Google My Business + Teamwork Desk Integration
Integrate Google My Business to Teamwork Desk in one click, or tell Integrately AI how you want each ticket handled. Convert customer reviews into support tickets, update customer profiles, alert your support team, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Review is submitted in Google My Business- Post is created in Google My Business
Ticket is created in Teamwork Desk Instant- Ticket is assigned in Teamwork Desk Instant
- Thread is updated in Teamwork Desk Instant
- Customer sends a reply in Teamwork Desk Instant
- Ticket is unassigned in Teamwork Desk Instant
- Agent sends a reply in Teamwork Desk Instant
- Ticket note is created in Teamwork Desk Instant
- Customer is created in Teamwork Desk Instant
2.
- Create post in Google My Business
- Reply to Review in Google My Business
- Update customer in Teamwork Desk
- Add reply to a ticket in Teamwork Desk
- Create ticket in Teamwork Desk
- Create customer in Teamwork Desk
- Search Ticket in Teamwork Desk
- Search customer in Teamwork Desk
- Remove ticket in Teamwork Desk
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Ready Workflows for Google My Business + Teamwork Desk Integration
Capture reviews as support tickets, organise customer queries, keep records updated, alert your support team, and send follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Google My Business + Teamwork Desk flow
Keep your support channels updated, sync customer records across your CRM, and notify your team immediately when new customer queries arrive. Pick a combination and activate it in one click.
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Slack (8)
Slack (8) +
Google Drive (8)
Google Drive (8) +
Shopify (8)
Shopify (8) +
Gmail (8)
Gmail (8) +
HubSpot (8)
HubSpot (8) +
Zendesk (8)
Zendesk (8) G
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Create a Teamwork Desk ticket from every Google My Business review, and notify your support channel in Slack
Google My Business reviews land in Teamwork Desk as new support tickets instantly and your support channel hears about it in Slack, so no customer feedback gets missed.
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When a Teamwork Desk ticket is created, add a reply to the ticket, and post an update in Slack
New Teamwork Desk tickets receive an automated reply instantly and your team gets notified in Slack, ensuring rapid customer acknowledgement.
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When a Teamwork Desk ticket is assigned, update the customer record, and alert the assigned agent in Slack
Assigned Teamwork Desk tickets update corresponding customer profiles and notify the responsible agent in Slack immediately.
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Create a follow-up task when a customer replies in Teamwork Desk, and notify your support channel in Slack
Customer replies in Teamwork Desk trigger follow-up actions and notify your support channel in Slack for fast resolution.
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If a Teamwork Desk ticket is created by a VIP customer, route it to priority support and notify management in Slack
VIP customer queries in Teamwork Desk get routed for urgent handling and alert management in Slack instantly.
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When an agent sends a reply in Teamwork Desk, update the customer profile and log the action in Slack
Agent replies in Teamwork Desk update customer profiles and post a summary to your team channel in Slack.
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Use Claude to analyse customer sentiment from Google My Business reviews, create a priority Teamwork Desk ticket, and notify Slack
Claude evaluates Google My Business review sentiment, creates a priority Teamwork Desk ticket if negative, and alerts Slack.
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When a Google My Business review is submitted, create a Teamwork Desk ticket, create a HubSpot customer, and announce it in Slack
Google My Business reviews create Teamwork Desk tickets and HubSpot customer profiles simultaneously, announced instantly in Slack.
Supported triggers and actions for Google My Business and Teamwork Desk
Mix and match to build the exact automation you need
Google My Business Triggers & Actions
Teamwork Desk Triggers & Actions
Instant
Ticket is created in Teamwork Desk
Triggers the automation when a new ticket is created
Try it → Instant
Ticket is assigned in Teamwork Desk
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Thread is updated in Teamwork Desk
Triggers the automation when any thread is updated
Try it → Instant
Customer sends a reply in Teamwork Desk
Triggers the automation when a customer sends a reply
Try it → Instant
Ticket is unassigned in Teamwork Desk
Triggers the automation when a ticket is unassigned
Try it → Instant
Agent sends a reply in Teamwork Desk
Triggers the automation when a ticket is replied to by any agent
Try it → Instant
Ticket note is created in Teamwork Desk
Triggers the automation when a new note is added to any ticket
Try it → Instant
Customer is created in Teamwork Desk
Triggers the automation when a new customer is created
Try it → What can you automate with Google My Business + Teamwork Desk?
