Freshworks CRM (Freshsales Suite) + Sharepoint Integration

Integrate Freshworks CRM (Freshsales Suite) to Sharepoint in one click, or tell Integrately AI how you want each contact handled. Sync contact details, store documents securely, alert your team, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Sharepoint
    File is created in folder in Sharepoint
  • Sharepoint
    Folder is created in Sharepoint
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2.
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • Sharepoint
    Search site in Sharepoint
  • Sharepoint
    Create list item in Sharepoint
  • Sharepoint
    Create list in Sharepoint
  • Sharepoint
    Create folder in Sharepoint
  • Sharepoint
    Search folder by name in Sharepoint
  • Sharepoint
    Upload file in Sharepoint
  • Sharepoint
    Search file by name in Sharepoint
  • Sharepoint
    Download file in Sharepoint
  • Sharepoint
    Create a shareable link of the File/Folder in Sharepoint

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + Sharepoint Integration

Capture contact details, organise new folders, keep lists updated, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Freshworks CRM (Freshsales Suite) + Sharepoint flow

Extend your automation stack by connecting support, messaging, document signing, and planning tools once your core files and contacts are handled. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Sharepoint
+
Microsoft OutlookMicrosoft Outlook (3)
+
SlackSlack (3)
+
DocuSignDocuSign (2)
+
ZoomZoom (2)
+
Jira Software CloudJira Software Cloud (2)
+
Google DriveGoogle Drive (2)
F
S
M
Add every new Freshworks CRM (Freshsales Suite) contact to SharePoint, and send a confirmation email in Microsoft Outlook.
New contacts land in SharePoint instantly and Microsoft Outlook sends out the confirmation email, removing manual copy tasks.
F
S
M
When a Freshworks CRM (Freshsales Suite) deal is updated, create a SharePoint folder and notify your team in Microsoft Outlook.
Updated deals trigger SharePoint folder creation and Microsoft Outlook notifications without manual coordination.
S
F
M
When a SharePoint file is created, update the contact in Freshworks CRM (Freshsales Suite) and send a notice in Microsoft Outlook.
New SharePoint files update your Freshworks CRM (Freshsales Suite) records and notify stakeholders through Microsoft Outlook.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Sharepoint

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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Sharepoint
Sharepoint Triggers & Actions
File is created in folder in Sharepoint
Triggers the automation when a particular action in the workflow fails
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Folder is created in Sharepoint
Triggers the automation when a new folder is created
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Search site in Sharepoint
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Create list item in Sharepoint
Adds a new item to a list
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Create list in Sharepoint
Generates a new list
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Create folder in Sharepoint
Creates a new folder in the designated location
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Search folder by name in Sharepoint
Searches for a folder by its name
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Upload file in Sharepoint
Uploads a file to the particular location
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Search file by name in Sharepoint
Find files based on their names
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Download file in Sharepoint
Download files to a location
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Create a shareable link of the File/Folder in Sharepoint
Generates a shareable link for a file/folder
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What can you automate with Freshworks CRM (Freshsales Suite) + Sharepoint?

Connect your CRM data and document management workflows into a single automated pipeline.

What you can automate?
📂
Sync new CRM contacts directly to document folders
Automatically generate a new SharePoint folder whenever a contact is created in Freshworks CRM (Freshsales Suite). Eliminate manual folder creation and keep client documents organised from day one.
📝
Capture every submitted field in your records
Map all available contact and deal details from Freshworks CRM (Freshsales Suite) directly into SharePoint lists and file properties instead of missing key metadata.
🔔
Alert your team the moment files or leads arrive
Trigger instant team notifications whenever a new contact is created or a document is uploaded, ensuring zero delay in team response times.
🔀
Route records based on submitted criteria
Send high-value deals to specific SharePoint directories and standard accounts to general folders based on criteria submitted in your CRM.
🔄
Keep records updated when details change
Ensure modifications made to contacts or deals in Freshworks CRM (Freshsales Suite) reflect immediately across your SharePoint file directories.
🔍
Search and update instead of creating duplicates
Check existing records in SharePoint before creating new folders or items, maintaining clean data across your entire repository.
📋
Handle later status changes and deal stages
Trigger document archiving or folder permission updates automatically when a Freshworks CRM (Freshsales Suite) deal moves to closed or completed stages.
🚀
Extend your workflow to messaging and support apps
Connect your core Freshworks CRM (Freshsales Suite) and SharePoint pipeline with Slack or Microsoft Outlook to notify stakeholders automatically.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Sharepoint integration for?

Sales and support teams handling customer information across CRM records and document libraries need real-time synchronisation to eliminate manual tracking gaps.

Sales Operations Managers
Sales Operations Managers
Account Executives
Account Executives
Client Success Leads
Client Success Leads
Support Team Supervisors
Support Team Supervisors
Implementation Specialists
Implementation Specialists
Compliance Officers
Compliance Officers
📈
Sales Operations Managers
You report on deal progress and pipeline metrics, but your document logs are always out of sync with CRM records — automating both apps means every new deal instantly provisions a SharePoint folder and keeps your metrics accurate.
Account Executives
You need to act fast when new prospects convert, and you find out about file uploads too late — this integration means every new contact triggers immediate document creation so you never miss a handoff.
🤝
Client Success Leads
You answer to external clients who want to see document progress, but tracking files manually causes delays — connecting these apps means every client submission updates your CRM and document repository simultaneously.
📊
Support Team Supervisors
The volume of incoming client files is too high for anyone to keep up by hand, leading to lost attachments — automating both apps means every file and contact is catalogued instantly without manual sorting.
🔄
Implementation Specialists
You own onboarding steps and depend on sales reps to hand over client folders manually, causing bottlenecks — this integration means every new contact or deal automatically establishes the required folder structure.
📁
Compliance Officers
You need a reliable history of client records and document creation, but keep finding gaps between CRM entries and storage — automating both apps means every action creates a verified trail across both platforms.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Sharepoint

Build and manage your Freshworks CRM (Freshsales Suite) + Sharepoint automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Sharepoint with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Sharepoint?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Sharepoint using 1-click automation setup on Integrately, with support for Microsoft Outlook, Slack, and 1,500+ integrations.
Can I automatically create SharePoint folders when a Freshworks CRM (Freshsales Suite) contact is created?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Sharepoint, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Sharepoint?
Frequently Asked Questions
How are contacts managed between Freshworks CRM (Freshsales Suite) and SharePoint?
Frequently Asked Questions
Can I manage SharePoint lists and folders from Freshworks CRM (Freshsales Suite) updates?
Frequently Asked Questions
How do I automate Freshworks CRM (Freshsales Suite) and Sharepoint without coding?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Sharepoint integration free?
Frequently Asked Questions
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You Can Also Connect Freshworks CRM (Freshsales Suite) or Sharepoint With 1500+ Other Apps

Freshworks CRM (Freshsales Suite)
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Connect Freshworks CRM (Freshsales Suite) to sales, email, and billing tools to streamline your customer pipeline.
Sharepoint
Popular Sharepoint Integrations
Sync SharePoint with cloud storage, document management, and analytics tools to keep your file repository connected.