Google Forms + Intercom Integration

Integrate Google Forms to Intercom in one click, or tell Integrately AI how you want each submission handled. Create users, update records, alert your team, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Google Forms
    Response is created in Google Forms
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
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2.

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Ready WorkflowsReady Workflows   for Google Forms + Intercom Integration

Capture responses, create users, update records, alert your team, and send follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Google Forms + Intercom flow

Streamline customer onboarding by syncing form responses with your CRM, messaging, and support tools. Pick a combination and activate it in one click.

Google Forms
Intercom
+
SlackSlack (8)
+
Google SheetsGoogle Sheets (8)
+
HubSpotHubSpot (8)
+
GmailGmail (8)
+
CalendlyCalendly (8)
+
 Jira Software Cloud Jira Software Cloud (8)
G
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Create an Intercom user from every Google Forms response, and notify your support team in Slack.
New Google Forms responses instantly create an Intercom user and notify your support team in Slack.
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When a new user is created in Intercom, search response using column and value in Google Forms, and notify your team in Slack.
Cross-reference new Intercom users with your Google Forms data and alert your team on Slack automatically.
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When a conversation is closed by admin in Intercom, search response using column and value in Google Forms, and post the update in Slack.
Track closed Intercom conversations against your Google Forms records and post updates to Slack.
G
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Create an Intercom lead for every Google Forms response, and open a follow-up alert in Slack.
Turn Google Forms submissions into Intercom leads and alert your sales team in Slack instantly.
G
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If a Google Forms response contains support issues, create an Intercom user and alert the priority channel in Slack.
Route urgent Google Forms inquiries into Intercom and notify your priority support channel in Slack.
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When a user is unsubscribed in Intercom, search response in Google Forms, and post the change to Slack.
Monitor unsubscribed users in Intercom against Google Forms data and announce changes in Slack.
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Use ChatGPT to summarise every Google Forms response, create an Intercom user with the brief, and post it in Slack.
AI summarises form submissions, creates an Intercom user, and posts the brief to Slack.
G
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Turn every Google Forms response into an Intercom user, log it in Google Sheets, and announce it in Slack.
Multi-app pipeline creates an Intercom user, updates Google Sheets, and posts to Slack.

Supported triggers and actions for Google Forms and Intercom

Mix and match to build the exact automation you need

Google Forms
Google Forms Triggers & Actions
Response is created in Google Forms
Triggers the automation when a response is submitted
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Create response in Google Forms
Generates a response based on pre-set parameters and conditions
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Search response using column and value in Google Forms
Searches for a response using a column and value
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Intercom
Intercom Triggers & Actions
Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Create user in Intercom
Generates a new user account
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update company in Intercom
Updates company information
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Send message in Intercom
Delivers a message to a designated recipient
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Create event in Intercom
Adds a new contact to the contact list
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Search user in Intercom
Searches for a user
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Search lead in Intercom
Retrieves information for a particular lead
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Search company in Intercom
Try it →

What can you automate with Google Forms + Intercom?

Streamline your customer onboarding and support workflows by connecting Google Forms submissions directly to Intercom actions.

What you can automate?
🚀
Create Intercom users from form submissions
Automatically generate a new Intercom user profile the moment someone submits a response in Google Forms. Eliminate manual data entry and engage your new contacts immediately.
📋
Capture every submitted form field
Map all available Google Forms answers directly into Intercom user attributes instead of only transferring names and emails. Your support profiles become much richer and more useful.
🔔
Notify your support team instantly
Alert your support agents the second a new Google Forms response arrives and a corresponding Intercom user is created. Ensure fast follow-up on every customer inquiry.
🔀
Route submissions based on form fields
Execute different Intercom actions depending on specific answers submitted in Google Forms. Send enterprise inquiries to priority leads and standard responses to regular user creation.
🔄
Keep Intercom records updated
Synchronize ongoing changes by updating matching Intercom user records whenever form data or response statuses evolve. Maintain complete data consistency across your platforms.
🔍
Search records to prevent duplicates
Search for existing Intercom users before creating new profiles to avoid duplicate entries. Keep your customer database clean and organized automatically.
🏷️
Handle downstream status changes
Trigger follow-up operations when Intercom conversations are closed or tagged by admins. Close the loop on customer support lifecycles seamlessly.
💬
Extend your workflow to Slack
Combine Google Forms and Intercom with Slack to announce new user creation and keep your entire team informed across communication channels.
And much more...

Who is Google Forms + Intercom integration for?

Operations teams, support managers, and marketers connect Google Forms and Intercom to eliminate manual data entry and ensure immediate client engagement.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client success managers
Client success managers
Sales operations teams
Sales operations teams
Product managers
Product managers
Operations managers
Operations managers
📈
Performance marketers
You're running campaigns across multiple lead capture forms but your support system only updates when someone manually exports submissions, so the user accounts you're setting up are always a few hours behind — this integration means every new response provisions an Intercom user instantly and your data stays current.
Customer support leads
You collect customer inquiries through Google Forms but have to copy details into Intercom by hand before helping anyone, so response times lag during peak hours — automating both apps means every submission creates an Intercom user immediately and your team engages clients without delay.
🤝
Client success managers
You report on onboarding progress to stakeholders but struggle to reconcile form submissions with active support accounts, so your weekly progress metrics never match reality — connecting these apps means every form response links directly to an Intercom user profile and your tracking remains accurate.
📊
Sales operations teams
The volume of inbound form submissions is too high for anyone to keep up with manual account creation in Intercom, so prospective leads slip through the cracks — automating both apps means every response triggers instant user creation and your pipeline moves without manual friction.
🛠️
Product managers
You own the user onboarding workflow and depend on marketing to hand over form submissions before you can configure support profiles, so setup bottlenecks slow down user activation — this integration means form responses flow straight into Intercom and your onboarding queue starts instantly.
📋
Operations managers
You need a reliable history of all form submissions and support interactions but keep finding gaps between Google Forms and Intercom, so auditing customer requests becomes painful — automating both apps means every record matches up perfectly and your operational history stays complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Google Forms + Intercom

Build and manage your Google Forms + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Google Forms + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Google Forms to Intercom?
Frequently Asked Questions
You can connect Google Forms to Intercom in 1 click using ready templates on Integrately. Select a workflow, connect your accounts, or use Integrately AI to configure custom data mapping.
Can I automatically create Intercom users from Google Forms responses?
Frequently Asked Questions
Can I connect Google Forms, Intercom, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Google Forms and Intercom?
Frequently Asked Questions
How does Google Forms handle submission data in this integration?
Frequently Asked Questions
How does Intercom manage user creation from form submissions?
Frequently Asked Questions
Can I set up this integration without any coding skills?
Frequently Asked Questions
Is the Google Forms and Intercom integration free?
Frequently Asked Questions
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