Freshworks CRM (Freshsales Suite) + inFlow Inventory Integration

Integrate Freshworks CRM (Freshsales Suite) to inFlow Inventory in one click, or tell Integrately AI how you want each deal handled. Turn won deals into sales orders, sync customer records, alert your team, and track shipments automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • inFlow Inventory
    Purchase order is created in inFlow Inventory Instant
  • inFlow Inventory
    Purchase order is updated in inFlow Inventory Instant
  • inFlow Inventory
    Sales order is created in inFlow Inventory Instant
  • inFlow Inventory
    Sales order is updated in inFlow Inventory Instant
  • inFlow Inventory
    Customer is updated in inFlow Inventory Instant
  • inFlow Inventory
    Customer is created in inFlow Inventory Instant
  • inFlow Inventory
    Sales quote is created or updated in inFlow Inventory
  • inFlow Inventory
    Vendor is created in inFlow Inventory Instant
  • inFlow Inventory
    Vendor is updated in inFlow Inventory Instant
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2.
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • inFlow Inventory
    Create sales order in inFlow Inventory
  • inFlow Inventory
    Get sales order by id in inFlow Inventory
  • inFlow Inventory
    Search sales order by order number in inFlow Inventory
  • inFlow Inventory
    Get customer by id in inFlow Inventory
  • inFlow Inventory
    Search customer in inFlow Inventory
  • inFlow Inventory
    Get purchase order by id in inFlow Inventory
  • inFlow Inventory
    Search purchase order by name/number in inFlow Inventory
  • inFlow Inventory
    Get vendor by id in inFlow Inventory

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + inFlow Inventory Integration

Capture new deals, create matching sales orders, update customer details, notify your team, and streamline inventory tracking, all in just one click.

Most popular automationmost-popular-automations
inFlow Inventory + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) contact from new inFlow Inventory order

As an online store owner, you're likely using inFlow Inventory to manage your sales. And if you're like most business owners, you also use a customer relationship management (CRM) tool to keep track of your customers' contact information.

But did you know that you can easily integrate inFlow Inventory with Freshworks CRM (Freshsales Suite)? This integration will allow you to automatically create a contact for each new order in Freshworks CRM (Freshsales Suite).

Not only will this save you time, but it will also ensure that your customer data is always up-to-date.
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Connect more apps to your Freshworks CRM (Freshsales Suite) + inFlow Inventory flow

Sync customer interactions, trigger accounting updates, notify your team on messaging channels, and automate follow-ups across your entire stack. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
inFlow Inventory
+
ShopifyShopify (3)
+
QuickBooks OnlineQuickBooks Online (3)
+
SlackSlack (3)
+
GmailGmail (3)
+
StripeStripe (3)
+
MailchimpMailchimp (3)
S
I
F
Create an inFlow Inventory sales order and a Freshworks CRM (Freshsales Suite) contact when a Shopify order is placed
New Shopify orders instantly generate a sales order in inFlow Inventory and a contact in Freshworks CRM (Freshsales Suite), eliminating manual data entry.
S
F
I
Add new Shopify customers as Freshworks CRM (Freshsales Suite) contacts and retrieve inFlow Inventory customer details
Every new Shopify customer populates Freshworks CRM (Freshsales Suite) and pulls matching inventory data, keeping your customer records fully synchronized.
S
F
I
Create a Freshworks CRM (Freshsales Suite) product and check inFlow Inventory purchase orders when a Shopify product is added
New Shopify items update your Freshworks CRM (Freshsales Suite) product catalog and check inFlow Inventory purchase records in one automated sequence.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and inFlow Inventory

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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inFlow Inventory
inFlow Inventory Triggers & Actions
Instant
Purchase order is created in inFlow Inventory
Triggers the automation when a new purchase order is created
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Instant
Purchase order is updated in inFlow Inventory
Triggers the automation when a purchase order is updated
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Instant
Sales order is created in inFlow Inventory
Triggers the automation when a sales order is created
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Instant
Sales order is updated in inFlow Inventory
Triggers the automation when a sales order is updated
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Instant
Customer is updated in inFlow Inventory
Triggers the automation when customer details are updated
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Instant
Customer is created in inFlow Inventory
Triggers the automation when a new customer is created
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Sales quote is created or updated in inFlow Inventory
Triggers the automation when a sales quote is created or updated
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Instant
Vendor is created in inFlow Inventory
Triggers the automation when a new vendor is created
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Instant
Vendor is updated in inFlow Inventory
Triggers the automation when a vendor record is updated
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Create sales order in inFlow Inventory
Generates a new sales order with pre-filled details
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Get sales order by id in inFlow Inventory
Retrieves a sales order by its id
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Search sales order by order number in inFlow Inventory
Searches for sales orders using the order number
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Get customer by id in inFlow Inventory
Retrieves customer information based on their id
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Search customer in inFlow Inventory
Locates and retrieves customer information
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Get purchase order by id in inFlow Inventory
Retrieves a purchase order using its id
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Search purchase order by name/number in inFlow Inventory
Searches for a purchase order by name or number
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Get vendor by id in inFlow Inventory
Retrieves vendor information based on a id
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What can you automate with Freshworks CRM (Freshsales Suite) + inFlow Inventory?

