Groove + Mautic Integration

Integrate Groove to Mautic in one click, or tell Integrately AI how you want each contact handled. Sync customer details, add contacts to Mautic segments, trigger personalized marketing campaigns, and keep your marketing data current automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Groove
    Agent is created in Groove
  • Groove
    Agent has replied in Groove Instant
  • Groove
    Agent is invited in Groove Instant
  • Groove
    Agent is archived in Groove Instant
  • Groove
    Ticket is closed in Groove Instant
  • Groove
    Ticket is started in Groove Instant
  • Groove
    Ticket is opened in Groove Instant
  • Groove
    Ticket is assigned in Groove Instant
  • Groove
    Ticket is moved in Groove Instant
  • Groove
    Ticket priority is changed in Groove Instant
  • Groove
    Ticket is tagged in Groove Instant
  • Groove
    Ticket is deleted in Groove Instant
  • Groove
    Ticket is state changed in Groove Instant
  • Groove
    Customer is added in Groove Instant
  • Groove
    Customer is replied in Groove Instant
  • Groove
    Note is added in Groove Instant
  • Mautic
    Contact is created in Mautic Instant
  • Mautic
    Contact is updated in Mautic Instant
  • Mautic
    Contact points is changed in Mautic Instant
  • Mautic
    Form is submitted in Mautic Instant
  • Mautic
    Email viewed in Mautic Instant
  • Mautic
    Landing page visited by a contact in Mautic Instant
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2.
  • Groove
    Create ticket in Groove
  • Groove
    Search ticket assignee in Groove
  • Groove
    Search state of ticket in Groove
  • Groove
    Update ticket state in Groove
  • Groove
    Update ticket assignee in Groove
  • Groove
    Update ticket assigned group in Groove
  • Groove
    Add tag to a ticket in Groove
  • Groove
    Replace all tags to a ticket in Groove
  • Groove
    Search customer by email in Groove
  • Groove
    Create group in Groove
  • Groove
    Search agent by email in Groove
  • Mautic
    Create or update contact in Mautic
  • Mautic
    Add contact to segment in Mautic
  • Mautic
    Search contact in Mautic
  • Mautic
    Create or update company in Mautic
  • Mautic
    Search company in Mautic

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Ready Workflows Ready Workflows for Groove + Mautic Integration

Capture new customers, sync contact details, update marketing segments, trigger email campaigns, and keep data current, all in just one click.

Most popular automationsmost-popular-automations
Mautic + Groove Integration

Create Groove ticket for new Mautic form submission

Creating Groove tickets automatically for every new Mautic form submission received can help to ensure that each form submission is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.
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Mautic + Groove Integration

Create Groove ticket for new Mautic contact

If you're using Mautic to send your marketing emails, you can also use it to create and manage ticket for Groove. contact created in Mautic will automatically be created as ticket in Groove, so you can easily keep track of all Groove requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Groove + Mautic flow

Sync customer support data with marketing, billing, and team communication tools to run seamless operations. Pick a combination and activate it in one click.

Groove
Mautic
+
StripeStripe (3)
+
SlackSlack (3)
+
HubSpotHubSpot (3)
+
GmailGmail (3)
+
CalendlyCalendly (3)
+
TypeformTypeform (3)
G
M
S
Add every new Groove customer to Mautic and create a corresponding customer record in Stripe
New Groove customers appear in Mautic as contacts and generate a customer record in Stripe instantly, eliminating manual data entry.
G
M
S
Create a Stripe invoice when a support ticket opens in Groove and update your contact in Mautic
Support tickets opened in Groove trigger contact updates in Mautic and generate an invoice in Stripe automatically.
G
M
S
When a Groove ticket closes, update Mautic contact details and check subscription status in Stripe
Closed tickets in Groove trigger Mautic contact updates and verify active billing records in Stripe.

Supported triggers and actions for Groove and Mautic

Mix and match to build the exact automation you need

Groove
Groove Triggers & Actions
Agent is created in Groove
Triggers the automation when a new agent is created
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Instant
Agent has replied in Groove
Triggers the automation when an agent replies
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Instant
Agent is invited in Groove
Triggers the automation when any agent is invited
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Instant
Agent is archived in Groove
Triggers the automation when an agent is archived
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Instant
Ticket is closed in Groove
Triggers the automation when a ticket is closed
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Instant
Ticket is started in Groove
Triggers the automation when a ticket is marked as started
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Instant
Ticket is opened in Groove
Triggers the automation when a ticket is opened
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Instant
Ticket is assigned in Groove
Triggers the automation when a ticket is assigned to a team member
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Instant
Ticket is moved in Groove
Triggers the automation when a ticket is moved with
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Instant
Ticket priority is changed in Groove
Triggers the automation when the priority of a ticket is updated
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Instant
Ticket is tagged in Groove
Triggers the automation when a ticket is tagged
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Instant
Ticket is deleted in Groove
Triggers the automation when a ticket is deleted
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Instant
Ticket is state changed in Groove
Triggers the automation when the state of a ticket changes
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Instant
Customer is added in Groove
Triggers the automation when a new customer is added
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Instant
Customer is replied in Groove
Triggers the automation when a customer receives a reply
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Instant
Note is added in Groove
Triggers the automation when a new note is created
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Create ticket in Groove
Generates a new ticket
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Search ticket assignee in Groove
Searches for the assignee of a ticket
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Search state of ticket in Groove
Searches for the state of a ticket
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Update ticket state in Groove
Updates the state of a ticket
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Update ticket assignee in Groove
Reassigns a ticket to a new assignee
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Update ticket assigned group in Groove
Updates the group assigned to a ticket based on particular criteria
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Add tag to a ticket in Groove
Adds a tag to a ticket for better organization and tracking
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Replace all tags to a ticket in Groove
Replaces all tags associated with a ticket
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Search customer by email in Groove
Searches for a customer by their email address
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Create group in Groove
Creates a new group based on particular criteria
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Search agent by email in Groove
Searches for an agent by email address
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Mautic
Mautic Triggers & Actions
Instant
Contact is created in Mautic
Triggers the automation when a new contact is created
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Instant
Contact is updated in Mautic
Triggers the automation when a contact is updated
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Instant
Contact points is changed in Mautic
Triggers the automation when contact points are updated
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Instant
Form is submitted in Mautic
Triggers the automation when a form is filled
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Instant
Email viewed in Mautic
Triggers the automation when an engagement action is created or modified
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Instant
Landing page visited by a contact in Mautic
Triggers the automation when a particular landing page is visited by any contact
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Create or update contact in Mautic
Adds or update contact information
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Add contact to segment in Mautic
Adds a new contact to a segment for targeted communication
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Search contact in Mautic
Finds and retrieves contact information
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Create or update company in Mautic
Creates or update company profile with the latest information
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Search company in Mautic
Finds information about a company
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What can you automate with Groove + Mautic?

