Monday.com + Helpwise Integration

Integrate Helpwise to Monday.com in one click, or tell Integrately AI how you want each conversation handled. Track support requests, update your boards, alert your team, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Monday.com
    Sub-item is created in Monday.com Instant
  • Monday.com
    Item is created in board in Monday.com Instant
  • Monday.com
    Specific column value is changed on board in Monday.com Instant
  • Monday.com
    Column value is changed on board in Monday.com Instant
  • Monday.com
    Item is moved to specific group in Monday.com Instant
  • Monday.com
    Update is created in Board in Monday.com Instant
  • Monday.com
    Sub-item column value is changed on board in Monday.com Instant
  • Monday.com
    Item is moved to any group in Monday.com Instant
  • Monday.com
    Item is deleted in board in Monday.com Instant
  • Monday.com
    Item name is changed in Monday.com Instant
  • Monday.com
    Column is created for item in Monday.com Instant
  • Monday.com
    Item is archived in board in Monday.com Instant
  • Monday.com
    Item is restored in board in Monday.com Instant
  • Monday.com
    Sub-item name is changed in Monday.com Instant
  • Monday.com
    Comment is added to subitem in Monday.com Instant
  • Monday.com
    Sub-item is moved in Monday.com Instant
  • Monday.com
    Sub-item is archived in Monday.com Instant
  • Monday.com
    Sub-item is deleted in Monday.com Instant
  • Monday.com
    Update is created in Monday.com
  • Monday.com
    Board is created in Monday.com
  • Monday.com
    User joins in Monday.com
  • Helpwise
    Tag is applied in conversation in Helpwise Instant
  • Helpwise
    Conversation is created in Helpwise Instant
  • Helpwise
    Conversation is assigned in Helpwise Instant
  • Helpwise
    Note is added in conversation in Helpwise Instant
  • Helpwise
    Conversation is re-opened in Helpwise Instant
  • Helpwise
    Conversation is closed in Helpwise Instant
  • Helpwise
    Conversation is deleted in Helpwise Instant
  • Helpwise
    Reply from customer in Helpwise Instant
  • Helpwise
    Reply from agent in Helpwise Instant
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2.
  • Monday.com
    Create item in Monday.com
  • Monday.com
    Get subitem by id in Monday.com
  • Monday.com
    Search multiple items in Monday.com
  • Monday.com
    Update group in Monday.com
  • Monday.com
    Move item to board in Monday.com
  • Monday.com
    Move item to group in Monday.com
  • Monday.com
    Search item in Monday.com
  • Monday.com
    Update item in Monday.com
  • Monday.com
    Get item details by id in Monday.com
  • Monday.com
    Create subitem in Monday.com
  • Monday.com
    Archive item in Monday.com
  • Monday.com
    Delete item in Monday.com
  • Monday.com
    Create update in Monday.com
  • Monday.com
    Create column in Monday.com
  • Monday.com
    Upload file to specific item in Monday.com
  • Monday.com
    Create board in Monday.com
  • Monday.com
    Archive board in Monday.com
  • Monday.com
    Create group in Monday.com
  • Monday.com
    Duplicate group in Monday.com
  • Monday.com
    Delete group in Monday.com
  • Monday.com
    Archive group in Monday.com
  • Monday.com
    Add user to board in Monday.com
  • Monday.com
    Add user to workspace in Monday.com
  • Monday.com
    Create tag in Monday.com
  • Monday.com
    Create workspace in Monday.com
  • Monday.com
    Add team to workspace in Monday.com
  • Monday.com
    Add team to board in Monday.com
  • Monday.com
    Search subitem in Monday.com
  • Monday.com
    Update subitem in Monday.com
  • Helpwise
    Send email in Helpwise
  • Helpwise
    Send WhatsApp message in Helpwise
  • Helpwise
    Add comment in Helpwise
  • Helpwise
    Search thread in Helpwise
  • Helpwise
    Search thread by ID in Helpwise
  • Helpwise
    Send SMS in Helpwise
  • Helpwise
    Search contacts in Helpwise

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Ready Workflows Ready Workflows for Helpwise + Monday.com Integration

Capture conversations, organise tickets, keep boards updated, alert your team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
Monday.com + Helpwise Integration

Send Helpwise email for new Monday.com item

In today's fast-paced business world, it's important to be able to communicate quickly and efficiently. That's why Integrately offers this automation to send email for new Monday.com items.

