Freshworks CRM (Freshsales Suite) + Mailshake Integration

Integrate Freshworks CRM (Freshsales Suite) to Mailshake in one click, or tell Integrately AI how you want each lead handled. Qualify incoming prospects, add them to outreach sequences, track campaign engagement, and sync updates automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Mailshake
    Reply is recieved in Mailshake
  • Mailshake
    Link is clicked in Mailshake
  • Mailshake
    Message is sent in Mailshake
  • Mailshake
    Mail is opened in Mailshake
  • Mailshake
    Lead status is updated in Mailshake
  • Mailshake
    Lead is created for campaign in Mailshake
  • Mailshake
    Lead is created in Mailshake
  • Mailshake
    Campaign is created in Mailshake
Arrow Right
2.
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • Mailshake
    Add recipient by email addresses in Mailshake
  • Mailshake
    Add recipient by csv in Mailshake
  • Mailshake
    Unsubscribe recipients in Mailshake
  • Mailshake
    Pause recipient in Mailshake
  • Mailshake
    Unpause recipient in Mailshake
  • Mailshake
    Create lead in Mailshake
  • Mailshake
    Update lead status in Mailshake
  • Mailshake
    Unpause campaign in Mailshake
  • Mailshake
    Pause campaign in Mailshake

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + Mailshake Integration

Capture new contacts, add leads to outreach campaigns, track email engagement, update lead statuses, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Mailshake + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) deal for new Mailshake recipient

This automation makes it easy to create new deals in Freshworks CRM (Freshsales Suite) when a new recipient is created in Mailshake. Just connect your accounts, and every time a new recipient is created in Mailshake, a new deal will automatically be created in Freshworks CRM (Freshsales Suite).

This integration makes it easy to keep your sales and marketing data in sync, so you can always have accurate information about your interactions with potential and current customers.
See more
Mailshake + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) contact for new Mailshake recipient

There are many reasons why someone might choose to use two different marketing tools. One common reason is - the ability to reach a wider audience.

For example, if one tool is better suited for reaching customers in a certain geographic region, while another is better for reaching customers of a certain age group, using both can help businesses reach their target market more effectively.

Integration of your new Freshworks CRM (Freshsales Suite) contact and Mailshake recipient can help make sure that your messages are coordinated and that you're taking full advantage of all your channels. It can also help reduce the amount of time you spend managing different tools and platforms.
See more
Freshworks CRM (Freshsales Suite) + Mailshake Integration

Create Mailshake recipient for new Freshworks CRM (Freshsales Suite) contact

If you're using Freshworks CRM (Freshsales Suite) to manage your sales leads, it's important to also use Mailshake to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in Freshworks CRM (Freshsales Suite), a corresponding recipient will automatically be created in Mailshake.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
See more
Mailshake + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) task for new Mailshake recipient

Freshworks CRM (Freshsales Suite) and Mailshake are two powerful cloud-based tools that can be used to improve business productivity. Using this Freshworks CRM (Freshsales Suite) - Mailshake integration, you can automatically create task in Freshworks CRM (Freshsales Suite) whenever a new recipient is created in Mailshake.

This allows you to keep track of all your potential leads in one place and make sure that you don't forget to follow up with any new leads. Also, setting up this automation is quick and easy, and can be done with just a few clicks!
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Freshworks CRM (Freshsales Suite) + Mailshake flow

Keep your scheduling, ad tracking, and team messaging aligned once your core workflows finish. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Mailshake
+
CalendlyCalendly (4)
+
LinkedIn AdsLinkedIn Ads (4)
+
HubSpotHubSpot (4)
+
GmailGmail (4)
+
SlackSlack (4)
+
TypeformTypeform (4)
C
F
M
When a Calendly event is scheduled, create a contact in Freshworks CRM (Freshsales Suite) and add a lead in Mailshake.
New meeting bookings instantly create contacts in Freshworks CRM (Freshsales Suite) and add outreach recipients in Mailshake without manual data entry.
C
M
F
When a Calendly event is canceled, update the lead status in Mailshake and add a note in Freshworks CRM (Freshsales Suite).
Canceled meetings automatically update your outreach campaigns in Mailshake and log notes in Freshworks CRM (Freshsales Suite).
C
F
M
Add every Calendly invitee to Freshworks CRM (Freshsales Suite) and pause their recipient status in Mailshake.
New calendar bookings automatically register in Freshworks CRM (Freshsales Suite) while pausing active outreach in Mailshake.
C
F
M
When a Calendly event is rescheduled, update the deal in Freshworks CRM (Freshsales Suite) and update the lead in Mailshake.
Rescheduled meetings update both your Freshworks CRM (Freshsales Suite) deals and Mailshake lead records automatically.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Mailshake

