Translate and Create Ticket in Freshdesk when Question is answered in Survicate
Here's how it works:
1. Survicate: Whenever Question is answered, the automation will be triggered.
2. Google Translate: Pass the text content from Survicate to Google Translate for language detection.
3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
4. Google Translate: The automation will translate the text content from Survicate to your desired language.
5. Freshdesk: The translated content will be used to Create Ticket in Freshdesk, ensuring that customer inquiries or support requests are handled in the desired language.