Freshworks CRM (Freshsales Suite) + Slack Integration

Integrate Freshworks CRM (Freshsales Suite) to Slack in one click, or tell Integrately AI how you want each deal handled. Create records, notify your sales team, update pipelines, and trigger follow-ups automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Slack
    Message is posted on private channel in Slack
  • Slack
    Group message is received in Slack
  • Slack
    Direct message is received in Slack
  • Slack
    Reaction is added in Slack
  • Slack
    Channel is created in Slack
  • Slack
    Custom emoji is added in Slack
  • Slack
    User is created in Slack
  • Slack
    File is created in Slack
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2.

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + Slack Integration

Capture leads, alert your team about new deals, update contact details, and send follow-up notifications, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + Slack Integration

Send Slack message for new Freshworks CRM task

With this Freshworks CRM - Slack integration, whenever a new task is created in Freshworks CRM, message will be sent via Slack. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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Freshworks CRM (Freshsales Suite) + Slack Integration

Send Slack message for new Freshworks CRM contact

Anytime a new contact is added to your Freshworks CRM, automatically send them a message through Slack letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Freshworks CRM - Slack integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Freshworks CRM (Freshsales Suite) + Slack Integration

Send Slack message for new Freshworks CRM deal

Whenever a new deal is created in your Freshworks CRM, you'll want to communicate with your team to make sure everyone is on the same page. Sending Slack message ensures that everyone knows about the new deal and can provide input on the best way to move forward.

This not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more deals. In short, this Freshworks CRM - Slack integration is essential for any business to stay organized and ensure that the team is always aware of new deals.
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Freshworks CRM (Freshsales Suite) + Slack Integration

Send Slack message for new Freshworks CRM (Freshsales Suite) contact

Anytime a new contact is added to your Freshworks CRM (Freshsales Suite), automatically send them a message through Slack letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Freshworks CRM (Freshsales Suite) - Slack integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See more
Freshworks CRM (Freshsales Suite) + Slack Integration

Send Slack message for new Freshworks CRM (Freshsales Suite) task

With this Freshworks CRM (Freshsales Suite) - Slack integration, whenever a new task is created in Freshworks CRM (Freshsales Suite), message will be sent via Slack. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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Connect more apps to your Freshworks CRM (Freshsales Suite) + Slack flow

Sync your CRM data with project tracking, customer support, and email marketing tools to keep your teams aligned. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Slack
+
Google WorkspaceGoogle Workspace (4)
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MailchimpMailchimp (4)
+
CalendlyCalendly (4)
+
ZoomZoom (4)
+
StripeStripe (4)
+
AsanaAsana (4)
F
G
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Add every new Freshworks CRM (Freshsales Suite) contact to your Google Sheets tracker, and notify your sales team in Slack
New Freshworks CRM (Freshsales Suite) contacts populate your Google Sheets tracker immediately and your team gets alerted in Slack, eliminating manual spreadsheet updates.
F
G
S
When a Freshworks CRM (Freshsales Suite) deal is updated, log the update in Google Sheets and post a notice in Slack
Deal progress changes update your Google Sheets records instantly while Slack alerts your team, keeping pipeline tracking accurate across platforms.
F
G
S
Create a Google Calendar event for every new Freshworks CRM (Freshsales Suite) task, and announce it in Slack
Tasks created in your CRM automatically generate scheduled Google Calendar events and notify your team in Slack so deadlines are never missed.
F
G
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When a Freshworks CRM (Freshsales Suite) account is created, save the company details in Google Sheets and notify your account managers in Slack
New account creation entries flow straight into Google Sheets and trigger a Slack notification for your account managers.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Slack

