Freshworks CRM (Freshsales Suite) + Syncro Integration

Integrate Freshworks CRM (Freshsales Suite) to Syncro in one click, or tell Integrately AI how you want each customer handled. Sync records, create deals, log customer interactions, and update pipeline stages automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Syncro
    Customer is created in Syncro
  • Syncro
    Ticket is created in Syncro Instant
  • Syncro
    Ticket status is changed in Syncro Instant
  • Syncro
    Ticket is marked as resolved in Syncro Instant
  • Syncro
    RMM alert is created in Syncro Instant
  • Syncro
    Invoice is created in Syncro Instant
  • Syncro
    Payment is made in Syncro Instant
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2.

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + Syncro Integration

Create deals from new customers, log tickets, keep accounts updated, and track payments, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + Syncro Integration

Create Syncro customer from new Freshworks CRM (Freshsales Suite) account

If you have created a account in Freshworks CRM (Freshsales Suite), it's important to create a customer in Syncro. This will help ensure that your accounts are properly linked and that the transactions between your two accounts are correctly recorded. Thereby helping keep all of your information in one place and making it easy to track your company's finances.
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Syncro + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) account from new Syncro invoice

If you're a small business owner who uses Syncro to manage your finances, you may be wondering if there's a way to automatically create a account profile in Freshworks CRM (Freshsales Suite) whenever an invoice is created.

Thankfully, there is! Just setup this automation to stay organized and streamlined with Freshworks CRM (Freshsales Suite) and Syncro!
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Syncro + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) contact for new Syncro customer

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Syncro - Freshworks CRM (Freshsales Suite) integration, anytime a new Syncro customer is created, an Freshworks CRM (Freshsales Suite) contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Syncro + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) deal from new Syncro customer

Anytime a new customer is created in your Syncro, a new deal will automatically be created in your Freshworks CRM (Freshsales Suite). This ensures that all of your deal are linked to the right customer, and that you never miss an opportunity to follow up with a new lead.

This Syncro - Freshworks CRM (Freshsales Suite) integration save you time and effort by keeping your data synchronized across systems. As a result, you can focus on your core business objectives and leave the tedious data entry to the automation.
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Freshworks CRM (Freshsales Suite) + Syncro Integration

Create Syncro customer for new Freshworks CRM (Freshsales Suite) contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Freshworks CRM (Freshsales Suite) - Syncro integration, anytime a new Freshworks CRM (Freshsales Suite) contact is created, an Syncro customer should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Connect more apps to your Freshworks CRM (Freshsales Suite) + Syncro flow

Streamline billing, customer notifications, and pipeline tracking by connecting additional tools to your core workflow. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Syncro
+
StripeStripe (2)
+
QuickBooks OnlineQuickBooks Online (1)
+
SlackSlack (1)
+
HubSpotHubSpot (1)
+
XeroXero (1)
+
CalendlyCalendly (1)
S
F
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When a customer is created in Syncro, create a deal in Freshworks CRM (Freshsales Suite) and process the payment in Stripe.
New Syncro customers automatically generate a Freshworks CRM (Freshsales Suite) deal while Stripe handles the initial payment processing.
S
F
S
When a payment is made in Syncro, update the account in Freshworks CRM (Freshsales Suite) and log the charge in Stripe.
Payment updates in Syncro automatically refresh Freshworks CRM (Freshsales Suite) account records and record data in Stripe.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Syncro

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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Syncro
Syncro Triggers & Actions
Customer is created in Syncro
Triggers the automation when a new customer is created
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Instant
Ticket is created in Syncro
Triggers the automation when a new ticket is created
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Instant
Ticket status is changed in Syncro
Triggers the automation when the stauts of a ticket is updated
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Instant
Ticket is marked as resolved in Syncro
Triggers the automation when a ticket is marked as resolved
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Instant
RMM alert is created in Syncro
Triggers the automation when a remote monitoring and management (RMM) alert is created
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Instant
Invoice is created in Syncro
Triggers the automation when any invoice is added or modified
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Instant
Payment is made in Syncro
Triggers the automation when a payment is made
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Create customer in Syncro
Adds a new customer to the database
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Search customer in Syncro
Locates and retrieves customer information
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Create ticket in Syncro
Generates a new ticket
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Create lead in Syncro
Generates new leads for potential customers
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What can you automate with Freshworks CRM (Freshsales Suite) + Syncro?

