Groove + OneDrive Integration

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Create Your Own Groove & OneDrive Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant
File is created in OneDrive
Folder is created in OneDrive

Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove
Search folder by name in OneDrive
Convert file to PDF in OneDrive
Upload File in OneDrive
Create text file in OneDrive
Search file by name in OneDrive
Create Folder in OneDrive

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You Can Also Connect Groove or OneDrive With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

OneDrive is part of Office 365. It's a place to store your files so you can access them from any device - your phone, tablet or PC. You can also use it to collaborate with others and share ideas.

See OneDrive Integrations