With this integration, you can automatically send email through Helpwise to the relevant parties whenever a new item is created in your Monday.com system. This way, you can be sure that everyone is always on the same page and that no important information falls through the cracks.

So if you're looking for a better way to stay organized and keep your team informed, give this Monday.com - Helpwise integration a try.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Helpwise + Monday.com flow

Bring in customer data, notify your team on messaging apps, and keep records updated across your stack after each core action finishes. Pick a combination and activate it in one click.

Monday.com
Helpwise
+
SlackSlack (8)
+
GmailGmail (8)
+
HubSpotHubSpot (8)
+
ZendeskZendesk (8)
+
StripeStripe (8)
+
Google DriveGoogle Drive (8)
H
M
S
When a conversation is created in Helpwise, create an item in Monday.com and send a channel message in Slack
New Helpwise conversations appear as Monday.com items instantly while your Slack channel gets notified, eliminating manual copy-pasting.
H
M
S
When a note is added in conversation in Helpwise, create an update in Monday.com and send a channel message in Slack
Internal notes added to Helpwise conversations instantly update your Monday.com items and alert your Slack team.
H
M
S
When a conversation is assigned in Helpwise, move item to group in Monday.com and post an alert in Slack
Assigned Helpwise conversations automatically move your Monday.com items to the right group while notifying your team in Slack.
H
M
S
When a conversation is closed in Helpwise, update item in Monday.com and notify your support channel in Slack
Closed Helpwise conversations update your Monday.com boards automatically and notify your Slack channel.
H
M
S
If a reply from customer in Helpwise contains urgent, create an item in Monday.com and alert your team in Slack
Urgent customer replies in Helpwise automatically trigger high-priority Monday.com items and immediate Slack alerts.
M
H
S
When an item is created in board in Monday.com, send email in Helpwise and notify your team on Slack
New Monday.com board items trigger automated emails from Helpwise and post updates to your Slack channel.
H
M
S
Use Claude to summarise every new conversation in Helpwise, create an item in Monday.com, and post the brief in Slack
AI summarises Helpwise conversations before creating Monday.com items and briefing your team in Slack.
H
M
H
S
Turn every new conversation in Helpwise into a Monday.com item, create a HubSpot contact, and announce it in Slack
New Helpwise conversations populate Monday.com boards, create HubSpot contacts, and notify your Slack team.

