Freshworks CRM (Freshsales Suite) + Microsoft Teams Integration

Connect Freshworks CRM (Freshsales Suite) to Microsoft Teams in 1 click

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Microsoft Teams
    Chat message is received in Microsoft Teams
  • Microsoft Teams
    Message posted in channel in Microsoft Teams
  • Microsoft Teams
    Channel is created in Microsoft Teams
  • Microsoft Teams
    New chat is created in Microsoft Teams
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2.

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Ready Workflows Ready Workflows   for Freshworks CRM (Freshsales Suite) + Microsoft Teams Integration

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Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + Microsoft Teams Integration

Send Microsoft Teams message for new Freshworks CRM (Freshsales Suite) contact

Anytime a new contact is added to your Freshworks CRM (Freshsales Suite), automatically send them a message through Microsoft Teams letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Freshworks CRM (Freshsales Suite) - Microsoft Teams integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Freshworks CRM (Freshsales Suite) + Microsoft Teams Integration

Send Microsoft Teams message for new Freshworks CRM (Freshsales Suite) task

With this Freshworks CRM (Freshsales Suite) - Microsoft Teams integration, whenever a new task is created in Freshworks CRM (Freshsales Suite), message will be sent via Microsoft Teams. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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Freshworks CRM (Freshsales Suite) + Microsoft Teams Integration

Send Microsoft Teams message for new Freshworks CRM (Freshsales Suite) deal

Whenever a new deal is created in your Freshworks CRM (Freshsales Suite), you'll want to communicate with your team to make sure everyone is on the same page. Sending Microsoft Teams message ensures that everyone knows about the new deal and can provide input on the best way to move forward.

This not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more deals. In short, this Freshworks CRM (Freshsales Suite) - Microsoft Teams integration is essential for any business to stay organized and ensure that the team is always aware of new deals.
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Who Is This Integration For?

Sales Teams
Sales Teams
Customer Support Teams
Customer Support Teams
Project Managers
Project Managers
Marketing Teams
Marketing Teams
Account Managers
Account Managers
Sales Teams
Sales teams are constantly juggling multiple leads and clients. FreshworksCRM helps them manage their contacts and deals, but they need a quick way to share updates or discuss specific deals with team members, which is where integrating with Microsoft Teams becomes invaluable.
Customer Support Teams
Customer support teams track issues and interactions in FreshworksCRM, but when a critical issue arises, they often need rapid team collaboration in Microsoft Teams to strategize a response or gather necessary information.
Project Managers
Project managers track progress and client communications in FreshworksCRM but require seamless communication with their team in Microsoft Teams to ensure everyone is aligned on tasks and timelines.
Marketing Teams
Marketing teams generate leads through campaigns managed in FreshworksCRM and need to quickly share insights or campaign results with colleagues in Microsoft Teams to adjust strategies in real-time.
Account Managers
Account managers oversee client interactions in FreshworksCRM and foresee the need to quickly coordinate internally via Microsoft Teams to address a client’s evolving needs or troubleshoot issues.
Freshworks CRM (Freshsales Suite) logo
Microsoft Teams logo

What Can You Automate With Freshworks CRM (Freshsales Suite) + Microsoft Teams

Notify team about new leads
When a new lead is added in FreshworksCRM, you can automatically send a notification to a Microsoft Teams channel. This helps keep your team in the loop and allows for quick follow-through on potential deals.
Share deal updates instantly
Automatically post updates to a Microsoft Teams channel whenever a deal stage changes in FreshworksCRM. Your sales team stays informed and can discuss strategy without delay.
Alert on unresolved tickets
If a customer support ticket is unresolved for a specific period, trigger an alert in Microsoft Teams to prompt immediate attention. This ensures none of your important tickets falls through the cracks.
Discuss new contacts in Team
When new contact is created in FreshworksCRM, you can automatically share their info in a Microsoft Teams chat or channel. This keeps your team aware of key new connections and fosters collaboration.
Team notification for task updates
Automatically notify your Microsoft Teams when tasks in FreshworksCRM are updated or completed. This keeps everyone aligned on the project status and next steps.
And much more...
Automations

Top 10 Most Popular Freshworks CRM (Freshsales Suite) Automations from
Integrately Community

