Heights Platform + tawk.to Integration

You're reviewing student progression and support volume across your platforms, but your reports only update when someone manually exports ticket transcripts, so the metrics you're optimising against are always a few hours behind — with this integration, every support interaction links to student records instantly and your data stays current.

You're managing student inquiries in tawk.to while handling enrolments in Heights Platform, but you only discover new course bottlenecks after students complain, so support tickets pile up before you can react — with this integration, every new support chat instantly triggers student enrollment actions and your team responds immediately.

You're reporting student onboarding status to stakeholders, but ticket details live separately from course accounts until someone compiles them by hand, so status updates are constantly delayed — with this integration, every tawk.to ticket syncs straight into student records and progress is always transparent.

You're handling hundreds of live chat queries and student signups daily, but manual data entry between your chat tool and course platform causes endless bottlenecks, so inquiries slip through the cracks — with this integration, every tawk.to conversation automatically provisions student access and your workload drops.

You're waiting for support staff to manually forward student details before you can grant course roles in Heights Platform, so new learners experience frustrating delays in access — with this integration, every tawk.to ticket automatically drives course enrolment and your handover happens instantly.

You're tracking student support history and course access logs, but scattered records between live chats and course software leave missing pieces in your audit trail, so troubleshooting student issues takes too long — with this integration, every tawk.to ticket and student record stays unified and complete.