Holded + Retently Integration

Integrate Holded to Retently in one click, or tell Integrately AI how you want each invoice handled. Trigger surveys from new invoices, update your customer records, alert your support team, and track satisfaction automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Holded
    Purchase is created in Holded
  • Holded
    Invoice is created in Holded
  • Retently
    Survey response is created in Retently
  • Retently
    Customer is created in Retently
  • Retently
    Company is created in Retently
  • Retently
    Overall metric score is updated in Retently
Arrow Right
2.
  • Holded
    Create contact in Holded
  • Holded
    Search contact by email in Holded
  • Holded
    Update contact in Holded
  • Holded
    Search contact by phone in Holded
  • Holded
    Create sales invoice in Holded
  • Holded
    Create purchase invoice in Holded
  • Holded
    Create deal in Holded
  • Holded
    Create credit note in Holded
  • Holded
    Mark invoice as paid in Holded
  • Holded
    Send invoice in Holded
  • Holded
    Create sales receipt in Holded
  • Holded
    Mark credit note as paid in Holded
  • Holded
    Create quote in Holded
  • Holded
    Create sales order in Holded
  • Holded
    Create product in Holded
  • Holded
    Create event in Holded
  • Holded
    Create payment in Holded
  • Holded
    Create employee in Holded
  • Retently
    Unsubscribe customer in Retently
  • Retently
    Create or Update Customer in Retently
  • Retently
    Search customer by email in Retently
  • Retently
    Tag a survey response in Retently
  • Retently
    Search company in Retently
  • Retently
    Create customer and Send survey in Retently

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Ready Workflows Ready Workflows for Holded + Retently Integration

Trigger satisfaction surveys from new invoices, update customer profiles, log feedback, notify your team, and track responses, all in just one click.

Most popular automationsmost-popular-automations
Retently + Holded Integration

Create Holded contact for new Retently response

When someone completes your Retently, a new contact is automatically created in your Holded. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Retently is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Retently - Holded integration set up makes it easy to manage your customer relationships and grow your business.
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Retently + Holded Integration

Create Holded deal for new Retently response

Integrating your Holded with your Retently, can help you automatically create new deals based on responses recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This Retently - Holded integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
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  • 1of2
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Connect more apps to your Holded + Retently flow

Automate customer feedback and billing across your entire tech stack by connecting your favourite tools. Pick a combination and activate it in one click.

Holded
Retently
+
StripeStripe (2)
+
HubSpotHubSpot (1)
+
MailchimpMailchimp (1)
+
SlackSlack (1)
+
Google SheetsGoogle Sheets (1)
+
GmailGmail (1)
H
S
R
Create a Stripe customer for every new Holded invoice, and update their profile in Retently
Every new Holded invoice automatically creates a customer in Stripe and updates their record in Retently, eliminating manual data entry across your billing and survey tools.
S
H
R
When a Stripe payment is created, create an invoice in Holded and send a Retently survey
Successful Stripe payments immediately generate a sales invoice in Holded and trigger a new Retently survey, keeping your billing and customer feedback in sync.

Supported triggers and actions for Holded and Retently

Mix and match to build the exact automation you need

Holded
Holded Triggers & Actions
Purchase is created in Holded
Triggers the automation when a new purchase is created
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Invoice is created in Holded
Triggers the automation when any invoice is added or modified
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Create contact in Holded
Adds a new contact to the database
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Search contact by email in Holded
Finds and retrieves contact information using their email address
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Update contact in Holded
Updates contact information with new details
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Search contact by phone in Holded
Finds information about a contact using the phone number
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Create sales invoice in Holded
Generates a new sales invoice with pre-filled details
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Create purchase invoice in Holded
Generates a purchase invoice for a sales transaction
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Create deal in Holded
Generates a new deal with
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Create credit note in Holded
Generates a credit note for returned items
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Mark invoice as paid in Holded
Updates invoice status to paid
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Send invoice in Holded
Generates and send invoices to clients
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Create sales receipt in Holded
Generates and send sales receipts to customers
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Mark credit note as paid in Holded
Updates credit note status to paid when payment is received
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Create quote in Holded
Generates a new quote with pre-filled information
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Create sales order in Holded
Generates a new sales order with pre-filled details
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Create product in Holded
Generates and launch new products
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Create event in Holded
Adds a new contact to the contact list
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Create payment in Holded
Generates and process a payment transaction
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Create employee in Holded
Adds a new contact to the contact list
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Retently
Retently Triggers & Actions
Survey response is created in Retently
Triggers the automation when a survey response is submitted
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Customer is created in Retently
Triggers the automation when a new customer is created
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Company is created in Retently
Triggers the automation when a new company is created
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Overall metric score is updated in Retently
Triggers the automation when the overall metric score is updated
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Unsubscribe customer in Retently
Removes customer from mailing list
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Create or Update Customer in Retently
Creates or updates a customer record
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Search customer by email in Retently
Searches for a customer by their email address
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Tag a survey response in Retently
Tags a survey response
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Search company in Retently
Finds information about a company
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Create customer and Send survey in Retently
Creates a new customer record and sends a survey to the customer
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What can you automate with Holded + Retently?

