Microsoft Office 365 + Front Integration

Integrate Front to Microsoft Office 365 in one click, or tell Integrately AI how you want each contact handled. Create contacts in Microsoft Office 365, send follow-up emails, update records, and notify your team instantly.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Microsoft Office 365
    Calendar event is about to start in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is ended in Microsoft Office 365
  • Microsoft Office 365
    Email is received in Microsoft Office 365
  • Microsoft Office 365
    Email is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is started in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is updated in Microsoft Office 365
  • Microsoft Office 365
    Contact is created in Microsoft Office 365
  • Microsoft Office 365
    Contact is updated in Microsoft Office 365
  • Front
    Inbound message is received in Front Instant
  • Front
    Message delivery is failed in Front Instant
  • Front
    Outbound reply is sent (existing conversation) in Front Instant
  • Front
    Outbound message is sent (new conversation) in Front Instant
  • Front
    Tag is added in Front Instant
  • Front
    Tag is removed in Front Instant
  • Front
    Comment is added in Front Instant
  • Front
    Conversation is moved in Front Instant
  • Front
    Conversation is reopened in Front Instant
  • Front
    Conversation is archived in Front Instant
  • Front
    Conversation is deleted in Front Instant
  • Front
    Conversation is restored in Front Instant
  • Front
    Teammate is mentioned in Front Instant
  • Front
    Assignee is changed in Front Instant
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2.

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Ready Workflows Ready Workflows for Front + Microsoft Office 365 Integration

Capture customer messages, organise contacts, sync emails, schedule events, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
Front + Microsoft Office 365 Integration

Send message from Microsoft Office 365 for new message received in Front

There are many reasons why you would want to send an message in Microsoft Office 365 when a text message is received in Front.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Front + Microsoft Office 365 flow

Route new conversations to your CRM, notify your team in chat, and track follow-up tasks across projects. Pick a combination and activate it in one click.

Microsoft Office 365
Front
+
SlackSlack (3)
+
Jira Software CloudJira Software Cloud (2)
+
HubSpotHubSpot (2)
+
ZendeskZendesk (2)
+
AsanaAsana (2)
+
Google DriveGoogle Drive (2)
F
M
S
Add every inbound Front message to Microsoft Office 365 contacts and notify your sales channel in Slack
New messages in Front instantly create contacts in Microsoft Office 365 and alert your sales team in Slack, eliminating manual copy-pasting.
F
M
S
When a Front conversation is archived, update the contact in Microsoft Office 365 and post an update in Slack
Archived conversations update your Microsoft Office 365 records and notify your team in Slack automatically.
F
M
S
Use Claude to analyse every new Front message, update Microsoft Office 365 contacts, and post summaries in Slack
Claude analyses inbound Front messages so you can store structured insights in Microsoft Office 365 and brief your team in Slack.

Supported triggers and actions for Microsoft Office 365 and Front

Mix and match to build the exact automation you need

Microsoft Office 365
Microsoft Office 365 Triggers & Actions
Calendar event is about to start in Microsoft Office 365
Triggers the automation when event is about to start
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Calendar event is ended in Microsoft Office 365
Triggers the automation when a new event is ended in a calendar
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Email is received in Microsoft Office 365
Triggers the automation when an email is received
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Email is created in Microsoft Office 365
Triggers the automation when a new email is created
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Calendar event is created in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is started in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is updated in Microsoft Office 365
Triggers the automation when a calendar event is updated
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Contact is created in Microsoft Office 365
Triggers the automation when a new contact is created
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Contact is updated in Microsoft Office 365
Triggers the automation when a contact is updated
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Retrieve Event Attachment in Microsoft Office 365
Retrieves an attachment from an event by its ID.
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Retrieve Message Attachment in Microsoft Office 365
Retrieves an attachment from a message by its ID.
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Send email in Microsoft Office 365
Sends an email to a recipient
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Create draft email in Microsoft Office 365
Adds a new contact to the contact list
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Create event in Microsoft Office 365
Adds a new contact to the contact list
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Create contact in Microsoft Office 365
Adds a new contact to the database
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Update contact in Microsoft Office 365
Updates contact information with new details
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Search contact in Microsoft Office 365
Finds and retrieves contact information
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Front
Front Triggers & Actions
Instant
Inbound message is received in Front
Triggers the automation when a new message is received
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Instant
Message delivery is failed in Front
Triggers the automation when a message delivery fails
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Instant
Outbound reply is sent (existing conversation) in Front
Triggers the automation when an outbound reply is sent to an existing conversation
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Instant
Outbound message is sent (new conversation) in Front
Triggers the automation when a new conversation is initiated
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Instant
Tag is added in Front
Triggers the automation when a tag is added
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Instant
Tag is removed in Front
Triggers the automation when a tag is added
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Instant
Comment is added in Front
Triggers the automation when a comment is added
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Instant
Conversation is moved in Front
Triggers the automation when a conversation is moved
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Instant
Conversation is reopened in Front
Triggers the automation when a closed conversation is re-opened
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Instant
Conversation is archived in Front
Triggers the automation when a conversation is archived
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Instant
Conversation is deleted in Front
Triggers the automation when any conversation is removed from the system
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Instant
Conversation is restored in Front
Triggers the automation when a closed conversation is re-opened
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Instant
Teammate is mentioned in Front
Triggers the automation when someone mentions a teammate
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Instant
Assignee is changed in Front
Triggers the automation when the assignee of a task is changed
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Import message in Front
Transferring messages or data from one source to another
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Send message in Front
Delivers a message to a designated recipient
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Send reply in Front
Sends a reply
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Create contact in Front
Adds a new contact to the database
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Update contact in Front
Updates contact information with new details
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Search contact in Front
Finds and retrieves contact information
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Update conversation in Front
Updates the ongoing conversation with new information or updates
Try it →

