Godial + Zendesk Integration

Connect Godial to Zendesk in 1 click

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Zendesk + Godial Integration

Create Godial contact from new Zendesk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Godial. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Godial integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Godial.

This makes it easy to keep track of your support tickets and contacts in one place.
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Godial + Zendesk Integration
1.
  • Godial
    Contact is updated in Godial Instant
  • Godial
    Call is placed in Godial Instant
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
2.
  • Godial
    Create contact in Godial
  • Godial
    Create task in Godial
  • Godial
    Create user in Godial
  • Godial
    Create team in Godial
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk
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