
Create Freshworks CRM (Freshsales Suite) contact for new Microsoft Outlook contact
However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.
Using this Microsoft Outlook - Freshworks CRM (Freshsales Suite) integration, anytime a new Microsoft Outlook contact is created, an Freshworks CRM (Freshsales Suite) contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.