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
Try it →
Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
Try it →
Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
Try it →
Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
Try it →
Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
Try it →
Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
Try it →
Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
Try it →
Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
Try it →
Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
Try it →
Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
Try it →
Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
Try it →
Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
Try it →
Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
Try it →
Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
Try it →
Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
Try it →
Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
Try it →
Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
Try it →
Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
Try it →
Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
Try it →
Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
Try it →
Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
Try it →
Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
Try it →
Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
Try it →
Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
Try it →
Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
Try it →
Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
Try it →
Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
Try it →
Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
Try it →
Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
Try it →
Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
Try it →
Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
Try it →
Mailshake
Mailshake Triggers & Actions
Reply is recieved in Mailshake
Triggers the automation when a reply is received
Try it →
Link is clicked in Mailshake
Triggers the automation when a link in the email is clicked
Try it →
Message is sent in Mailshake
Triggers the automation when a new message is sent
Try it →
Mail is opened in Mailshake
Triggers the automation when an email is opened
Try it →
Lead status is updated in Mailshake
Triggers the automation when the status of a lead changes
Try it →
Lead is created for campaign in Mailshake
Triggers the automation when a lead is created for a campaign
Try it →
Lead is created in Mailshake
Triggers the automation when a new lead is created
Try it →
Campaign is created in Mailshake
Triggers the automation when a new campaign is created
Try it →
Add recipient by email addresses in Mailshake
Adds recipients to a mailing list by their email addresses
Try it →
Add recipient by csv in Mailshake
Import multiple recipients from a csv file
Try it →
Unsubscribe recipients in Mailshake
Removes recipients from the mailing list
Try it →
Pause recipient in Mailshake
Pauses a recipient
Try it →
Unpause recipient in Mailshake
Unpauses a recipient
Try it →
Create lead in Mailshake
Generates new leads for potential customers
Try it →
Update lead status in Mailshake
Updates the status of a lead based on particular criteria
Try it →
Unpause campaign in Mailshake
Unpauses a campaign
Try it →
Pause campaign in Mailshake
Pauses a campaign
Try it →

What can you automate with Freshworks CRM (Freshsales Suite) + Mailshake?

Streamline your sales and outreach operations with automated workflows designed to eliminate manual data entry.

What you can automate?
🔄
Sync new contacts between systems instantly
Automatically create a lead in Mailshake whenever a new contact is created in Freshworks CRM (Freshsales Suite). Eliminate manual copy-pasting and ensure your outreach campaigns start right away.
📋
Capture every submitted contact field
Map available contact details and custom fields from Freshworks CRM (Freshsales Suite) into Mailshake instead of just names and emails. Your campaign records become more detailed and useful.
🔔
Notify your team as events happen
Alert sales reps in real time when campaign replies arrive or deals update. Ensure fast internal collaboration and immediate prospect follow-up across your organization.
🔀
Route leads based on submitted data
Send prospects to different outreach campaigns or assign specific tasks depending on fields submitted in Freshworks CRM (Freshsales Suite). Ensure tailored messaging for every segment.
📊
Keep deal statuses up to date
Automatically update deal stages and lead statuses across both Freshworks CRM (Freshsales Suite) and Mailshake when engagement milestones occur. Maintain perfect pipeline visibility.
🔍
Prevent duplicates with smart matching
Search existing records before creating new entries to ensure clean data management. Update existing contacts or add new ones without generating messy duplicate profiles.
Handle replies and status changes
Automatically pause active outreach recipients or update lead statuses when replies are received or meetings are booked. Keep your email sequencing intelligent and relevant.
🔌
Extend your workflow to team messaging
Connect your core automation to Slack or Gmail to notify stakeholders, send confirmation emails, or create follow-up tasks as your pipeline progresses.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Mailshake integration for?

Sales professionals, outreach managers, and growth teams depend on this integration to keep contacts synced and engagement running without manual copy-pasting.

Revenue operations managers
Revenue operations managers
Outbound sales reps
Outbound sales reps
Agency account directors
Agency account directors
Growth marketing teams
Growth marketing teams
Sales development reps
Sales development reps
CRM administrators
CRM administrators
📈
Revenue operations managers
You're tracking campaign metrics across multiple dashboards but your outreach sheet only updates when someone manually exports contacts, so the row counts you're reporting against are always a few hours behind — this integration means every new contact lands in both tools instantly and your data stays current.
Outbound sales reps
You need to follow up with inbound leads the moment they express interest, but manual data entry between platforms delays your outreach by hours — automating both apps means every new contact triggers an immediate lead creation so you can reach out while interest is high.
🤝
Agency account directors
You answer to clients who want real-time visibility into pipeline growth, but compiling manual weekly status reports takes hours away from client strategy — connecting these apps means your deal stages and campaign leads stay perfectly aligned without manual spreadsheet updates.
🚀
Growth marketing teams
The volume of inbound form fills and campaign responses is too high for anyone to keep up by hand, leading to missed follow-ups and lost pipeline — this integration means every submission generates contacts and outreach records automatically without human bottlenecks.
🔄
Sales development reps
You own the outreach sequence and depend on marketing or inbound teams to hand over lead details before you can start emailing, creating frustrating wait times — with this integration, every new contact passes straight into your outreach tool the second it is created.
📋
CRM administrators
You need a reliable history of all prospect touchpoints and keep finding annoying gaps between your database and outreach campaigns caused by missed manual entries — automating both apps means your contact history remains complete and audit-ready at all times.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Mailshake

Build and manage your Freshworks CRM (Freshsales Suite) + Mailshake automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Mailshake with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Mailshake?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Mailshake in 1 click using ready templates on Integrately, or use Integrately AI to build custom multi-step workflows with apps like HubSpot, Slack, and Gmail.
Can I automatically create a lead in Mailshake when a new contact is added in Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Mailshake, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Mailshake?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle contact creation data during automation?
Frequently Asked Questions
Can Mailshake status updates trigger automated actions across other tools?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and Mailshake?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Mailshake integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Freshworks CRM (Freshsales Suite) or Mailshake With 1500+ Other Apps

Freshworks CRM (Freshsales Suite)
Popular Freshworks CRM (Freshsales Suite) Integrations
Connect Freshworks CRM (Freshsales Suite) to CRMs, email marketing tools, and customer support platforms to manage and follow up on your sales pipeline.
Mailshake
Popular Mailshake Integrations
Sync Mailshake with analytics, lead generation, form builders, and communication tools to keep your outreach stack working together.
See All
Mailshake Integrations arrow right
No popular apps found