Supported triggers and actions for Monday.com and Helpwise

Mix and match to build the exact automation you need

Monday.com
Monday.com Triggers & Actions
Instant
Sub-item is created in Monday.com
Triggers the automation when a subitem is created
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Instant
Item is created in board in Monday.com
Triggers the automation when a new item is created from a particular board
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Instant
Specific column value is changed on board in Monday.com
Triggers the automation when a column value is changed on a board
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Instant
Column value is changed on board in Monday.com
Triggers the automation when a column value on a particular board is updated
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Instant
Item is moved to specific group in Monday.com
Triggers the automation when an item is moved to a group
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Instant
Update is created in Board in Monday.com
Triggers the automation when an update is created on a board
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Instant
Sub-item column value is changed on board in Monday.com
Triggers the automation when a sub-item column value is changed on a board
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Instant
Item is moved to any group in Monday.com
Triggers the automation when an item is moved to a different group
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Instant
Item is deleted in board in Monday.com
Triggers the automation when a new item is created from a particular board
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Instant
Item name is changed in Monday.com
Triggers the automation when the name of any item is updated
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Instant
Column is created for item in Monday.com
Triggers the automation when a new field is added to a item
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Instant
Item is archived in board in Monday.com
Triggers the automation when an item is archived in a board
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Instant
Item is restored in board in Monday.com
Triggers the automation when an item is restored within a board
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Instant
Sub-item name is changed in Monday.com
Triggers the automation when a subitem name is modified
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Instant
Comment is added to subitem in Monday.com
Triggers the automation when a comment is added to a subitem
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Instant
Sub-item is moved in Monday.com
Triggers the automation when a subitem is moved to a different location
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Instant
Sub-item is archived in Monday.com
Triggers the automation when a subitem is archived
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Instant
Sub-item is deleted in Monday.com
Triggers the automation when a subitem is deleted
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Update is created in Monday.com
Triggers the automation when an update is created
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Board is created in Monday.com
Triggers the automation when a new board is created
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User joins in Monday.com
Triggers the automation when a new user joins the platform
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Create item in Monday.com
Generates a new item
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Get subitem by id in Monday.com
Try it →
Search multiple items in Monday.com
Locates and retrieves items information
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Update group in Monday.com
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Move item to board in Monday.com
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Move item to group in Monday.com
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Search item in Monday.com
Locates and retrieves particular item information
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Update item in Monday.com
Updates an item with new information
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Get item details by id in Monday.com
Retrieves detailed information of a item using its id
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Create subitem in Monday.com
Creates a new subitem
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Archive item in Monday.com
Store an item for future reference
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Delete item in Monday.com
Removes the selected item
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Create update in Monday.com
Creates a new update
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Create column in Monday.com
Adds a new column to a dataset or spreadsheet
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Upload file to specific item in Monday.com
Uploads a file to a item within a system
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Create board in Monday.com
Generates a new board
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Archive board in Monday.com
Archive board to store historical data
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Create group in Monday.com
Creates a new group based on particular criteria
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Duplicate group in Monday.com
Creates a copy of an existing group
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Delete group in Monday.com
Removes a particular group from the system
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Archive group in Monday.com
Archives a particular group for future reference
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Add user to board in Monday.com
Adds a user to a board
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Add user to workspace in Monday.com
Adds a user to the particular workspace
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Create tag in Monday.com
Generates a new tag
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Create workspace in Monday.com
Creates a new workspace
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Add team to workspace in Monday.com
Invites team members to collaborate in the particular workspace
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Add team to board in Monday.com
Adds a team to the board
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Search subitem in Monday.com
Automatically searches for a specific subitem
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Update subitem in Monday.com
Automatically updates an existing subitem
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Helpwise
Helpwise Triggers & Actions
Instant
Tag is applied in conversation in Helpwise
Triggers the automation when a tag is added
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Instant
Conversation is created in Helpwise
Triggers the automation when a new conversation is created
Try it →
Instant
Conversation is assigned in Helpwise
Triggers the automation when someone is assigned to a conversation
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Instant
Note is added in conversation in Helpwise
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is re-opened in Helpwise
Triggers the automation when a closed conversation is re-opened
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Instant
Conversation is closed in Helpwise
Triggers the automation when any conversation is marked as completed
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Instant
Conversation is deleted in Helpwise
Triggers the automation when any conversation is removed from the system
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Instant
Reply from customer in Helpwise
Triggers the automation when a customer replies
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Instant
Reply from agent in Helpwise
Triggers the automation when an agent replies
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Send email in Helpwise
Sends an email to a recipient
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Send WhatsApp message in Helpwise
Sends a message via whatsapp
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Add comment in Helpwise
Adds a comment to a record
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Search thread in Helpwise
Searches for a thread
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Search thread by ID in Helpwise
Searches for a thread by id
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Send SMS in Helpwise
Sends a text message to particular recipients
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Search contacts in Helpwise
Finds and retrieves contact information
Try it →

What can you automate with Helpwise + Monday.com?

Streamline your customer support and project tracking workflows with ready-made automation capabilities.