Just click on the workflow you want to automate

Elementor Forms logo
Freshworks CRM (Freshsales Suite) logo
Create Freshworks CRM (Freshsales Suite) contact for new Elementor Forms form submission
Activate
Google Sheets logo
Freshworks CRM (Freshsales Suite) logo
Create Freshworks CRM (Freshsales Suite) contact for new Google Sheets row
Activate
WordPress logo
Freshworks CRM (Freshsales Suite) logo
Create Freshworks CRM (Freshsales Suite) contact for new WordPress user
Activate
Convert Box logo
Freshworks CRM (Freshsales Suite) logo
Create Freshworks CRM (Freshsales Suite) contact for new Convert Box visitor
Activate
ThriveCart logo
Freshworks CRM (Freshsales Suite) logo
Create Freshworks CRM (Freshsales Suite) contact from new ThriveCart purchase
Activate
Elementor Forms logo
Freshworks CRM (Freshsales Suite) logo
Create Freshworks CRM (Freshsales Suite) contact for new Elementor Forms form submission
Activate
Google Sheets logo
Freshworks CRM (Freshsales Suite) logo
Create Freshworks CRM (Freshsales Suite) contact for new Google Sheets row
Activate
WordPress logo
Freshworks CRM (Freshsales Suite) logo
Create Freshworks CRM (Freshsales Suite) contact for new WordPress user
Activate
Convert Box logo
Freshworks CRM (Freshsales Suite) logo
Create Freshworks CRM (Freshsales Suite) contact for new Convert Box visitor
Activate
ThriveCart logo
Freshworks CRM (Freshsales Suite) logo
Create Freshworks CRM (Freshsales Suite) contact from new ThriveCart purchase
Activate
Freshworks CRM (Freshsales Suite) logo
Apollo logo
Create Apollo opportunity from new Freshworks CRM (Freshsales Suite) contact
Activate
Freshworks CRM (Freshsales Suite) logo
AiSensy logo
Send AiSensy template message for new Freshworks CRM (Freshsales Suite) task
Activate
Freshworks CRM (Freshsales Suite) logo
Apollo logo
Create Apollo opportunity for new Freshworks CRM (Freshsales Suite) deal
Activate
Freshworks CRM (Freshsales Suite) logo
MSG91 logo
Send MSG91 sms for new Freshworks CRM (Freshsales Suite) task
Activate
Freshworks CRM (Freshsales Suite) logo
WhatsApp logo
Send WhatsApp message for new Freshworks CRM (Freshsales Suite) task
Activate
Freshworks CRM (Freshsales Suite) logo
Apollo logo
Create Apollo opportunity from new Freshworks CRM (Freshsales Suite) contact
Activate
Freshworks CRM (Freshsales Suite) logo
AiSensy logo
Send AiSensy template message for new Freshworks CRM (Freshsales Suite) task
Activate
Freshworks CRM (Freshsales Suite) logo
Apollo logo
Create Apollo opportunity for new Freshworks CRM (Freshsales Suite) deal
Activate
Freshworks CRM (Freshsales Suite) logo
MSG91 logo
Send MSG91 sms for new Freshworks CRM (Freshsales Suite) task
Activate
Freshworks CRM (Freshsales Suite) logo
WhatsApp logo
Send WhatsApp message for new Freshworks CRM (Freshsales Suite) task
Activate

Top 10 Most Popular Microsoft Teams Automations from
Integrately Community

Most popularmost-popular-automations
01
Discord logo
Microsoft Teams logo
Send Microsoft Teams message for new Discord message
02
Salesforce logo
Microsoft Teams logo
Send Microsoft Teams message for new Salesforce record
03
Google Sheets logo
Microsoft Teams logo
Send Microsoft Teams message for new Google Sheets row
04
Microsoft Teams logo
Notion logo
Create Notion database item for new message received in Microsoft Teams
05
Google Sheets logo
Microsoft Teams logo
Send Microsoft Teams message for updated Google Sheets row
cloud
Microsoft Teams
app integration
06
Microsoft Teams logo
GoHighLevel (Legacy) logo
Create GoHighLevel note for new Microsoft Teams message
07
MySQL logo
Microsoft Teams logo
Send Microsoft Teams message for new MySQL row
08
SQL Server logo
Microsoft Teams logo
Send Microsoft Teams message for new SQL Server row
09
Microsoft Teams logo
Zoho Recruit logo
Create Zoho Recruit record for new message received in Microsoft Teams
10
Grist logo
Microsoft Teams logo
Send Microsoft Teams message for new Grist record
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2
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in $19.99

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You Can Also Connect Freshworks CRM (Freshsales Suite) or Microsoft Teams With 1400+ Other Apps

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite)
Freshworks is an all-in-one solution for sales, marketing, customer support and service teams to optimize their existing workflows. It helps you close deals faster, win more business, and retain your best customers.
Microsoft Teams
Microsoft Teams
Microsoft teams allows you to chat, call and collaborate with your colleagues faster and easier than ever before. The platform has been designed as a place for conversations, meetings, notes, files and other aspects of teamwork in one place.