Kommo (amoCRM) + Groove Integration

Integrate Groove to Kommo (amoCRM) in one click, or tell Integrately AI how you want each contact handled. Sync support requests, create leads, update customer records, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Kommo (amoCRM)
    Contact is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Contact is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead status is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead responsible user is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is deleted in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is updated in Kommo (amoCRM) Instant
  • Groove
    Agent is created in Groove
  • Groove
    Agent has replied in Groove Instant
  • Groove
    Agent is invited in Groove Instant
  • Groove
    Agent is archived in Groove Instant
  • Groove
    Ticket is closed in Groove Instant
  • Groove
    Ticket is started in Groove Instant
  • Groove
    Ticket is opened in Groove Instant
  • Groove
    Ticket is assigned in Groove Instant
  • Groove
    Ticket is moved in Groove Instant
  • Groove
    Ticket priority is changed in Groove Instant
  • Groove
    Ticket is tagged in Groove Instant
  • Groove
    Ticket is deleted in Groove Instant
  • Groove
    Ticket is state changed in Groove Instant
  • Groove
    Customer is added in Groove Instant
  • Groove
    Customer is replied in Groove Instant
  • Groove
    Note is added in Groove Instant
Arrow Right
2.
  • Kommo (amoCRM)
    Create lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get lead by ID in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create lead with existing contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get contact by id in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create Incoming Lead (Form) in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Remove link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update Task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get company by id in Kommo (amoCRM)
  • Groove
    Create ticket in Groove
  • Groove
    Search ticket assignee in Groove
  • Groove
    Search state of ticket in Groove
  • Groove
    Update ticket state in Groove
  • Groove
    Update ticket assignee in Groove
  • Groove
    Update ticket assigned group in Groove
  • Groove
    Add tag to a ticket in Groove
  • Groove
    Replace all tags to a ticket in Groove
  • Groove
    Search customer by email in Groove
  • Groove
    Create group in Groove
  • Groove
    Search agent by email in Groove

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Ready Workflows Ready Workflows for Groove + Kommo (amoCRM) Integration

Capture customer details, create leads, update contact records, log notes, and sync support requests, all in just one click.

Most popular automationmost-popular-automations
Kommo (amoCRM) + Groove Integration

Create Groove ticket for new Kommo (amoCRM) contact

If you're using Kommo (amoCRM) to send your marketing emails, you can also use it to create and manage ticket for Groove. contact created in Kommo (amoCRM) will automatically be created as ticket in Groove, so you can easily keep track of all Groove requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Groove + Kommo (amoCRM) flow

Connect support requests and leads with messaging, forms, billing, and scheduling tools to keep your teams aligned. Pick a combination and activate it in one click.

Kommo (amoCRM)
Groove
+
ShopifyShopify (4)
+
CalendlyCalendly (4)
+
StripeStripe (4)
+
GmailGmail (4)
+
SlackSlack (4)
+
TypeformTypeform (4)
S
K
G
When an order is created in Shopify, create a contact in Kommo (amoCRM) and create a ticket in Groove.
New Shopify orders instantly generate a contact in Kommo (amoCRM) and a support ticket in Groove, keeping your sales and support teams fully aligned.
G
S
K
When a customer is added in Groove, create a customer in Shopify and update the contact in Kommo (amoCRM).
New Groove customers are automatically added to Shopify and updated in Kommo (amoCRM), ensuring consistent records across your store and CRM.
G
S
K
When a ticket is closed in Groove, update the customer in Shopify and update the lead in Kommo (amoCRM).
Closing a Groove ticket updates the customer record in Shopify and updates the lead status in Kommo (amoCRM) automatically.
S
G
K
When a Shopify customer is updated, add a note in Groove and create a note in Kommo (amoCRM).
Shopify customer updates instantly log a note in Groove and create a note in Kommo (amoCRM) for complete tracking.

