Teamwork Desk + Hive Integration

Integrate Hive to Teamwork Desk in one click, or tell Integrately AI how you want each ticket handled. Log issues, create support tickets, notify your team, and manage follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
  • Hive
    Action is created in Hive
  • Hive
    Action is updated in Hive
Arrow Right
2.
  • Teamwork Desk
    Update customer in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk
  • Teamwork Desk
    Create ticket in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Hive
    Create action in workspace in Hive
  • Hive
    Create action in project in Hive
  • Hive
    Send message in Hive
  • Hive
    Create project in Hive
  • Hive
    Add comment to action in Hive

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Ready Workflows Ready Workflows for Hive + Teamwork Desk Integration

Create tickets for new actions, update customer records, log notes, alert your team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
Teamwork Desk + Hive Integration

Send Hive message for new Teamwork Desk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Teamwork Desk - Hive integration. Whenever a new ticket is created in Teamwork Desk, you will immediately receive a message in Hive notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Hive messages for new Teamwork Desk tickets today - your customers will appreciate it!
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Connect more apps to your Hive + Teamwork Desk flow

Connect supporting tools to route support tickets, notify stakeholders, and update project records across your entire tech stack. Pick a combination and activate it in one click.

Teamwork Desk
Hive
+
SlackSlack (8)
+
Jira Software CloudJira Software Cloud (8)
+
ZendeskZendesk (8)
+
HubSpotHubSpot (8)
+
GmailGmail (8)
+
Google DriveGoogle Drive (8)
H
T
S
Create a Teamwork Desk ticket from every new Hive action, and notify your team instantly on Slack.
New Hive actions automatically generate a support ticket in Teamwork Desk while alerting your team on Slack, keeping operations and support aligned without manual entry.
T
H
S
When a customer sends a reply in Teamwork Desk, create a Hive action and notify your support channel in Slack.
Customer replies in Teamwork Desk instantly spawn follow-up actions in Hive and notify your Slack channel so your team can act without delay.
T
H
S
When a Teamwork Desk ticket is assigned, update the matching Hive action and post the update in Slack.
Ticket assignments in Teamwork Desk automatically update project actions in Hive and notify your team on Slack for seamless coordination.
H
T
S
Create a Teamwork Desk ticket for every new Hive project, and announce the launch in Slack.
New Hive projects automatically initialize customer tracking tickets in Teamwork Desk and broadcast the kickoff in Slack.
T
H
S
If a Teamwork Desk ticket is unassigned, update the Hive action and alert your support channel in Slack.
Unassigned support tickets update corresponding Hive actions and alert your Slack channel so supervisors can reassign them immediately.
T
H
S
When a Teamwork Desk thread is updated, add a comment in Hive and post the summary in Slack.
Thread updates in Teamwork Desk automatically log comments in Hive and post summaries to your team Slack channel.
T
H
S
Use Claude to summarise customer replies in Teamwork Desk, create a Hive action, and notify Slack.
Claude summarises incoming Teamwork Desk customer replies, creates a structured Hive action, and notifies your team on Slack.
H
T
S
Create a Teamwork Desk ticket from a Hive action, update customer records, and announce it in Slack.
Hive actions generate Teamwork Desk tickets, update customer profiles, and announce the workflow completion in Slack.

Supported triggers and actions for Teamwork Desk and Hive

Mix and match to build the exact automation you need

Teamwork Desk
Teamwork Desk Triggers & Actions
Instant
Ticket is created in Teamwork Desk
Triggers the automation when a new ticket is created
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Instant
Ticket is assigned in Teamwork Desk
Triggers the automation when a ticket is assigned to a team member
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Instant
Thread is updated in Teamwork Desk
Triggers the automation when any thread is updated
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Instant
Customer sends a reply in Teamwork Desk
Triggers the automation when a customer sends a reply
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Instant
Ticket is unassigned in Teamwork Desk
Triggers the automation when a ticket is unassigned
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Instant
Agent sends a reply in Teamwork Desk
Triggers the automation when a ticket is replied to by any agent
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Instant
Ticket note is created in Teamwork Desk
Triggers the automation when a new note is added to any ticket
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Instant
Customer is created in Teamwork Desk
Triggers the automation when a new customer is created
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Update customer in Teamwork Desk
Updates a customer's information
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Add reply to a ticket in Teamwork Desk
Sends reply to a ticket
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Remove ticket in Teamwork Desk
Deletes a ticket
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Create ticket in Teamwork Desk
Generates a new ticket
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Create customer in Teamwork Desk
Adds a new customer to the database
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Search Ticket in Teamwork Desk
Searches for a ticket
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Search customer in Teamwork Desk
Locates and retrieves customer information
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Hive
Hive Triggers & Actions
Action is created in Hive
Triggers the automation when a new action is created
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Action is updated in Hive
Triggers the automation when action is updated
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Create action in workspace in Hive
Creates a new action within the workspace
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Create action in project in Hive
Creates a new action for a particular project
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Send message in Hive
Sends a new message
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Create project in Hive
Creates a new project
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Add comment to action in Hive
Adds a comment to a action in the workflow
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What can you automate with Hive + Teamwork Desk?