Streamline your customer support and marketing operations by connecting customer interactions directly to your marketing automation platform.

What you can automate?
🔄
Sync new customers into marketing contacts
Create or update a Mautic contact automatically whenever a new customer is added in Groove. Keep your subscriber lists current without lifting a finger.
📋
Capture every submitted field and ticket detail
Map customer details and ticket attributes accurately into Mautic fields instead of basic name entries. Your marketing database becomes a reliable source.
🔔
Notify your team the moment events occur
Send instant team alerts or messages whenever a support customer is added or a Mautic contact point changes. Keep everyone aligned on key activities.
🔀
Route contacts based on ticket properties
Add contacts to specific Mautic segments automatically depending on the priority, assigned group, or state of their Groove tickets.
⏱️
Keep contact records updated dynamically
Update existing Mautic contact records whenever customer details or support states change in Groove. Prevent outdated information from lingering.
🔍
Prevent duplicates with smart email matching
Search and match customers by email address before creating or updating records in Mautic. Eliminate duplicate profiles from multiple tickets.
🏷️
Trigger marketing actions on ticket closure
Initiate Mautic segment changes or marketing follow-ups when a Groove ticket is closed or its state changes.
🔗
Extend flows to popular team apps
Connect your Groove and Mautic automation to Slack, HubSpot, or Gmail to notify stakeholders or log records across additional tools.
And much more...

Who is Groove + Mautic integration for?

Support and marketing teams rely on this integration to bridge customer inquiries with targeted campaigns, ensuring no lead or subscriber is ever missed.

Performance marketers
Performance marketers
Customer success managers
Customer success managers
Agency account managers
Agency account managers
High-volume support teams
High-volume support teams
Lifecycle marketing specialists
Lifecycle marketing specialists
Operations directors
Operations directors
📈
Performance marketers
You're managing customer queries in Groove but your marketing lists in Mautic only update when someone manually exports contacts, so the segment counts you're targeting are always outdated — automating both apps means every new customer lands in Mautic instantly and your campaigns run on current data.
Customer success managers
You're tracking ticket resolution in Groove but failing to update customer profiles in Mautic in real time, so follow-up emails go out with stale context — with this integration, customer data updates instantly and your outreach matches their current support status.
🤝
Agency account managers
You're resolving client issues in Groove while trying to keep client marketing profiles updated in Mautic, but manual data transfers lead to missed updates that clients notice — this integration means every interaction is reflected immediately in your marketing platform.
🚀
High-volume support teams
You're handling hundreds of customer requests daily in Groove while trying to sync contact lists to Mautic by hand, so backlogs cause severe delays in audience segmentation — automating both apps means contact updates happen instantly without manual effort.
📋
Lifecycle marketing specialists
You're launching targeted campaigns in Mautic based on customer actions, but support milestones recorded in Groove never make it to your marketing segments — connecting these apps means every customer milestone triggers the right automated workflow.
🗂️
Operations directors
You're maintaining customer records across Groove and Mautic, but disconnected systems create gaps in your historical data and reporting — with this integration, every customer and ticket update flows seamlessly to maintain a complete history.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Groove + Mautic

Build and manage your Groove + Mautic automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Groove + Mautic with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Groove to Mautic?
Frequently Asked Questions
You can connect Groove to Mautic in minutes using 1-click automation setup or by asking Integrately AI to build the workflow. It links Groove and Mautic alongside popular tools like Slack, HubSpot, and Typeform.
How can I automatically sync new Groove customers to Mautic?
Frequently Asked Questions
Can I connect Groove, Mautic, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Groove and Mautic?
Frequently Asked Questions
How does Groove handle customer data when connected to Mautic?
Frequently Asked Questions
Can I update Mautic contact segments based on Groove activity?
Frequently Asked Questions
Do I need coding skills to automate Groove and Mautic?
Frequently Asked Questions
Is the Groove and Mautic integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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Want to automate something else in your workflow?

You Can Also Connect Groove or Mautic With 1500+ Other Apps

Groove
Popular Groove Integrations
Connect Groove to CRMs, helpdesks, and messaging platforms to manage and resolve your support requests.
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Mautic
Popular Mautic Integrations
Sync Mautic with email tools, CRM platforms, and lead capture software to run targeted marketing campaigns.
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