Supported triggers and actions for Kommo (amoCRM) and Groove

Mix and match to build the exact automation you need

Kommo (amoCRM)
Kommo (amoCRM) Triggers & Actions
Instant
Contact is created in Kommo (amoCRM)
Triggers the automation when a new contact is created
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Instant
Contact is updated in Kommo (amoCRM)
Triggers the automation when a contact is updated
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Instant
Lead is created in Kommo (amoCRM)
Triggers the automation when a new lead is created
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Instant
Lead status is changed in Kommo (amoCRM)
Triggers the automation when the status of a lead changes
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Instant
Lead is updated in Kommo (amoCRM)
Triggers the automation when the lead information is updated
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Instant
Lead responsible user is changed in Kommo (amoCRM)
Triggers the automation when the responsible user assigned to a lead is changed
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Instant
Task is created in Kommo (amoCRM)
Triggers the automation when a new task is created
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Instant
Task is updated in Kommo (amoCRM)
Triggers the automation when any task is updated
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Instant
Task is deleted in Kommo (amoCRM)
Triggers the automation when a task is deleted
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Instant
Company is created in Kommo (amoCRM)
Triggers the automation when a new company is created
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Instant
Company is updated in Kommo (amoCRM)
Triggers the automation when a company is updated
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Create lead in Kommo (amoCRM)
Generates new leads for potential customers
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Update lead in Kommo (amoCRM)
Updates the lead information
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Get lead by ID in Kommo (amoCRM)
Retrieves a lead's information based on their id
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Search lead in Kommo (amoCRM)
Retrieves information for a particular lead
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Create lead with existing contact in Kommo (amoCRM)
Creates a new lead using an existing contact's information
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Create note in Kommo (amoCRM)
Creates a new note in the particular format
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Search note in Kommo (amoCRM)
Searches for a note
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Update note in Kommo (amoCRM)
Updates a note with new information
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Create contact in Kommo (amoCRM)
Adds a new contact to the database
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Search contact in Kommo (amoCRM)
Finds and retrieves contact information
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Update contact in Kommo (amoCRM)
Updates contact information with new details
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Get contact by id in Kommo (amoCRM)
Retrieves a contact's information based on their id
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Create Incoming Lead (Form) in Kommo (amoCRM)
Creates a new incoming lead from a form submission
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Create link between entities in Kommo (amoCRM)
Establishes connections between related entities or objects
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Remove link between entities in Kommo (amoCRM)
Removes the connection between two entities
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Create task in Kommo (amoCRM)
Creates a new task
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Update Task in Kommo (amoCRM)
Updates the task with new information or changes
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Create company in Kommo (amoCRM)
Generates a new company profile with given details
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Search company in Kommo (amoCRM)
Finds information about a company
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Update company in Kommo (amoCRM)
Updates company information
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Get company by id in Kommo (amoCRM)
Retrieves a company's details using its id
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Groove
Groove Triggers & Actions
Agent is created in Groove
Triggers the automation when a new agent is created
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Instant
Agent has replied in Groove
Triggers the automation when an agent replies
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Instant
Agent is invited in Groove
Triggers the automation when any agent is invited
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Instant
Agent is archived in Groove
Triggers the automation when an agent is archived
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Instant
Ticket is closed in Groove
Triggers the automation when a ticket is closed
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Instant
Ticket is started in Groove
Triggers the automation when a ticket is marked as started
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Instant
Ticket is opened in Groove
Triggers the automation when a ticket is opened
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Instant
Ticket is assigned in Groove
Triggers the automation when a ticket is assigned to a team member
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Instant
Ticket is moved in Groove
Triggers the automation when a ticket is moved with
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Instant
Ticket priority is changed in Groove
Triggers the automation when the priority of a ticket is updated
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Instant
Ticket is tagged in Groove
Triggers the automation when a ticket is tagged
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Instant
Ticket is deleted in Groove
Triggers the automation when a ticket is deleted
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Instant
Ticket is state changed in Groove
Triggers the automation when the state of a ticket changes
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Instant
Customer is added in Groove
Triggers the automation when a new customer is added
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Instant
Customer is replied in Groove
Triggers the automation when a customer receives a reply
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Instant
Note is added in Groove
Triggers the automation when a new note is created
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Create ticket in Groove
Generates a new ticket
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Search ticket assignee in Groove
Searches for the assignee of a ticket
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Search state of ticket in Groove
Searches for the state of a ticket
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Update ticket state in Groove
Updates the state of a ticket
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Update ticket assignee in Groove
Reassigns a ticket to a new assignee
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Update ticket assigned group in Groove
Updates the group assigned to a ticket based on particular criteria
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Add tag to a ticket in Groove
Adds a tag to a ticket for better organization and tracking
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Replace all tags to a ticket in Groove
Replaces all tags associated with a ticket
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Search customer by email in Groove
Searches for a customer by their email address
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Create group in Groove
Creates a new group based on particular criteria
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Search agent by email in Groove
Searches for an agent by email address
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What can you automate with Groove + Kommo (amoCRM)?

