Freshworks CRM (Freshsales Suite) + MailUp Integration

Integrate Freshworks CRM (Freshsales Suite) to MailUp in one click, or tell Integrately AI how you want each contact handled. Add new contacts to your email lists, trigger targeted campaigns, update subscriber statuses, and keep your marketing data aligned automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • MailUp
    List is created in MailUp
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2.
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • MailUp
    Add subscriber to a group in MailUp
  • MailUp
    Add subscriber to a list in MailUp
  • MailUp
    Send message to recipient in MailUp
  • MailUp
    Create a message in MailUp
  • MailUp
    Send message to group in MailUp
  • MailUp
    Create a group in MailUp
  • MailUp
    Create a list in MailUp
  • MailUp
    Remove recipient from list in MailUp

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + MailUp Integration

Add contacts to lists, update subscriber groups, trigger targeted newsletters, and keep your marketing records synced, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + MailUp Integration

Create MailUp contact for new Freshworks CRM (Freshsales Suite) contact

If you're using Freshworks CRM (Freshsales Suite) to manage your sales leads, it's important to also use MailUp to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in Freshworks CRM (Freshsales Suite), a corresponding contact will automatically be created in MailUp.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
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Activate
Freshworks CRM (Freshsales Suite) + MailUp Integration

Send MailUp message for new Freshworks CRM (Freshsales Suite) contact

Anytime a new contact is added to your Freshworks CRM (Freshsales Suite), automatically send them a message through MailUp letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Freshworks CRM (Freshsales Suite) - MailUp integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Activate
Freshworks CRM (Freshsales Suite) + MailUp Integration

Send MailUp message for new Freshworks CRM (Freshsales Suite) task

With this Freshworks CRM (Freshsales Suite) - MailUp integration, whenever a new task is created in Freshworks CRM (Freshsales Suite), message will be sent via MailUp. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
See more
Activate
Freshworks CRM (Freshsales Suite) + MailUp Integration

Send MailUp message for new Freshworks CRM (Freshsales Suite) deal

Whenever a new deal is created in your Freshworks CRM (Freshsales Suite), you'll want to communicate with your team to make sure everyone is on the same page. Sending MailUp message ensures that everyone knows about the new deal and can provide input on the best way to move forward.

This not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more deals. In short, this Freshworks CRM (Freshsales Suite) - MailUp integration is essential for any business to stay organized and ensure that the team is always aware of new deals.
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Activate
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Connect more apps to your Freshworks CRM (Freshsales Suite) + MailUp flow

Sync customer data with e-commerce platforms, spreadsheets, support tools, and communication channels right after your core automation runs. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
MailUp
+
ShopifyShopify (8)
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Google SheetsGoogle Sheets (8)
+
HubSpotHubSpot (8)
+
CalendlyCalendly (8)
+
StripeStripe (8)
+
SlackSlack (7)
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F
M
Add every new Shopify customer to Freshworks CRM (Freshsales Suite) and subscribe them in MailUp
New Shopify customers appear in Freshworks CRM (Freshsales Suite) as contacts and join your MailUp list instantly, removing manual data entry.
S
F
M
Log every Shopify order in Freshworks CRM (Freshsales Suite) and send a newsletter message in MailUp
Store purchases create deals in Freshworks CRM (Freshsales Suite) and dispatch confirmation messages in MailUp without delay.
S
F
M
When a Shopify order is fulfilled, update Freshworks CRM (Freshsales Suite) and add subscriber to a group in MailUp
Fulfilled orders update your Freshworks CRM (Freshsales Suite) records and move subscribers into active purchaser groups in MailUp.
S
F
M
Create a Freshworks CRM (Freshsales Suite) task for every Shopify customer and create a welcome message in MailUp
New store accounts trigger follow-up tasks in Freshworks CRM (Freshsales Suite) and prepare welcome drafts in MailUp.
S
F
M
If a Shopify order exceeds $500, create a deal in Freshworks CRM (Freshsales Suite) and add subscriber to a list in MailUp
High-value store orders generate priority deals in Freshworks CRM (Freshsales Suite) and add buyers to VIP lists in MailUp.
S
F
M
When a Shopify refund is processed, update Freshworks CRM (Freshsales Suite) and remove recipient from list in MailUp
Refund events update deal records in Freshworks CRM (Freshsales Suite) and remove customers from active purchaser lists in MailUp.
S
F
M
Use ChatGPT to categorise Shopify customer notes, create a contact in Freshworks CRM (Freshsales Suite), and add to MailUp
ChatGPT categorises incoming store customer notes before creating records in Freshworks CRM (Freshsales Suite) and MailUp.
S
F
M
S
When a Shopify order is placed, create contact in Freshworks CRM (Freshsales Suite), add subscriber to MailUp, and notify Slack
New store orders record contacts in Freshworks CRM (Freshsales Suite), update MailUp lists, and alert your sales channel on Slack.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and MailUp

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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MailUp
MailUp Triggers & Actions
List is created in MailUp
Triggers the automation when a new list is created
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Add subscriber to a group in MailUp
Adds a subscriber to a group within the mailing list
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Add subscriber to a list in MailUp
Adds a new subscriber to a mailing list
Try it →
Send message to recipient in MailUp
Delivers a pre-written message to a designated recipient
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Create a message in MailUp
Creates a new message
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Send message to group in MailUp
Sends a message to a group
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Create a group in MailUp
Creates a new group
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Create a list in MailUp
Generates a new mailing list
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Remove recipient from list in MailUp
Removes a recipient from a list
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What can you automate with Freshworks CRM (Freshsales Suite) + MailUp?