Streamline your customer support operations by turning Google My Business reviews and events into actionable Teamwork Desk tickets automatically.
🎫
Convert Google My Business reviews into support tickets
Turn every new customer review submitted in Google My Business into an actionable support ticket in Teamwork Desk instantly. Eliminate manual copying and ensure no customer feedback is ever overlooked.
📋
Capture every review field and customer detail
Map available Google My Business review ratings, comments, and timestamps into separate Teamwork Desk ticket fields instead of generic text blocks. Your support desk becomes a more structured source for review management.
🔔
Notify your support team the moment reviews arrive
Alert your agents instantly in Slack or via email whenever a new customer review or support ticket is created. Keep your team aligned and ready to respond to urgent customer inquiries.
🔀
Route support tickets based on review sentiment
Trigger different actions depending on submitted review ratings or customer tiers. Send urgent negative reviews to priority queues while logging standard positive feedback automatically.
🔄
Keep support records and customer profiles updated
Automatically update Teamwork Desk customer profiles and ticket statuses whenever replies are sent or thread notes are added. Maintain accurate records across your entire support stack.
🔍
Search and update records to prevent duplicates
Automatically search existing customer records in Teamwork Desk before creating new entries, updating existing profiles instead of generating messy duplicate files.
⚙️
Manage status changes and agent responses
Handle ticket assignment changes, customer replies, and agent responses seamlessly with automated triggers that keep your support workflow moving forward.
🔌
Extend your workflow with powerful team apps
Connect your Google My Business and Teamwork Desk automation to Slack, Gmail, or HubSpot to notify teams, send confirmation emails, and sync CRM data effortlessly.
And much more...
Who is Google My Business + Teamwork Desk integration for?
Support teams and business managers rely on this integration to capture customer reviews, streamline ticketing workflows, and keep customer records permanently up to date.
Support Managers
Customer Support Agents
Client Success Leads
Operations Teams
Helpdesk Supervisors
Quality Assurance Specialists
📈
Support Managers
You're monitoring review metrics across locations but your support reports only update when someone manually exports feedback, so the ticket volumes you're optimising against are always a few hours behind — this integration means every review becomes a ticket instantly and your data stays current.
⚡
Customer Support Agents
You need to act fast on incoming customer queries, but finding out about new reviews hours later leaves clients waiting for replies — connecting these apps means reviews generate tickets immediately and your response times improve.
🤝
Client Success Leads
You answer to external stakeholders who want to see prompt issue resolution, but manual tracking leaves gaps in your progress reports — automating both apps means every interaction is logged instantly and your reporting is always complete.
🔄
Operations Teams
The volume of customer reviews and support tickets is too high for anyone to keep up by hand, leading to missed feedback and delayed customer follow-ups — integrating these apps means ticket creation runs automatically without manual data entry.
🎯
Helpdesk Supervisors
You own the support queue and depend on upstream feedback channels to hand over new cases cleanly, but manual handoffs cause bottlenecks — this integration means incoming reviews flow straight into your desk queue without delay.
🛡️
Quality Assurance Specialists
You need a reliable history of customer interactions but keep finding gaps between public reviews and internal support logs — automating both apps means every review and ticket is synchronized perfectly.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Google My Business + Teamwork Desk
Build and manage your Google My Business + Teamwork Desk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Google My Business + Teamwork Desk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Google My Business + Teamwork Desk Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Google My Business to Teamwork Desk?
You can connect Google My Business to Teamwork Desk in 1 click using ready workflows on Integrately, or use Integrately AI to build custom multi-step automations with Slack, HubSpot, and Gmail.
Can I automatically create Teamwork Desk tickets from Google My Business reviews?
Can I connect Google My Business, Teamwork Desk, and Slack?
What is a good Zapier alternative for Google My Business and Teamwork Desk?
How does Google My Business handle review triggers in integrations?
Can Teamwork Desk update customer profiles automatically during ticket creation?
Do I need coding skills to automate Google My Business and Teamwork Desk?
Is the Google My Business and Teamwork Desk integration free?
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