Google My Business + WhatsApp Integration

Integrate Google My Business to WhatsApp in one click, or tell Integrately AI how you want each review handled. Reply to reviews instantly via message, alert your team, and trigger automated follow-ups.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Google My Business
    Review is submitted in Google My Business
  • Google My Business
    Post is created in Google My Business
  • WhatsApp
    Message is received in WhatsApp Instant
Arrow Right
2.
  • Google My Business
    Create post in Google My Business
  • Google My Business
    Reply to Review in Google My Business
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for Google My Business + WhatsApp Integration

Capture customer feedback, notify your team, update records, and send instant replies, all in just one click.

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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Google My Business + WhatsApp flow

Route customer interactions to your team and keep your tracking systems current. Pick a combination and activate it in one click.

Google My Business
WhatsApp
+
Facebook PagesFacebook Pages (3)
+
InstagramInstagram (3)
+
Google SheetsGoogle Sheets (3)
+
ShopifyShopify (3)
+
GmailGmail (3)
+
SlackSlack (3)
G
W
F
Send a WhatsApp message when a Google My Business review is submitted, and publish a post on Facebook Pages
Every new review triggers an instant WhatsApp message and creates a corresponding post on your Facebook Page automatically.
G
W
F
When a Google My Business post is created, send a WhatsApp message and share the update on Facebook Pages
Announce your business updates on WhatsApp and Facebook Pages the moment a new post goes live on Google My Business.
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Send a templated WhatsApp message for new Google My Business reviews and log the event on Facebook Pages
Use approved message templates on WhatsApp for every new review while recording the customer interaction on Facebook.

Supported triggers and actions for Google My Business and WhatsApp

Mix and match to build the exact automation you need

Google My Business
Google My Business Triggers & Actions
Review is submitted in Google My Business
Triggers the automation when a review is submitted
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Post is created in Google My Business
Triggers the automation when a new post is created
Try it →
Create post in Google My Business
Creates and publish a new post
Try it →
Reply to Review in Google My Business
Generates a response to a given message
Try it →
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it →
Send message (using template) in WhatsApp
Sends a message using a template
Try it →
Send message in WhatsApp
Delivers a message to a designated recipient
Try it →

What can you automate with Google My Business + WhatsApp?

Streamline your customer communications and review management by connecting Google My Business and WhatsApp.

What you can automate?
💬
Send instant WhatsApp replies to new Google My Business reviews
Trigger an automated WhatsApp message the moment a customer submits a review on your Google My Business profile. Respond to feedback without delay.
📋
Capture every submitted review detail in your systems
Map all review data including ratings, comments, and reviewer names into your tracking sheets or databases automatically.
🔔
Notify your support team instantly on messaging channels
Alert internal team members immediately whenever a new customer interaction or review takes place on your profile.
🔀
Route messages based on review sentiment or ratings
Send different WhatsApp message templates or alerts depending on whether the submitted review rating is positive or negative.
🔄
Keep your destination records continuously updated
Ensure your tracking systems and contact databases reflect the most recent customer reviews and business posts.
Add or update entries without creating duplicate records
Sync your incoming review data cleanly by matching existing customer identifiers before creating new entries.
⏱️
Handle subsequent status updates and follow-ups
Trigger automated follow-up sequences or notification updates as customer review threads progress.
🔗
Extend your workflow to connected productivity apps
Connect your core Google My Business and WhatsApp flow to Slack or Google Sheets for comprehensive team tracking.
And much more...

Who is Google My Business + WhatsApp integration for?

Connecting Google My Business to WhatsApp streamlines customer communication and automates alert workflows for busy teams.

Performance marketers
Performance marketers
Customer support managers
Customer support managers
Account executives
Account executives
Operations leads
Operations leads
Support agents
Support agents
Business owners
Business owners
📈
Performance marketers
You're monitoring online reputation metrics but your review tracking sheet only updates when someone manually exports data, so the rating counts you're optimising against are always a few hours behind — with this integration, every new review lands in your sheet instantly and your data stays current.
Customer support managers
You need to respond to customer inquiries and feedback immediately, but finding out about new reviews hours later hurts your response time metrics — automating both apps means every new review triggers an instant message and your team acts on feedback right away.
🤝
Account executives
You report on client feedback performance to stakeholders, but manual tracking leaves gaps in your weekly reports — connecting these apps means every customer interaction is logged automatically and your reports show complete data.
📊
Operations leads
You handle high volumes of customer touchpoints across multiple channels, but manual data entry causes missed follow-ups and errors — this integration means every review and post triggers automated actions without manual effort.
🛠️
Support agents
You depend on upstream notifications to pick up customer issues, but delayed alerts leave customers waiting too long — automating both apps means you receive instant notifications the moment feedback arrives.
📋
Business owners
You need a reliable history of all customer interactions, but missing records create blind spots in your business tracking — connecting these apps means every submission is captured reliably in your databases.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Google My Business + WhatsApp

Build and manage your Google My Business + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Google My Business + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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3
Automation is ready
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Frequently Asked Questions

How do I connect Google My Business to WhatsApp?
Frequently Asked Questions
You can connect Google My Business to WhatsApp in 1 click using ready templates on Integrately or ask Integrately AI to build the automation. It links your Google My Business reviews and posts to WhatsApp and other tools like Google Sheets and Slack.
Can I automatically send a WhatsApp message when a Google My Business review is submitted?
Frequently Asked Questions
Can I connect Google My Business, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Google My Business and WhatsApp?
Frequently Asked Questions
How does Google My Business handle new review triggers?
Frequently Asked Questions
Can I send templated messages using WhatsApp in my automation?
Frequently Asked Questions
Do I need coding skills to automate Google My Business and WhatsApp?
Frequently Asked Questions
Is the Google My Business and WhatsApp integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Google My Business or WhatsApp With 1500+ Other Apps

Google My Business
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Connect Google My Business with review management, analytics, and marketing tools to monitor online presence.
WhatsApp
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Sync WhatsApp with CRM, support, and messaging platforms to accelerate customer communication.
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