Freshworks CRM (Freshsales Suite) + Tolstoy Integration

Integrate Freshworks CRM (Freshsales Suite) to Tolstoy in one click, or tell Integrately AI how you want each lead handled. Capture every video lead, create contacts instantly, update your CRM, and trigger follow-ups automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Tolstoy
    Lead is submitted in Tolstoy Instant
  • Tolstoy
    Response is created in Tolstoy Instant
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2.
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)

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Ready WorkflowsReady Workflows   for Freshworks CRM (Freshsales Suite) + Tolstoy Integration

Capture leads, create contacts, update deals, alert your team, and trigger follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Freshworks CRM (Freshsales Suite) + Tolstoy flow

Streamline your video marketing pipeline by syncing submissions with spreadsheets, team chats, and email tools. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Tolstoy
+
Google SheetsGoogle Sheets (4)
+
TypeformTypeform (3)
+
SlackSlack (3)
+
MailchimpMailchimp (3)
+
CalendlyCalendly (3)
+
ZoomZoom (3)
T
F
G
Add every Tolstoy lead to your Freshworks CRM (Freshsales Suite) contacts and log it in Google Sheets instantly.
New Tolstoy leads appear in Freshworks CRM (Freshsales Suite) as contacts and land in Google Sheets the moment they are submitted. No manual data entry, no missed prospects.
T
F
G
When a Tolstoy response is created, update the deal in Freshworks CRM (Freshsales Suite) and log the status in Google Sheets.
Keep your sales deals and tracking sheets synchronised when video responses arrive from Tolstoy. Eliminate manual updates across platforms.
T
F
G
Create a Freshworks CRM (Freshsales Suite) task for every Tolstoy lead and record it in Google Sheets.
Ensure every video lead triggers immediate follow-up tasks in Freshworks CRM (Freshsales Suite) while maintaining a complete backup log in Google Sheets.
T
F
G
If a Tolstoy lead matches key criteria, create a Freshworks CRM (Freshsales Suite) account and log it in Google Sheets.
Route high-value video leads directly into Freshworks CRM (Freshsales Suite) as new accounts while keeping your Google Sheets audit trail current.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Tolstoy

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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Tolstoy
Tolstoy Triggers & Actions
Instant
Lead is submitted in Tolstoy
Triggers the automation when a lead is submitted
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Instant
Response is created in Tolstoy
Triggers the automation when a response is submitted
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No action is available

What can you automate with Freshworks CRM (Freshsales Suite) + Tolstoy?

Streamline your video marketing workflow by connecting lead generation to CRM management and team notifications.

What you can automate?
🎥
Capture video leads into Freshworks CRM (Freshsales Suite) instantly
Every lead submitted in Tolstoy automatically generates a new contact in Freshworks CRM (Freshsales Suite). Eliminate manual copy-pasting and start your follow-up sequence immediately.
📝
Map every submitted field and response detail
Extract all custom questionnaire answers and video responses from Tolstoy and populate your Freshworks CRM (Freshsales Suite) fields accurately. Ensure no prospect detail gets lost.
🔔
Alert your sales team the moment a lead arrives
Notify your revenue channel in Slack whenever a new lead is submitted in Tolstoy or a contact is created in Freshworks CRM (Freshsales Suite). Keep response times exceptionally fast.
🔀
Route leads conditionally based on submitted answers
Check Tolstoy submission fields to determine company size or budget, then create specialised accounts or tasks in Freshworks CRM (Freshsales Suite) for high-value prospects.
🔄
Keep your CRM deals updated as engagement evolves
Automatically update deal stages in Freshworks CRM (Freshsales Suite) whenever new responses are created in Tolstoy. Keep your pipeline status accurate in real time.
🔍
Search and update existing contacts without duplicates
Search for existing contacts by email or phone in Freshworks CRM (Freshsales Suite) before creating new records, ensuring your database remains clean and free of duplicate entries.
📋
Automate follow-up tasks for every new submission
Create follow-up tasks for contacts or deals in Freshworks CRM (Freshsales Suite) automatically when video leads are captured in Tolstoy. Keep your sales team organized and on track.
📊
Extend your workflow to spreadsheets and communication tools
Send captured Tolstoy lead data directly into Google Sheets while simultaneously updating Freshworks CRM (Freshsales Suite) and notifying your team in Slack.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Tolstoy integration for?

B2B marketing and sales teams rely on this integration to eliminate manual data entry, accelerate lead follow-up, and keep video campaign tracking accurate.

Performance marketers
Performance marketers
Sales development reps
Sales development reps
Customer success managers
Customer success managers
Marketing directors
Marketing directors
Account executives
Account executives
Operations managers
Operations managers
📈
Performance marketers
You're running video campaigns across multiple touchpoints but your tracking sheet only updates when someone manually exports leads, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new lead lands in the sheet instantly and your data stays current.
🎯
Sales development reps
You need to reach out to prospects the moment they show buying intent, but finding video submissions buried in Tolstoy means hours of delay before anyone picks up the phone — with this integration, every new lead creates a contact in Freshworks CRM (Freshsales Suite) immediately so your outreach starts right away.
🤝
Customer success managers
You answer to stakeholders who want immediate visibility into incoming video engagement and feedback, but compiling reports by hand leaves massive gaps in your project timeline — with this integration, every response updates your records automatically and keeps your stakeholders fully informed.
📊
Marketing directors
The volume of video submissions is too high for your team to keep up by hand, leading to missed prospects and untracked responses across campaigns — with this integration, every lead and response flows directly into Freshworks CRM (Freshsales Suite) without requiring any manual data entry.
💼
Account executives
You own the closing stage and depend on upstream marketing teams to hand over qualified video prospects without missing key details — with this integration, every submission populates your CRM records accurately so you never miss critical prospect background.
⚙️
Operations managers
You need a reliable history of all video interactions and keep finding missing entries when teams copy data between platforms manually — with this integration, every contact and deal record stays complete and audit-ready across your entire stack.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Tolstoy

Build and manage your Freshworks CRM (Freshsales Suite) + Tolstoy automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Tolstoy with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Tolstoy?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Tolstoy easily in 1 click using Integrately. Set up ready-made workflows or use Integrately AI to build custom sequences linking your video platform with Google Sheets, Slack, and 1,500+ other apps.
Can I automatically create Freshworks CRM contacts from Tolstoy video submissions?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Tolstoy, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Tolstoy?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle new contacts created from video leads?
Frequently Asked Questions
Can Tolstoy track video responses and update my sales pipeline?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and Tolstoy?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Tolstoy integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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No worries — just send us a message and we’ll get back to you as soon as possible.

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