Streamline your contact management, email marketing lists, and pipeline workflows with robust multi-step automations.

What you can automate?
🔄
Sync new CRM contacts to email lists automatically
Add every new Freshworks CRM (Freshsales Suite) contact directly into your MailUp subscriber list the moment they are created. Eliminate manual exports and keep your mailing lists instantly updated.
📋
Capture every submitted contact field and detail
Map all available contact attributes and custom properties from Freshworks CRM (Freshsales Suite) into MailUp subscriber profiles. Ensure your newsletters and email digests receive complete recipient details.
🔔
Notify your marketing team instantly upon subscription
Alert your team members in Slack or email whenever a high-value contact joins your MailUp lists from Freshworks CRM (Freshsales Suite). Ensure prompt follow-up for every new lead.
🔀
Route subscribers based on custom CRM fields
Send contacts to different MailUp lists or groups depending on their deal stage, account tier, or tags in Freshworks CRM (Freshsales Suite). Deliver tailored email campaigns to the right audience segments.
✍️
Keep subscriber statuses updated as deals change
Automatically update subscriber lists or remove recipients in MailUp when deals are closed or customer statuses change in Freshworks CRM (Freshsales Suite). Maintain accurate mailing list hygiene effortlessly.
🛡️
Add or update records without creating duplicates
Search existing subscriber records in MailUp before creating new entries from Freshworks CRM (Freshsales Suite) data. Prevent duplicate profiles and keep your database clean.
⏱️
Handle later lifecycle changes and renewals
Trigger MailUp subscriber removal or group re-assignment when subscriptions expire, deals are lost, or contracts are renewed in Freshworks CRM (Freshsales Suite).
🔗
Extend your workflow to Google Sheets or Slack
Connect your Freshworks CRM (Freshsales Suite) and MailUp automation to Google Sheets or Slack for comprehensive reporting and instant team notifications.
And much more...

Who is Freshworks CRM (Freshsales Suite) + MailUp integration for?

Revenue teams, marketing managers, and customer success leads use this integration to synchronize contact data, automate subscriber lists, and eliminate manual entry errors across daily workflows.

Performance analysts
Performance analysts
Sales representatives
Sales representatives
Account managers
Account managers
Customer support leads
Customer support leads
Marketing managers
Marketing managers
Operations leads
Operations leads
📈
Performance analysts
You review marketing metrics and campaign performance daily, but your subscriber lists only update when someone manually exports contacts, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new contact lands in MailUp instantly and your data stays current.
⚡
Sales representatives
You need to follow up with inbound leads the moment they register, but notification delays mean you find out about prospects long after they convert — automating both apps means every new Freshworks CRM (Freshsales Suite) contact triggers instant subscriber actions so you can reach out while interest is peak.
🤝
Account managers
You answer to clients and stakeholders who want immediate visibility into account onboarding progress, but disjointed contact records leave gaps in your status reports — connecting these apps means your mailing lists and CRM deals stay perfectly synchronized for every review.
🎫
Customer support leads
You handle high volumes of customer requests and onboarding questions by hand, but manual list management takes hours away from helping users — this integration means every client registration flows straight into MailUp without requiring manual copy-pasting.
🎯
Marketing managers
You own the email nurturing sequence and depend on sales to hand over fresh prospect data, but delayed handoffs stall your campaign timing — automating both apps means new Freshworks CRM (Freshsales Suite) contacts join your MailUp lists the second they convert.
📊
Operations leads
You need a reliable customer history across your entire stack, but missing database records keep creating blind spots in your pipeline reporting — with this integration, every customer touchpoint flows accurately between Freshworks CRM (Freshsales Suite) and MailUp.
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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + MailUp

Build and manage your Freshworks CRM (Freshsales Suite) + MailUp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + MailUp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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20M+ Ready Automations
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AI that builds your automations
AI that builds your automations
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24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to MailUp?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to MailUp in 1-click using Integrately's ready automation templates or ask Integrately AI to build your workflow instantly.
Can I automatically add Freshworks CRM (Freshsales Suite) contacts to MailUp lists?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), MailUp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and MailUp?
Frequently Asked Questions
How are contact updates handled between Freshworks CRM (Freshsales Suite) and MailUp?
Frequently Asked Questions
Can I manage groups and recipients in MailUp from Freshworks CRM (Freshsales Suite) events?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and MailUp?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and MailUp integration free?
Frequently Asked Questions
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