Streamline your support and project workflows by automatically turning team actions into customer tickets, syncing replies, and managing updates across both platforms.

What you can automate?
🚀
Turn every Hive action into a Teamwork Desk support ticket
Whenever a new action is created in Hive, automatically generate a support ticket in Teamwork Desk. Your support team receives requests instantly without manual copy-pasting.
📝
Capture every submitted field and ticket detail
Map all available attributes from Hive actions straight into Teamwork Desk fields. Ensure your support agents have complete context on every incoming customer request.
🔔
Alert your support team the moment tickets arrive
Notify assigned agents instantly when new tickets are created or updated across Hive and Teamwork Desk. Response times drop and accountability improves across departments.
🔀
Route tasks conditionally based on submitted parameters
Send high-priority issues to specialized Hive projects while routine inquiries populate standard Teamwork Desk queues. Tailor automation rules to match your exact business logic.
🔄
Keep project actions and support tickets fully synchronised
When ticket notes or thread updates occur in Teamwork Desk, automatically reflect those changes in linked Hive actions. Keep your entire team looking at the exact same status.
🔍
Search and update records to prevent duplicate entries
Check existing customer and ticket records before creating new ones in Teamwork Desk. Eliminate duplicate entries and maintain a clean, organized database.
🏷️
Manage status changes and ticket resolutions smoothly
When tickets are reassigned, unassigned, or resolved in Teamwork Desk, automatically trigger corresponding updates in Hive actions. Track project lifecycles effortlessly.
🌐
Extend your workflow to Slack or other productivity apps
Connect Hive and Teamwork Desk with Slack to broadcast real-time alerts. Build multi-app pipelines that keep every stakeholder informed across platforms.
And much more...

Who is Hive + Teamwork Desk integration for?

Project managers, support leads, and operations teams who need to synchronize task management and customer support workflows without manual data entry.

Support Operations Managers
Support Operations Managers
Customer Success Leads
Customer Success Leads
Account Managers
Account Managers
Helpdesk Team Leads
Helpdesk Team Leads
Implementation Specialists
Implementation Specialists
Operations Directors
Operations Directors
📈
Support Operations Managers
You're tracking project deliverables in Hive, but your support metrics in Teamwork Desk only update when someone manually checks both tools, so the ticket resolution counts you report are always outdated — with this integration, every new action automatically drives your support records and keeps your metrics accurate.
Customer Success Leads
You manage client tasks in Hive, but critical customer issues in Teamwork Desk sit unnoticed until clients complain, so your team reacts too late — automating both apps means every new ticket instantly creates a tracked action in Hive so nothing slips through.
📋
Account Managers
You coordinate team projects in Hive, but clients ask for updates on their Teamwork Desk tickets that you have to look up manually, so progress reports are slow — this integration means every support ticket syncs with your project actions to give clients transparent visibility.
🔄
Helpdesk Team Leads
You handle massive volumes of incoming queries in Teamwork Desk and try to log tasks in Hive by hand, so agents spend hours on admin instead of solving tickets — automating both apps means every customer reply automatically updates your workflow without manual entry.
🤝
Implementation Specialists
You wait for customer requests to move from Teamwork Desk before you can spin up Hive projects, so onboarding delays frustrate new users — connecting these apps means every new customer creation immediately triggers project actions so your team starts right away.
🗂️
Operations Directors
You audit customer interactions across Hive and Teamwork Desk, but manual logging leaves messy gaps in your project timelines, so audits take days — this integration means every ticket note and action update builds a clean, unbroken history automatically.
Our team

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Why choose Integrately to automate Teamwork Desk + Hive

Build and manage your Teamwork Desk + Hive automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Teamwork Desk + Hive with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
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Frequently Asked Questions

How do I connect Hive to Teamwork Desk?
Frequently Asked Questions
You can connect Hive to Teamwork Desk in one click using pre-built templates or ask Integrately AI to build your workflow. It links your project actions and support tickets instantly alongside Slack, Gmail, and 1,500+ other apps.
Can I automatically create Teamwork Desk tickets from Hive actions?
Frequently Asked Questions
Can I connect Hive, Teamwork Desk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Hive and Teamwork Desk?
Frequently Asked Questions
How does Hive handle action updates in this integration?
Frequently Asked Questions
Can I manage customer replies and ticket assignments in Teamwork Desk?
Frequently Asked Questions
Do I need coding skills to automate Hive and Teamwork Desk?
Frequently Asked Questions
Is the Hive and Teamwork Desk integration free?
Frequently Asked Questions
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You Can Also Connect Hive or Teamwork Desk With 1500+ Other Apps

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Teamwork Desk
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Sync Teamwork Desk with customer service, CRM, and communication platforms to elevate support delivery.