Google My Business + Zammad Integration
Integrate Google My Business to Zammad in one click, or tell Integrately AI how you want each review handled. Turn every customer review into a trackable ticket, update customer records, notify your support agents, and manage issues automatically.
Free forever.Use premium features free for 14 days.1.
Review is submitted in Google My Business- Post is created in Google My Business
2.
- Create post in Google My Business
- Reply to Review in Google My Business
Create ticket in Zammad- Update ticket in Zammad
- Search ticket in Zammad
- Delete ticket in Zammad
- Create user in Zammad
- Search user in Zammad
- Create organization in Zammad
- Delete organization in Zammad
- Search organisation in Zammad
- Send email in Zammad
Trusted by experts at...
Ready Workflows for Google My Business + Zammad Integration
Capture reviews, create support tickets, update customer details, and alert your support team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Google My Business + Zammad flow
Track performance metrics, notify teams, log customer details, and manage support follow-ups across your broader tech stack. Pick a combination and activate it in one click.
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Google Search Console (3)
Google Search Console (3) +
Slack (3)
Slack (3) +
Google Analytics 4 (3)
Google Analytics 4 (3) +
Zendesk (3)
Zendesk (3) +
Google Sheets (3)
Google Sheets (3) +
Gmail (3)
Gmail (3) G
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Create a Zammad ticket when a Google My Business review is submitted, and log search performance in Google Search Console
New reviews trigger support tickets in Zammad while recording search data in Google Search Console, keeping your support and SEO data connected.
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When a Google My Business post is created, update Zammad and track search queries in Google Search Console
Keep your support records updated when publishing Google My Business posts while monitoring search visibility in Google Search Console.
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Use Gemini to analyse Google My Business reviews, create Zammad tickets, and track query metrics in Google Search Console
Use Gemini to categorise new Google My Business reviews, create structured Zammad tickets, and log performance in Google Search Console.
Supported triggers and actions for Google My Business and Zammad
Mix and match to build the exact automation you need
Google My Business Triggers & Actions
Zammad Triggers & Actions
What can you automate with Google My Business + Zammad?
Turn reviews and posts into trackable support tickets, update records, and coordinate customer service workflows automatically.
🎫
Create Zammad tickets from new reviews automatically
Whenever a review is submitted in Google My Business, a new ticket is generated in Zammad instantly so your support team can respond without manual data entry.
📝
Capture every review field and rating detail
Map star ratings, customer names, and review text directly into Zammad ticket fields instead of copying details by hand.
🔔
Notify support agents as soon as reviews arrive
Alert your team immediately when positive or negative feedback is published on your Google My Business listing.
🔀
Route tickets based on review star ratings
If a review is 1 or 2 stars, mark the Zammad ticket as urgent; otherwise, route it to the standard support queue.
🔄
Keep helpdesk records updated continuously
Ensure your Zammad organisation records reflect the latest customer interactions and listing updates in real time.
🔍
Search and update existing customer records
Search for existing users or organisations in Zammad before creating tickets to prevent duplicate entries.
⚙️
Handle follow-up actions and status changes
Update Zammad ticket statuses and trigger downstream tasks once customer feedback has been addressed.
🔗
Extend workflows to Slack and Google Sheets
Send notifications to Slack channels or log feedback rows in Google Sheets alongside your Zammad helpdesk tickets.
And much more...
Who is Google My Business + Zammad integration for?
Support managers, local business owners, and helpdesk agents rely on this integration to eliminate manual ticket creation and streamline customer feedback management.
Performance Marketers
Support Team Leads
Agency Account Managers
Multi-Location Business Owners
Helpdesk Coordinators
Customer Success Managers
📈
Performance Marketers
You're tracking customer feedback and review counts, but your reports only update when someone manually exports data from Google My Business, so your response metrics are always outdated — with this integration, every new review creates a ticket instantly and your reporting stays current.
⚡
Support Team Leads
You need to act fast on incoming customer complaints, but reviews sit unnoticed on listings until a customer escalates, leaving your team scrambling — with this integration, every review becomes a trackable ticket immediately and nothing falls through the cracks.
📋
Agency Account Managers
You report on local brand reputation to clients who demand proof of prompt engagement, but manual ticket logging takes too much time — this integration means every review is tracked in Zammad automatically and client reporting becomes effortless.
🏢
Multi-Location Business Owners
The volume of customer reviews across multiple storefronts is too high for anyone to keep up by hand, leading to missed feedback — automating both apps means every location's reviews flow directly into Zammad as organized tickets.
👥
Helpdesk Coordinators
You own the customer response workflow and depend on upstream notifications to handle issues, but manual handoffs cause delays — connecting these apps means every new review is routed straight into your ticketing queue without manual copying.
🗂️
Customer Success Managers
You need a reliable customer history for every account, but public review data remains siloed away from your helpdesk records — automating both apps means complete customer interaction timelines are logged in Zammad.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Google My Business + Zammad
Build and manage your Google My Business + Zammad automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Google My Business + Zammad with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Google My Business + Zammad Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
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😐
750 Tasks
in $19.99
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😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Google My Business to Zammad?
You can connect Google My Business to Zammad instantly using 1-click workflows or Integrately AI. Choose a ready template, link your accounts with Google Search Console, Slack, Google Analytics 4, Zendesk, Google Sheets, or Gmail, and automate your support workflow in minutes.
Can I automatically create Zammad tickets from Google My Business reviews?
Can I connect Google My Business, Zammad, and Slack?
What is a good Zapier alternative for Google My Business and Zammad?
How does Google My Business handle review submissions in automations?
Can Zammad update tickets automatically when reviews arrive?
Do I need coding skills to automate Google My Business and Zammad?
Is the Google My Business and Zammad integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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