What you can automate?
🔄
Sync every new conversation into your project board
Create a Monday.com item automatically the moment a conversation is created in Helpwise. Eliminate manual data entry and keep your team aligned.
📋
Capture all submitted conversation details
Map customer names, email addresses, and support categories into separate Monday.com columns. Your board becomes a comprehensive tracking database.
🔔
Alert the right assignee instantly
Notify your support staff the moment a conversation is assigned in Helpwise or a Monday.com item is updated, ensuring fast response times.
🔀
Route inquiries based on submitted keywords
Send urgent tickets or billing requests to specific Monday.com groups using conditional logic based on customer message contents.
🔄
Keep project boards updated as tickets change
Automatically update Monday.com item statuses when Helpwise conversations are re-opened, assigned, or closed by your support team.
🔍
Search and update existing records
Prevent duplicate entries by searching existing threads and updating Monday.com items instead of creating redundant records.
⏱️
Handle later status changes and resolutions
Trigger automated board updates and notification emails when customer conversations reach resolution or require follow-up.
🔌
Extend your workflow to team messaging apps
Connect your Helpwise and Monday.com flow with Slack to broadcast instant team updates the moment support items are created.
And much more...

Who is Helpwise + Monday.com integration for?

Teams managing customer conversations in Helpwise and tracking projects in Monday.com rely on automated workflows to eliminate manual data entry and keep operations synchronised.

Support Operations Managers
Support Operations Managers
Customer Success Leads
Customer Success Leads
Client Services Directors
Client Services Directors
High-Volume Support Teams
High-Volume Support Teams
Technical Escalation Engineers
Technical Escalation Engineers
Quality Assurance Auditors
Quality Assurance Auditors
📈
Support Operations Managers
You're reviewing support throughput and resolution metrics, but your Monday.com board only updates when agents manually log closed tickets, so your efficiency reports are always hours behind — with this integration, every new conversation populates your board instantly and your metrics stay current.
Customer Success Leads
You need to act fast on critical customer escalation requests, but you find out about urgent inquiries too late because support threads and project boards live in silos — with this integration, every urgent ticket creates a priority Monday.com item immediately and your team responds without delay.
🤝
Client Services Directors
You answer to key accounts who expect real-time visibility into their reported issues, but pulling status updates by hand takes hours every week — with this integration, every Helpwise conversation maps straight to Monday.com items and your client reporting is always accurate.
📊
High-Volume Support Teams
The incoming conversation volume is too high for anyone to keep up with manual board entries, leading to missed follow-ups and unassigned requests — with this integration, every customer message is logged and assigned automatically so nothing gets lost.
🔄
Technical Escalation Engineers
You own the engineering follow-up step and depend on support agents to hand over technical details manually, causing frequent communication gaps — with this integration, conversation data flows directly into your engineering board the moment a ticket is created.
🗂️
Quality Assurance Auditors
You need a reliable history of all customer interactions and project tracking, but manual logging keeps leaving audit gaps in your records — with this integration, every interaction and status change is captured automatically to maintain a complete history.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Monday.com + Helpwise

Build and manage your Monday.com + Helpwise automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Monday.com + Helpwise with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Helpwise to Monday.com?
Frequently Asked Questions
You can connect Helpwise to Monday.com in 1 click using ready templates or ask Integrately AI to build your custom workflow. It also works seamlessly with Slack, Gmail, HubSpot, Zendesk, Stripe, and Google Drive.
Can I automatically create a Monday.com item from a new Helpwise conversation?
Frequently Asked Questions
Can I connect Helpwise, Monday.com, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Helpwise and Monday.com?
Frequently Asked Questions
How does Helpwise handle conversation triggers in automations?
Frequently Asked Questions
How do Monday.com board items update from Helpwise events?
Frequently Asked Questions
Do I need coding skills to automate Helpwise and Monday.com?
Frequently Asked Questions
Is the Helpwise and Monday.com integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Helpwise or Monday.com With 1500+ Other Apps

Helpwise
Popular Helpwise Integrations
Connect Helpwise with customer support, email marketing, and helpdesk tools to manage all your shared inbox communications effortlessly.
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Monday.com
Popular Monday.com Integrations
Sync Monday.com with project management, CRM, and spreadsheet tools to keep your team collaboration running smoothly.