Streamline your customer support and sales pipelines with automated data syncing between Groove and Kommo (amoCRM).

What you can automate?
🔄
Sync Support Tickets to CRM Leads
Automatically generate a Kommo (amoCRM) lead or contact whenever a new customer is added or a ticket is opened in Groove.
📝
Capture Every Customer Detail
Map customer email addresses, ticket descriptions, and status updates directly into your CRM records without manual transcription.
🔔
Alert Teams Instantly
Trigger instant notifications and updates across communication channels the moment support tickets or sales leads change state.
🔀
Route Based on Ticket Tags
Perform different actions depending on ticket priority or tags, ensuring high-priority support issues receive immediate attention.
🔄
Keep Records Up to Date
Automatically update contact information and lead stages across Groove and Kommo (amoCRM) whenever changes occur.
🔍
Search and Prevent Duplicates
Search for existing contacts by email before creating new records, maintaining a clean and organized database.
Handle Status Changes
Trigger automated updates in your CRM whenever support tickets are closed, assigned, or modified in Groove.
🔌
Extend Flows to Other Apps
Connect your Groove and Kommo (amoCRM) core workflow with Slack, Gmail, or Shopify to expand your automation capabilities.
And much more...

Who is Groove + Kommo (amoCRM) integration for?

Connecting Groove and Kommo (amoCRM) streamlines customer support and sales operations, eliminating manual data entry across teams.

Support Analysts
Support Analysts
Sales Development Representatives
Sales Development Representatives
Account Managers
Account Managers
Customer Support Leads
Customer Support Leads
Sales Operations Managers
Sales Operations Managers
Customer Success Directors
Customer Success Directors
📈
Support Analysts
You're reviewing ticket resolution times and customer satisfaction scores, but your reports only update when someone manually exports support data, so your metrics are always hours behind — with this integration, every support event updates your systems instantly and your data stays current.
Sales Development Representatives
You need to follow up on customer inquiries immediately, but support tickets sit unnoticed in helpdesk queues until someone manually alerts sales, so prospective leads go cold — automating both apps means every customer interaction creates a CRM lead instantly.
📋
Account Managers
You answer to clients who want complete visibility into their support history and pipeline status, but your records are scattered across different tools, so reporting takes hours of manual collation — this integration means all customer tickets and lead updates sync automatically.
🔄
Customer Support Leads
The ticket volume is too high for anyone to keep up by hand, and customer details get missed when switching between helpdesk and CRM tabs, so response times slip — connecting these apps means every customer contact and ticket state change syncs effortlessly.
👥
Sales Operations Managers
You own the sales pipeline and depend on support teams to hand over customer expansion opportunities, but handoffs get delayed in separate systems, so deals stall — automating both apps means support events feed directly into your CRM workflow.
🗂️
Customer Success Directors
You need a reliable history of every customer interaction, but you keep finding gaps between support tickets and CRM records, so account reviews are incomplete — with this integration, every ticket and contact record stays perfectly aligned.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Kommo (amoCRM) + Groove

Build and manage your Kommo (amoCRM) + Groove automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Kommo (amoCRM) + Groove with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Groove to Kommo (amoCRM)?
Frequently Asked Questions
You can connect Groove to Kommo (amoCRM) in 1 click using ready workflows on Integrately, or use Integrately AI to build your custom flow with apps like Slack, Gmail, and Shopify.
Can I automatically create a Kommo (amoCRM) contact when a customer is added in Groove?
Frequently Asked Questions
Can I connect Groove, Kommo (amoCRM), and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Groove and Kommo (amoCRM)?
Frequently Asked Questions
How are support tickets handled between Groove and Kommo (amoCRM)?
Frequently Asked Questions
Can I update lead stages in Kommo (amoCRM) from Groove support updates?
Frequently Asked Questions
Do I need coding skills to automate Groove and Kommo (amoCRM)?
Frequently Asked Questions
Is the Groove and Kommo (amoCRM) integration free?
Frequently Asked Questions
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You Can Also Connect Groove or Kommo (amoCRM) With 1500+ Other Apps

Groove
Popular Groove Integrations
Connect Groove with helpdesk, email, and reporting tools to streamline customer support operations.
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Kommo (amoCRM)
Popular Kommo (amoCRM) Integrations
Sync Kommo (amoCRM) with messaging, analytics, and sales tools to accelerate pipeline conversions.