are closing deals and issuing quotes in Holded, but you depend entirely on manual handoffs to find out how new clients feel about their purchase, so follow-ups fall through the cracks — connecting these apps means every buyer gets surveyed immediately after invoicing.
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Business owners
You are managing company operations and tracking sales invoices in Holded, but you keep finding gaps in your customer experience history, so strategic decisions are based on guesswork — automating both apps means every transaction connects directly to verified survey responses.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Holded + Retently
Build and manage your Holded + Retently automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Holded + Retently with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
You can connect Holded to Retently instantly using ready-made flows or Integrately AI. Set up your triggers and actions across Holded, Retently, and 1,500+ other apps with 1-click setup.
Can I automatically send satisfaction surveys when a new invoice is created in Holded?
You can trigger Retently surveys the moment a new invoice is created in Holded using ready-made automations on Integrately.
Can I connect Holded, Retently, and Slack?
You can connect Holded, Retently, and Slack in a single multi-step workflow to send survey responses and notifications to your team channels, along with 1,500+ other apps.
What is a good Zapier alternative for Holded and Retently?
Most alternatives charge significantly more, but Integrately provides 20 million+ templates, AI workflow generation, and 24/5 live chat support for your Holded and Retently automations.
How does Holded handle customer contact records during integration?
You can search and update existing contacts or create new ones in Holded automatically when customer data updates in Retently.
How are Retently survey responses tracked and managed?
You can tag survey responses in Retently and update customer metric scores instantly using automated workflows on Integrately.
Can I set up this automation without writing code?
You can connect Holded and Retently without any coding skills by using ready-made templates or describing your workflow to Integrately AI.
Is the Holded and Retently integration free?
You can start connecting Holded and Retently using the free forever plan available on Integrately.
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
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