Create Freshworks CRM (Freshsales Suite) contact for new Microsoft Dynamics 365 CRM contact
However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.
Using this Microsoft Dynamics 365 CRM - Freshworks CRM (Freshsales Suite) integration, anytime a new Microsoft Dynamics 365 CRM contact is created, an Freshworks CRM (Freshsales Suite) contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.