Freshworks CRM (Freshsales Suite) + GroupApp Integration

Integrate Freshworks CRM (Freshsales Suite) to GroupApp in one click, or tell Integrately AI how you want each contact handled. Enroll new students, sync community members, update deals, and alert your team automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • GroupApp
    Course enrollment is created in GroupApp Instant
  • GroupApp
    Member is added to community in GroupApp Instant
  • GroupApp
    Member joins channel in community in GroupApp Instant
  • GroupApp
    Community member profile is updated in GroupApp Instant
  • GroupApp
    Community membership is requested in GroupApp Instant
  • GroupApp
    Community membership is cancelled in GroupApp Instant
  • GroupApp
    Course is completed in GroupApp Instant
  • GroupApp
    Course lesson is completed in GroupApp Instant
  • GroupApp
    Post is created in community in GroupApp Instant
  • GroupApp
    RSVP is created for an event in GroupApp Instant
  • GroupApp
    Payment is made in community in GroupApp Instant
  • GroupApp
    Payment in community fails in GroupApp Instant
  • GroupApp
    Member answers onboarding questions in GroupApp Instant
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2.
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • GroupApp
    Invite new member in community in GroupApp
  • GroupApp
    Create new community member account in GroupApp
  • GroupApp
    Add community member to a segment in community in GroupApp
  • GroupApp
    Search member by email in GroupApp
  • GroupApp
    Add member to community channel in GroupApp
  • GroupApp
    Add existing account to community by email in GroupApp
  • GroupApp
    Remove community member from a segment in community in GroupApp
  • GroupApp
    Enroll user to a course by user email in GroupApp
  • GroupApp
    Enroll user to a course by user id in GroupApp
  • GroupApp
    Remove user from course enrollment in GroupApp
  • GroupApp
    Remove user from community channel in GroupApp
  • GroupApp
    Search channels by name in GroupApp
  • GroupApp
    Search group by name in GroupApp
  • GroupApp
    Search course by name in GroupApp

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Ready WorkflowsReady Workflows   for Freshworks CRM (Freshsales Suite) + GroupApp Integration

Capture new members, track course completions, update CRM contacts, alert your team, and send follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Create your workflow with Integrately AI.
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Connect more apps to your Freshworks CRM (Freshsales Suite) + GroupApp flow

Sync community data with marketing, finance, and support tools to keep your stack connected. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
GroupApp
+
StripeStripe (4)
+
MailchimpMailchimp (4)
+
ZoomZoom (4)
+
SlackSlack (4)
+
Google SheetsGoogle Sheets (4)
+
CalendlyCalendly (4)
S
F
G
Add every Stripe payment customer as a Freshworks CRM (Freshsales Suite) contact, and enroll them in GroupApp
Stripe payments instantly create Freshworks CRM (Freshsales Suite) contacts and trigger GroupApp course enrollments without manual entry.
G
F
S
When a GroupApp community payment fails, create a follow-up task in Freshworks CRM (Freshsales Suite) and create a customer record in Stripe
Failed community payments automatically generate follow-up tasks in Freshworks CRM (Freshsales Suite) and update Stripe records.
G
F
S
Turn every GroupApp course enrollment into a Freshworks CRM (Freshsales Suite) deal and set up a Stripe subscription
New course enrollments create Freshworks CRM (Freshsales Suite) deals and initiate Stripe subscriptions automatically.
F
G
S
When a Freshworks CRM (Freshsales Suite) deal is created, enroll the user in GroupApp and create a customer in Stripe
New deals in Freshworks CRM (Freshsales Suite) trigger GroupApp enrollments and create Stripe customer profiles.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and GroupApp

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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GroupApp
GroupApp Triggers & Actions
Instant
Course enrollment is created in GroupApp
Triggers the automation when a new enrollment is created in the particular course
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Instant
Member is added to community in GroupApp
Triggers the automation when a new member is added to a community
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Instant
Member joins channel in community in GroupApp
Triggers the automation when a new member joins a particular channel in the community
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Instant
Community member profile is updated in GroupApp
Triggers the automation when a Community member's profile is updated
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Instant
Community membership is requested in GroupApp
Triggers the automation when a user requests for community membership
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Instant
Community membership is cancelled in GroupApp
Triggers the automation when a user's community membership is cancelled
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Instant
Course is completed in GroupApp
Triggers the automation when a user completes the particular course
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Instant
Course lesson is completed in GroupApp
Triggers the automation when someone completes a lesson in a particular course
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Instant
Post is created in community in GroupApp
Triggers the automation when a new post is created in the community
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Instant
RSVP is created for an event in GroupApp
Triggers the automation when an RSVP is created for an event
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Instant
Payment is made in community in GroupApp
Triggers the automation when payment is made in the community
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Instant
Payment in community fails in GroupApp
Triggers the automation when a payment in the community fails
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Instant
Member answers onboarding questions in GroupApp
Triggers the automation when a member answers onboarding questions
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Invite new member in community in GroupApp
Sends an invitation to a new member to join the community
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Create new community member account in GroupApp
Creates a new account for a community member
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Add community member to a segment in community in GroupApp
Adds a community member to a segment within the community
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Search member by email in GroupApp
Searches for members by email
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Add member to community channel in GroupApp
Adds a member to a community channel
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Add existing account to community by email in GroupApp
Adds an existing account to the community using their email address
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Remove community member from a segment in community in GroupApp
Removes a member from a particular segment within the community
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Enroll user to a course by user email in GroupApp
Enrolls the user in a course based on their email address
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Enroll user to a course by user id in GroupApp
Enrolls a user in a course using their user id
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Remove user from course enrollment in GroupApp
Unenrolls a user from a course
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Remove user from community channel in GroupApp
Removes a user from a community channel
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Search channels by name in GroupApp
Searches for a channel usng their name
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Search group by name in GroupApp
Searches for a group by its name
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Search course by name in GroupApp
Searches for a course based on its name
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What can you automate with Freshworks CRM (Freshsales Suite) + GroupApp?

