Groove + Trengo Integration

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Create Your Own Groove & Trengo Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant
New inbound message is added in Trengo Instant
New outbound message is added in Trengo Instant
New internal note is added in Trengo Instant
Phone call is missed in Trengo Instant
Phone call is ended in Trengo Instant
Phone call is started in Trengo Instant
Ticket is assigned in Trengo Instant
Ticket is closed in Trengo Instant
Ticket is reopened in Trengo Instant
Ticket marked as spam in Trengo Instant
Ticket unmarked as spam in Trengo Instant
Ticket label is added in Trengo Instant

Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove
Send a message in Trengo
Send a WhatsApp message template in Trengo
Send message to ticket in Trengo
Send media message to ticket in Trengo
Create a ticket in Trengo
Reopen a ticket in Trengo
Attach a label in Trengo
Assign a ticket in Trengo
Close ticket in Trengo
Mark ticket as spam in Trengo
Unmark ticket as spam in Trengo
Mark a ticket as favorite in Trengo
Unmark a ticket as favorite in Trengo
Create a user in Trengo
Log a phone call in Trengo
Create contact in Trengo
Search contact in Trengo
Get contact by ID in Trengo
Update contact in Trengo
Delete contact in Trengo

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You Can Also Connect Groove or Trengo With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

Trengo is a powerful all-in-one customer communication platform that helps you build strong customer relationships. You can easily collaborate, automate, and scale support, marketing, and sales with Trengo.

See Trengo Integrations