Streamline your billing feedback loops, sync customer profiles, and trigger satisfaction surveys automatically across Holded and Retently.

What you can automate?
🔄
Trigger satisfaction surveys from new invoices
Automatically create a customer in Retently and send a survey the moment an invoice is created in Holded. Keep your feedback collection directly tied to your billing pipeline.
📋
Capture every customer detail and custom field
Pass full billing and contact details from Holded into Retently surveys. Ensure every survey recipient is accurately matched with their company and contact information.
🔔
Alert your team about low metric scores
Notify team members instantly when a customer submits a low overall metric score in Retently. Take immediate action to retain valuable clients.
🔀
Route surveys based on invoice amounts
Send custom Retently surveys depending on whether a Holded invoice or purchase exceeds specific thresholds. Tailor your feedback requests to different tiers of clients.
🔄
Keep customer records updated across platforms
Update contact details and company information in Retently whenever a contact is modified in Holded. Maintain synchronized customer profiles everywhere.
🔍
Search and update existing contacts without duplicates
Search for existing contacts by email in Holded before creating new records, ensuring your database remains clean and free of duplicate entries.
Track invoice payments and survey completions
Mark invoices as paid in Holded and tag survey responses in Retently to close the loop on completed transactions and feedback.
💬
Extend feedback workflows to Slack notifications
Connect Holded, Retently, and Slack to post survey responses and low score alerts directly into your team communication channels.
And much more...

Who is Holded + Retently integration for?

Connecting Holded and Retently helps finance, customer success, and operations teams automate customer surveys, streamline invoicing feedback, and track satisfaction without manual data entry.

Finance teams
Finance teams
Customer success managers
Customer success managers
Accountants
Accountants
Operations directors
Operations directors
Sales representatives
Sales representatives
Business owners
Business owners
📊
Finance teams
You are generating invoices and recording payments in Holded, but your customer feedback collection happens entirely separately, so you never know which paying accounts are satisfied — with this integration, every new invoice triggers a Retently survey so your feedback loops stay connected to actual revenue.
🎯
Customer success managers
You are onboarding clients and managing accounts in Holded, but you find out about client dissatisfaction far too late, so accounts quietly churn — automating both apps means every customer receives a timely Retently survey right after billing, letting you catch issues before they escalate.
📁
Accountants
You are processing sales invoices and managing client ledgers in Holded, but client satisfaction scores live in another tool, so you struggle to correlate financial health with customer sentiment — integrating these apps means satisfaction metrics and billing data align in your workflow.
⚙️
Operations directors
You are handling high volumes of purchases and customer records in Holded, but manual survey scheduling cannot keep pace with transaction growth, so feedback collection stalls — this integration means survey triggers run automatically in the background without manual effort.
💼
Sales representatives
You are closing deals and issuing quotes in Holded, but you depend entirely on manual handoffs to find out how new clients feel about their purchase, so follow-ups fall through the cracks — connecting these apps means every buyer gets surveyed immediately after invoicing.
🏢
Business owners
You are managing company operations and tracking sales invoices in Holded, but you keep finding gaps in your customer experience history, so strategic decisions are based on guesswork — automating both apps means every transaction connects directly to verified survey responses.
Our team

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Why choose Integrately to automate Holded + Retently

Build and manage your Holded + Retently automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Holded + Retently with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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3
Automation is ready
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Frequently Asked Questions

How do I connect Holded to Retently?
Frequently Asked Questions
You can connect Holded to Retently instantly using ready-made flows or Integrately AI. Set up your triggers and actions across Holded, Retently, and 1,500+ other apps with 1-click setup.
Can I automatically send satisfaction surveys when a new invoice is created in Holded?
Frequently Asked Questions
Can I connect Holded, Retently, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Holded and Retently?
Frequently Asked Questions
How does Holded handle customer contact records during integration?
Frequently Asked Questions
How are Retently survey responses tracked and managed?
Frequently Asked Questions
Can I set up this automation without writing code?
Frequently Asked Questions
Is the Holded and Retently integration free?
Frequently Asked Questions
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You Can Also Connect Holded or Retently With 1500+ Other Apps

Holded
Popular Holded Integrations
Connect Holded to CRMs, payment gateways, and banking tools to manage your entire business in one place.
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Retently
Popular Retently Integrations
Sync Retently with customer support, marketing, and team collaboration apps to turn feedback into action.
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Retently Integrations arrow right
No popular apps found