SimplyBook.me + Groove Integration
Integrate Groove to SimplyBook.me in one click, or tell Integrately AI how you want each booking handled. Create tickets, search customers, update states, and alert your support team automatically.
Free forever.Use premium features free for 14 days.1.
Booking is created in SimplyBook.me- Booking is canceled in SimplyBook.me
- Client is created in SimplyBook.me
- Invoice is created in SimplyBook.me
Agent is created in Groove- Agent has replied in Groove Instant
- Agent is invited in Groove Instant
- Agent is archived in Groove Instant
- Ticket is closed in Groove Instant
- Ticket is started in Groove Instant
- Ticket is opened in Groove Instant
- Ticket is assigned in Groove Instant
- Ticket is moved in Groove Instant
- Ticket priority is changed in Groove Instant
- Ticket is tagged in Groove Instant
- Ticket is deleted in Groove Instant
- Ticket is state changed in Groove Instant
- Customer is added in Groove Instant
- Customer is replied in Groove Instant
- Note is added in Groove Instant
2.
- Create client in SimplyBook.me
- Get clients custom fields values in SimplyBook.me
- Get booking by ID in SimplyBook.me
- Create ticket in Groove
- Search ticket assignee in Groove
- Search state of ticket in Groove
- Update ticket state in Groove
- Update ticket assignee in Groove
- Update ticket assigned group in Groove
- Add tag to a ticket in Groove
- Replace all tags to a ticket in Groove
- Search customer by email in Groove
- Create group in Groove
- Search agent by email in Groove
Trusted by experts at...
Ready Workflows for SimplyBook.me + Groove Integration
Manage bookings, create support tickets, sync customer details, update states, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Groove + SimplyBook.me flow
Send booking data to messaging tools, calendars, and spreadsheets the moment support requests open. Pick a combination and activate it in one click.
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Google Calendar (3)
Google Calendar (3) +
Mailchimp (3)
Mailchimp (3) +
Stripe (3)
Stripe (3) +
Slack (3)
Slack (3) +
Zoom (3)
Zoom (3) +
Google Sheets (3)
Google Sheets (3) S
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Create a Google Calendar event for every new SimplyBook.me booking, and create a ticket in Groove
Every SimplyBook.me booking schedules a Google Calendar event and opens a Groove ticket instantly, keeping scheduling and support aligned.
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When a Groove ticket is opened, check SimplyBook.me booking details and update the Google Calendar event
Support interactions update Google Calendar events and pull SimplyBook.me booking details automatically, keeping schedules accurate.
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When a SimplyBook.me booking is canceled, update the Groove ticket state and remove the Google Calendar event
Canceled SimplyBook.me bookings update Groove ticket states and clear Google Calendar events automatically, preventing wasted outreach.
Supported triggers and actions for SimplyBook.me and Groove
Mix and match to build the exact automation you need
SimplyBook.me Triggers & Actions
Invoice is created in SimplyBook.me
Triggers the automation when any invoice is added or modified
Try it → Groove Triggers & Actions
Instant
Ticket is started in Groove
Triggers the automation when a ticket is marked as started
Try it → Instant
Ticket is assigned in Groove
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Ticket priority is changed in Groove
Triggers the automation when the priority of a ticket is updated
Try it → Instant
Ticket is state changed in Groove
Triggers the automation when the state of a ticket changes
Try it → Instant
Customer is replied in Groove
Triggers the automation when a customer receives a reply
Try it → What can you automate with Groove + SimplyBook.me?
Streamline customer support and appointment scheduling by connecting Groove and SimplyBook.me workflows.
🎫
Create support tickets from new bookings
Automatically open a Groove support ticket the moment a client books an appointment in SimplyBook.me, eliminating manual ticket creation.
📋
Capture every submitted client custom field
Map detailed SimplyBook.me custom fields and booking answers directly into Groove customer notes and ticket properties for complete context.
🔔
Alert support teams on new bookings
Notify your team channels in Slack instantly whenever a new booking is created or canceled in SimplyBook.me.
🔀
Route tickets based on booking details
Assign Groove tickets to specific support groups or agents depending on the service tier selected during SimplyBook.me booking.
🔄
Keep ticket states updated in real time
Automatically update Groove ticket states when client invoices are created or booking appointments are modified in SimplyBook.me.
🔍
Search and link existing customers
Search Groove customers by email before creating new records, preventing duplicate profiles across your helpdesk and booking systems.
❌
Handle appointment cancellations instantly
Close tickets or update ticket priorities in Groove automatically whenever a client cancels a booking in SimplyBook.me.
⚡
Extend workflows to spreadsheets and calendars
Log booking data in Google Sheets or schedule Google Calendar events automatically as part of your Groove and SimplyBook.me automation flow.
And much more...
Who is Groove + SimplyBook.me integration for?
Operations managers, support leads, and client coordinators streamline booking management and customer support tracking without manual data entry.
Operations directors
Support team leads
Client success managers
High-volume coordinators
Support agents
Quality assurance auditors
📈
Operations directors
You rely on booking metrics and support volumes for executive reporting, but manual record updates leave your dashboards hours behind real activity — automating both apps means every new booking and ticket syncs instantly so your reporting is always accurate.
⚡
Support team leads
You need to assign agents the moment client appointments are confirmed, but waiting for manual handoffs means inquiries sit unanswered for hours — with this integration, every new booking creates a ticket instantly so your team can act without delay.
🤝
Client success managers
You answer to external stakeholders who expect immediate confirmation of scheduled consultations and support follow-ups, but scattered records cause missed updates — connecting these apps means client milestones flow automatically into your tracking workflow.
📊
High-volume coordinators
You handle hundreds of daily appointments and customer requests, and manual copy-pasting between booking tools and helpdesks causes severe bottlenecks — this integration means high transaction volumes process smoothly without manual data entry.
🎯
Support agents
You depend on upstream booking details to resolve customer queries quickly, but missing client data forces you to hunt across separate apps — automating both apps means complete booking records arrive in your helpdesk right when tickets open.
📋
Quality assurance auditors
You need an unbroken audit trail connecting client bookings to support ticket resolutions, but manual logging creates frustrating gaps in your history — connecting these apps means every interaction and booking is accurately recorded from start to finish.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate SimplyBook.me + Groove
Build and manage your SimplyBook.me + Groove automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect SimplyBook.me + Groove with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect SimplyBook.me + Groove Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Groove to SimplyBook.me?
You can connect Groove to SimplyBook.me in 1 click using ready-made workflows on Integrately, or use Integrately AI to build custom sequences linking Google Calendar, Slack, and 1,500+ other apps.
Can I automatically create Groove tickets when a SimplyBook.me booking is created?
Can I connect Groove, SimplyBook.me, and Slack?
What is a good Zapier alternative for Groove and SimplyBook.me?
How does Groove handle ticket and customer data in these automations?
How does SimplyBook.me manage client and booking details during automation?
Can I set up this integration without writing code?
Is the Groove and SimplyBook.me integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
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