What can you automate with Front + Microsoft Office 365?

Streamline your customer communications and office workflows with automated connections between Front and Microsoft Office 365.

What you can automate?
🔄
Sync customer messages into office contacts
Automatically generate Microsoft Office 365 contacts the moment new messages arrive in Front, eliminating manual data transfer.
📝
Capture every submitted contact detail
Map all available sender information and message properties directly into your Microsoft Office 365 records without missing fields.
🔔
Alert team members instantly
Trigger immediate notifications or follow-up communications whenever important customer conversations are updated.
🔀
Route communications based on tags
Apply conditional logic to direct specific customer inquiries to designated folders or team members.
🔄
Keep office records continuously updated
Reflect conversation status changes and contact edits in Microsoft Office 365 as soon as they happen in Front.
🛡️
Prevent duplicate contact entries
Search existing database records before creating new entries to maintain a clean and organised office contact list.
📁
Handle conversation archiving and closures
Update office records automatically whenever customer conversations are archived or resolved in Front.
🔗
Extend workflows to team chat apps
Connect your core customer communication flow to Slack to keep internal stakeholders informed in real time.
And much more...

Who is Front + Microsoft Office 365 integration for?

Customer support teams, account managers, and business operators connect Front and Microsoft Office 365 to keep communications and contact data synchronised.

Performance marketers
Performance marketers
Support leads
Support leads
Account managers
Account managers
Operations directors
Operations directors
Project coordinators
Project coordinators
Compliance officers
Compliance officers
📈
Performance marketers
You're tracking customer inquiries and contact updates across separate communication channels, but your records only sync when someone manually exports data, so the contact counts you review are always outdated — with this integration, every new contact lands in Microsoft Office 365 instantly and your data stays current.
Support leads
You manage high-priority customer conversations in Front, but you find out about urgent requests too late because contact details take time to reach your email — with this integration, every new customer message immediately creates a Microsoft Office 365 contact and alerts your team.
🤝
Account managers
You communicate with clients daily through messaging channels, but your stakeholders ask for updates before your records are updated — with this integration, every conversation creates an organised Microsoft Office 365 record so client progress is always visible.
📊
Operations directors
You receive hundreds of customer messages every day, and your team cannot keep up with manually copying contact details into office tools — with this integration, every message submission flows straight into Microsoft Office 365 without manual entry.
📋
Project coordinators
You depend on upstream teammates to capture customer details correctly before you can start scheduling follow-ups or meetings — with this integration, every new Front contact populates Microsoft Office 365 instantly so your work begins without waiting.
🗂️
Compliance officers
You need a complete communication and contact history, but manual logging leaves gaps in your database — with this integration, every message and contact is recorded automatically in Microsoft Office 365 for a reliable archive.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Microsoft Office 365 + Front

Build and manage your Microsoft Office 365 + Front automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Office 365 + Front with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Front to Microsoft Office 365?
Frequently Asked Questions
You can connect Front to Microsoft Office 365 in one click using pre-built workflows or ask Integrately AI to build the automation for you. It takes just minutes to link your accounts alongside Slack, HubSpot, and 1,500+ other apps.
Can I automatically create Microsoft Office 365 contacts from Front messages?
Frequently Asked Questions
Can I connect Front, Microsoft Office 365, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Front and Microsoft Office 365?
Frequently Asked Questions
How does Front handle contact data during the sync?
Frequently Asked Questions
Can Microsoft Office 365 update records when Front conversations change?
Frequently Asked Questions
Do I need coding skills to automate Front and Microsoft Office 365?
Frequently Asked Questions
Is the Front and Microsoft Office 365 integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Front or Microsoft Office 365 With 1500+ Other Apps

Front
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Microsoft Office 365
Popular Microsoft Office 365 Integrations
Sync Microsoft Office 365 with accounting, project management, and reporting tools to keep data working across your stack.