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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Slack
Slack Triggers & Actions
Message is posted on private channel in Slack
Triggers the automation when a message is posted on a private channel
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Group message is received in Slack
Triggers the automation when a group message is received
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Direct message is received in Slack
Triggers the automation when a direct message is received
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Reaction is added in Slack
Triggers the automation when someone reacts to any message
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Channel is created in Slack
Triggers the automation when a new channel is created
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Custom emoji is added in Slack
Triggers the automation when a custom emoji is added
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User is created in Slack
Triggers the automation when a new user is created
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File is created in Slack
Triggers the automation when a particular action in the workflow fails
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Search user in Slack
Searches for a user
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Get thread messages in Slack
Retrieves messages in a specific thread
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Send channel message in Slack
Sends a channel message
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Send direct message in Slack
Sends a private message to a recipient
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Send private channel message in Slack
Sends a private message to a channel
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Reply to channel message in Slack
Replies to a channel message
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Search message in Slack
Searches for a message
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Invite user to channel in Slack
Sends an invitation to a user to join a channel
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Search user by email in Slack
Retrieves user information based on their email address
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Update profile in Slack
Updates the user's profile
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Create channel in Slack
Creates a new channel
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Set channel topic in Slack
Sets the channel topic
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Get user by id in Slack
Retrieves user information using their id
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Set status in Slack
Sets the status
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Get Message Permalink in Slack
Retrieves the unique url link for a message within a conversation or chat
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Add reminder in Slack
Schedule and set reminder for a date and time
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What can you automate with Freshworks CRM (Freshsales Suite) + Slack?

Streamline your sales pipeline and team communication by connecting every customer event to instant notifications and automated updates.

What you can automate?
🎯
Send instant notifications for new CRM deals
Trigger automated alerts in Slack whenever a new deal or contact is created in Freshworks CRM (Freshsales Suite), ensuring your sales reps never miss an opportunity.
📋
Capture every submitted contact detail
Map complete contact and account records from your CRM straight into tracking spreadsheets or secondary tools without missing custom fields.
🔔
Alert the right team member immediately
Route specific customer messages and contact updates directly to designated channel members the second they occur.
🔀
Route workflows based on submitted field values
Send high-value enterprise leads to priority channels while directing standard inquiries to general support queues automatically.
🔄
Keep records updated across platforms
Synchronize contact modifications and deal stage changes across all connected applications without manual re-entry.
Prevent duplicate records automatically
Search existing databases before creating new entries to ensure clean, deduplicated contact and account lists.
📊
Manage status changes and updates
Automatically track deal progression, task completion, and account modifications from initial creation to final resolution.
🔗
Extend workflows to supporting apps
Connect your core sales process with popular tools like Google Workspace, Mailchimp, or Asana to expand team capabilities.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Slack integration for?

Sales teams, account managers, and business leaders who need instant notifications and up-to-date CRM records without manual data entry slowing down their daily pipeline.

Performance marketers and analysts
Performance marketers and analysts
Sales representatives
Sales representatives
Client service managers
Client service managers
High-volume support teams
High-volume support teams
Handoff coordinators
Handoff coordinators
CRM administrators
CRM administrators
📈
Performance marketers and analysts
You rely on contact and deal reports to guide campaign budgets, but manual exports leave your metrics outdated — this integration means every new entry syncs instantly and your dashboards stay current.
Sales representatives
You need to act on inbound leads the moment they arrive, but notification delays cause you to reach out too late — with this integration, every deal or contact alert hits your team chat instantly.
🤝
Client service managers
You answer to stakeholders who expect real-time progress updates, but manual tracking leaves gaps in your reports — automating both apps means every status change is communicated immediately.
🚀
High-volume support teams
Your inbound ticket and contact volume is too high for manual record-keeping, leading to missed follow-ups — connecting these apps means every submission is logged and routed automatically.
🔄
Handoff coordinators
You depend on upstream teammates to pass over complete contact details before you can start work, but missing data stalls your progress — this integration means all necessary records arrive complete.
🗂️
CRM administrators
You need a reliable, gap-free history of every customer interaction across your platforms, but manual data entry causes chronic discrepancies — connecting these systems ensures complete audit trails.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Slack

Build and manage your Freshworks CRM (Freshsales Suite) + Slack automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Slack with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Slack?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Slack instantly using 1-click setup on Integrately, alongside tools like Google Workspace, Mailchimp, and Asana. Use ready automation templates or ask Integrately AI to build the custom workflow for your team.
Can I automatically send a Slack notification whenever a new deal is created in Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Slack, and Google Workspace?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Slack?
Frequently Asked Questions
How are new contacts handled between Freshworks CRM (Freshsales Suite) and Slack?
Frequently Asked Questions
Can I send direct messages in Slack when Freshworks CRM (Freshsales Suite) deals update?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and Slack?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Slack integration free?
Frequently Asked Questions
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