Streamline your sales-to-fulfillment cycle by connecting every deal stage directly to your inventory management system.

What you can automate?
🔄
Sync won deals to inventory sales orders
Automatically generate a new sales order in inFlow Inventory the moment a deal is created or won in Freshworks CRM (Freshsales Suite). Your fulfillment team receives orders instantly without manual re-keying.
📝
Capture every submitted contact detail
Map complete customer profiles, shipping addresses, and company names from Freshworks CRM (Freshsales Suite) straight into inFlow Inventory customer records. Every detail transfers accurately on the first attempt.
🔔
Alert your fulfillment team instantly
Notify team members in Slack or via Gmail the second an order is processed or updated between Freshworks CRM (Freshsales Suite) and inFlow Inventory. Keep all stakeholders informed without checking multiple dashboards.
🔀
Route workflows based on deal value
Trigger different actions depending on specific deal fields or order totals submitted in Freshworks CRM (Freshsales Suite). High-value enterprise orders can route to priority fulfillment queues automatically.
⏱️
Keep inventory records up to date
Reflect purchase order updates, stock adjustments, and customer edits across both Freshworks CRM (Freshsales Suite) and inFlow Inventory in real time. Eliminate data silos between your sales and stock teams.
🔍
Search and update existing records
Check for existing customer profiles by email or phone number in inFlow Inventory before creating new records from Freshworks CRM (Freshsales Suite). Prevent duplicate entries and maintain clean databases.
📊
Handle later status changes smoothly
Update deal stages in Freshworks CRM (Freshsales Suite) automatically when purchase orders are completed, refunded, or modified in inFlow Inventory. Keep your pipeline status aligned with actual fulfillment.
🔌
Extend your workflow to Slack
Connect Freshworks CRM (Freshsales Suite) and inFlow Inventory to Slack to broadcast real-time order alerts to your entire organization. Combine core CRM data with instant team messaging effortlessly.
And much more...

Who is Freshworks CRM (Freshsales Suite) + inFlow Inventory integration for?

Connecting Freshworks CRM (Freshsales Suite) and inFlow Inventory eliminates manual data transfer between sales and stock control, ensuring accurate order fulfillment and streamlined pipeline reporting.

Sales operations managers
Sales operations managers
Inventory control leads
Inventory control leads
Account executives
Account executives
High-volume fulfillment teams
High-volume fulfillment teams
Customer success specialists
Customer success specialists
Finance and auditing teams
Finance and auditing teams
📈
Sales operations managers
You review pipeline revenue reports in Freshworks CRM (Freshsales Suite) but fulfillment numbers are always delayed because sales orders are entered manually into inFlow Inventory hours after deals close — automating both apps means every won deal generates a sales order instantly and your revenue reports stay accurate.
📦
Inventory control leads
You manage stock levels in inFlow Inventory while your sales team closes deals in Freshworks CRM (Freshsales Suite), but stock counts drift when orders are missed during handoffs — connecting these apps means inventory levels update the moment a deal closes and stock shortages are prevented.
👔
Account executives
You coordinate customer shipments and update order statuses across separate dashboards, leading to delayed client updates when inventory data lags behind sales records — with this integration, customer purchase orders and deal stages sync automatically so your client communications remain timely.
High-volume fulfillment teams
You process hundreds of incoming orders daily from sales reps using Freshworks CRM (Freshsales Suite) who expect immediate fulfillment in inFlow Inventory, causing severe bottlenecks during peak hours — automating both apps means orders flow from deals to stock fulfillment without manual data entry errors.
🤝
Customer success specialists
You depend on sales reps to hand over closed deals before you can onboard clients in inFlow Inventory, resulting in frustrating delays for your accounts — integrating these apps means new customer accounts and orders are created simultaneously across both platforms.
📋
Finance and auditing teams
You reconcile monthly sales against inventory shipments by comparing records from Freshworks CRM (Freshsales Suite) and inFlow Inventory, frequently discovering discrepancies caused by missing entries — this integration means every transaction maintains a reliable digital history across your entire business stack.
Our team

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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + inFlow Inventory

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Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to inFlow Inventory?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to inFlow Inventory in 1-click using ready templates on Integrately, or use Integrately AI to build custom multi-step workflows with Slack, QuickBooks Online, and 1,500+ other apps.
Can I automatically create sales orders in inFlow Inventory when deals close in Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), inFlow Inventory, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and inFlow Inventory?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle contact and deal data in this integration?
Frequently Asked Questions
How does inFlow Inventory manage orders and customer records during syncs?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and inFlow Inventory?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and inFlow Inventory integration free?
Frequently Asked Questions
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You Can Also Connect Freshworks CRM (Freshsales Suite) or inFlow Inventory With 1500+ Other Apps

Freshworks CRM (Freshsales Suite)
Popular Freshworks CRM (Freshsales Suite) Integrations
Connect Freshworks CRM (Freshsales Suite) to marketing platforms, email tools, and helpdesks to manage and follow up on your customer relationships.
inFlow Inventory
Popular inFlow Inventory Integrations
Sync inFlow Inventory with logistics, reporting, and accounting tools to keep stock data working across your operational stack.