Streamline your sales and community management workflows with automated data syncs and triggers.

What you can automate?
🔄
Sync community members and CRM contacts automatically
Bridge your learning community and sales pipeline. Whenever a member is added to community in GroupApp, a contact is created in Freshworks CRM (Freshsales Suite) instantly without manual copying.
📋
Capture every submitted member profile field
Map available GroupApp onboarding questions and profile answers into separate Freshworks CRM (Freshsales Suite) contact fields instead of just basic names. Your CRM becomes a richer resource for team follow-ups.
🔔
Notify your team the moment events happen
Send instant Slack channel alerts whenever a course enrollment is created or a deal is updated. Your sales and support teams stay informed without constantly checking multiple dashboards.
🔀
Route records based on submitted criteria
Take different actions depending on specific course names or community segments. Automatically assign high-tier learners to priority deals while standard members go to regular follow-up sequences.
✏️
Keep CRM deal stages updated as members progress
Reflect real student activity in your sales pipeline. Automatically update Freshworks CRM (Freshsales Suite) deals when community members complete lessons or finish entire courses.
🛡️
Create or update records without generating duplicates
Prevent messy database clutter by using intelligent lookup actions. Automatically search existing contacts by email in Freshworks CRM (Freshsales Suite) before creating new entries.
💳
Handle payment failures and subscription changes
Manage billing events smoothly by triggering automated CRM tasks when community payments fail in GroupApp. Your finance and support teams can intervene before accounts lapse.
🔗
Extend your workflow to messaging and spreadsheet tools
Connect your core automation to Slack, Google Sheets, or Zoom to log data rows, schedule onboarding meetings, and announce student milestones across your entire business stack.
And much more...

Who is Freshworks CRM (Freshsales Suite) + GroupApp integration for?

Connecting Freshworks CRM (Freshsales Suite) and GroupApp helps teams manage community learning and sales pipelines without manual data entry.

Sales Directors and Revenue Managers
Sales Directors and Revenue Managers
Community Operations Managers
Community Operations Managers
Client Success Leaders
Client Success Leaders
Support and Onboarding Leads
Support and Onboarding Leads
Account Executives
Account Executives
Business Analysts
Business Analysts
📈
Sales Directors and Revenue Managers
You're tracking community revenue across separate platforms but your pipeline reports only update when someone manually exports course data, so the deal stages you're reviewing against are always a few hours behind — with this integration, every new course enrollment lands in your CRM instantly and your revenue data stays current.
Community Operations Managers
You need to act fast when members join your community, but manual account creation slows down onboarding and leaves new students waiting for access — automating both apps means every community signup immediately creates CRM contacts and provisions access so your members start learning right away.
🤝
Client Success Leaders
You answer to executive stakeholders who want to see active student engagement, but compiling manual participation reports takes hours every week — integrating these apps means student progress and course completions sync directly to your CRM records for instant client reporting.
📊
Support and Onboarding Leads
The volume of new course enrollments is too high for your team to keep up with by hand, leading to missed follow-ups and delayed student onboarding tasks — connecting these apps means automated tasks and calendar bookings are triggered the moment a student enrolls.
🎯
Account Executives
You own the upsell step and depend on community managers to hand over engaged learners, but information silos cause leads to slip through the cracks — this integration means every community milestone updates your CRM deal stages so you know exactly when to pitch the next offer.
🔍
Business Analysts
You need a reliable history of member interactions across sales and learning platforms, but manual data entry leaves frustrating gaps in your audit logs — automating both apps means every contact update, deal change, and course completion is recorded accurately without missing entries.
Our team

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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + GroupApp

Build and manage your Freshworks CRM (Freshsales Suite) + GroupApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + GroupApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to GroupApp?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to GroupApp instantly using 1-click automations and Integrately AI. Start with ready-made templates or use AI to set up your workflow alongside tools like Slack, Google Sheets, and Zoom.
Can I automatically sync new GroupApp members to my Freshworks CRM (Freshsales Suite) pipeline?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), GroupApp, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and GroupApp?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle contact data during community signups?
Frequently Asked Questions
Can GroupApp trigger course completion updates in Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and GroupApp?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and GroupApp integration free?
Frequently Asked Questions
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You Can Also Connect Freshworks CRM (Freshsales Suite) or GroupApp With 1500+ Other Apps

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GroupApp
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