Connect your sales pipeline and service platform to eliminate manual data entry across customer management workflows.

What you can automate?
🔄
Sync new customer records instantly
Automatically create a new deal or contact in Freshworks CRM (Freshsales Suite) whenever a customer is created in Syncro. Eliminate manual re-typing and keep your sales pipeline updated in real time.
📋
Capture complete ticket and invoice details
Map all submitted ticket fields, payment records, and invoice data across both platforms instead of basic summaries. Your CRM records capture every detail required for effective follow-up.
📢
Alert your team the moment events occur
Trigger instant team notifications in Slack or email channels whenever high-priority tickets or payments are recorded in Syncro, ensuring rapid internal response.
🔀
Route data based on submitted fields
Send enterprise accounts to senior sales reps and standard clients to general queues in Freshworks CRM (Freshsales Suite) based on specific criteria submitted in Syncro.
🔄
Keep records updated as data changes
Automatically update existing accounts and deals in Freshworks CRM (Freshsales Suite) whenever ticket statuses or customer details change in Syncro.
🔍
Prevent duplicate records automatically
Search existing contacts and accounts before creating new entries, updating existing profiles in Freshworks CRM (Freshsales Suite) to maintain a clean database.
💳
Automate status and payment workflows
Handle later lifecycle events like invoice payments and resolved tickets by updating deal stages and logging transaction notes automatically.
🔌
Extend your workflow to additional apps
Connect Stripe, QuickBooks Online, Slack, or other tools to build multi-app pipelines that start with your core Syncro and Freshworks CRM (Freshsales Suite) integration.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Syncro integration for?

Connecting Freshworks CRM (Freshsales Suite) and Syncro eliminates manual data entry, helping sales, operations, and finance teams keep client records and pipelines perfectly aligned.

Revenue operations managers
Revenue operations managers
Support dispatchers
Support dispatchers
Account managers
Account managers
Sales operations leads
Sales operations leads
Business development reps
Business development reps
IT service managers
IT service managers
📈
Revenue operations managers
You're managing deal pipelines in Freshworks CRM (Freshsales Suite) while billing runs in Syncro, but revenue reports only update after manual exports, so your monthly forecasting numbers are always days behind — automating both apps means every customer creation instantly updates your pipeline and your financial reporting stays accurate.
Support dispatchers
You're handling IT service tickets in Syncro without visibility into customer deals, so urgent support requests sit unassigned while sales teams remain unaware of client issues — with this integration, every new ticket triggers automated notifications and account updates, ensuring critical support tasks never get missed.
🤝
Account managers
You're tracking client health in Freshworks CRM (Freshsales Suite) while managing asset tracking in Syncro, but status updates require constant cross-referencing between platforms, leading to overlooked client communications — connecting these apps means ticket resolutions and payment milestones reflect instantly in client records.
📊
Sales operations leads
You're processing high volumes of new client accounts in Syncro, but manual contact creation in Freshworks CRM (Freshsales Suite) creates severe data entry bottlenecks across your sales team — automating both apps means every client record populates instantly without manual intervention.
💼
Business development reps
You're waiting on customer setup completion in Syncro before you can schedule follow-up tasks in Freshworks CRM (Freshsales Suite), resulting in delayed outreach to newly converted accounts — integrating these apps means follow-up tasks trigger the moment customer records are established.
🛠️
IT service managers
You're logging recurring service issues in Syncro while client histories remain fragmented in Freshworks CRM (Freshsales Suite), causing gaps in your customer interaction timeline — this integration means every ticket and payment log populates directly into your CRM history.
Our team

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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Syncro

Build and manage your Freshworks CRM (Freshsales Suite) + Syncro automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Syncro with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Syncro?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Syncro in just 1 click using ready templates or ask Integrately AI to build the integration and map the fields for your workflow.
How can I automatically create deals in Freshworks CRM (Freshsales Suite) from new Syncro customers?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Syncro, and Stripe?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Syncro?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle contact updates during automation?
Frequently Asked Questions
Can Syncro ticket status changes update Freshworks CRM (Freshsales Suite) deals?
Frequently Asked Questions
Can I automate workflows between Freshworks CRM (Freshsales Suite) and Syncro without coding?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Syncro integration free?
Frequently Asked Questions
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