Freshworks CRM (Freshsales Suite) + Gmail Integration

Integrate Freshworks CRM (Freshsales Suite) to Gmail in one click, or tell Integrately AI how you want each contact handled. Send welcome messages, notify team members, update contact logs, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Gmail
    Email is received in Gmail
  • Gmail
    Label is added to email in Gmail
  • Gmail
    New email is starred in Gmail
  • Gmail
    Email matching search is received in Gmail
  • Gmail
    Thread is started in Gmail
  • Gmail
    Label is created in Gmail
Arrow Right
2.

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + Gmail Integration

Send welcome emails, draft replies, create contacts from received messages, alert your team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + Gmail Integration

Send Gmail email for new Freshworks CRM (Freshsales Suite) contact

Anytime a new contact is added to your Freshworks CRM (Freshsales Suite), automatically send them a email through Gmail letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Freshworks CRM (Freshsales Suite) - Gmail integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See more
Freshworks CRM (Freshsales Suite) + Gmail Integration

Send Gmail email for new Freshworks CRM (Freshsales Suite) task

With this Freshworks CRM (Freshsales Suite) - Gmail integration, whenever a new task is created in Freshworks CRM (Freshsales Suite), email will be sent via Gmail. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the email that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
See more
Freshworks CRM (Freshsales Suite) + Gmail Integration

Send Gmail email for new Freshworks CRM (Freshsales Suite) deal

Whenever a new deal is created in your Freshworks CRM (Freshsales Suite), you'll want to communicate with your team to make sure everyone is on the same page. Sending Gmail email ensures that everyone knows about the new deal and can provide input on the best way to move forward.

This not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more deals. In short, this Freshworks CRM (Freshsales Suite) - Gmail integration is essential for any business to stay organized and ensure that the team is always aware of new deals.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Freshworks CRM (Freshsales Suite) + Gmail flow

Route new leads to your calendar, trigger email marketing campaigns, alert your team on messaging apps, and log tasks across your project tools. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Gmail
+
CalendlyCalendly (3)
+
HubSpotHubSpot (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
+
StripeStripe (3)
+
AsanaAsana (3)
C
F
G
Create a contact in Freshworks CRM (Freshsales Suite) when a Calendly invitee is scheduled, and send a confirmation email in Gmail.
New Calendly bookings instantly create a contact in Freshworks CRM (Freshsales Suite) and dispatch a Gmail email, keeping your sales pipeline moving without manual typing.
C
F
G
When a Calendly invitee is canceled, update the contact in Freshworks CRM (Freshsales Suite) and notify yourself via Gmail.
Canceled meetings update your Freshworks CRM (Freshsales Suite) contact records automatically while sending a notification email through Gmail.
C
F
G
Create a task in Freshworks CRM (Freshsales Suite) for every new Calendly meeting, and send a briefing email in Gmail.
Every scheduled Calendly meeting creates a follow-up task in Freshworks CRM (Freshsales Suite) and sends a detailed briefing via Gmail.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Gmail

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
Try it →
Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
Try it →
Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
Try it →
Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
Try it →
Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
Try it →
Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
Try it →
Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
Try it →
Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
Try it →
Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
Try it →
Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
Try it →
Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
Try it →
Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
Try it →
Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
Try it →
Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
Try it →
Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
Try it →
Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
Try it →
Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
Try it →
Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
Try it →
Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
Try it →
Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
Try it →
Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
Try it →
Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
Try it →
Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
Try it →
Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
Try it →
Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
Try it →
Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
Try it →
Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
Try it →
Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
Try it →
Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
Try it →
Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
Try it →
Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
Try it →
Gmail
Gmail Triggers & Actions
Email is received in Gmail
Triggers the automation when an email is received
Try it →
Label is added to email in Gmail
Triggers the automation when any email is labelled
Try it →
New email is starred in Gmail
Triggers the automation when any email is starred
Try it →
Email matching search is received in Gmail
Triggers the automation when an incoming email matches a particular search criteria
Try it →
Thread is started in Gmail
Triggers the automation when a new thread is created
Try it →
Label is created in Gmail
Triggers the automation when a new label is created
Try it →
Send email in Gmail
Sends an email to a recipient
Try it →
Reply to email in Gmail
Replies to an email
Try it →
Create draft in Gmail
Adds a new contact to the contact list
Try it →
Create draft reply in Gmail
Adds a new contact to the contact list
Try it →
Delete label in Gmail
Removes a particular label from the selected item
Try it →
Search email in Gmail
Scan email inbox for keywords or sender
Try it →
Add label to email in Gmail
Categorize and organize emails by adding labels based on criteria
Try it →
Remove label from email in Gmail
Removes a label from an email
Try it →
Create label in Gmail
Generates a new label
Try it →
Update label in Gmail
Modify the label information
Try it →

What can you automate with Freshworks CRM (Freshsales Suite) + Gmail?

Streamline your communication and CRM workflows by connecting every contact event directly to your inbox.

What you can automate?
✉️
Send automated emails for every new contact
Trigger personalized welcome messages in Gmail the moment a contact is created in Freshworks CRM (Freshsales Suite). Eliminate manual email drafting and engage prospects instantly.
📋
Capture every submitted contact detail
Map all available contact fields from Freshworks CRM (Freshsales Suite) directly into your Gmail messages and drafts. Ensure no critical prospect information gets left behind.
🔔
Alert the right person as soon as it happens
Notify team members via Gmail whenever a deal is created or updated in Freshworks CRM (Freshsales Suite). Keep your entire sales organization informed in real time.
🔀
Branch workflows based on submitted fields
Send different email templates in Gmail depending on the deal value or contact tier submitted in Freshworks CRM (Freshsales Suite). Tailor your messaging automatically.
🔄
Keep your contact records up to date
Sync email replies and thread updates between Gmail and Freshworks CRM (Freshsales Suite) automatically. Maintain an accurate communication history without manual copy-pasting.
🛡️
Prevent duplicate records during sync
Search existing contacts in Freshworks CRM (Freshsales Suite) before creating new records from incoming Gmail emails. Keep your database clean and organized.
⏱️
Handle later status changes and follow-ups
Trigger follow-up email drafts in Gmail whenever a Freshworks CRM (Freshsales Suite) task is completed or a deal stage advances. Keep deals moving forward.
🔗
Extend your workflow to team channels
Connect Freshworks CRM (Freshsales Suite) and Gmail triggers to Slack notifications so your team hears about major updates instantly. Keep communication transparent.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Gmail integration for?

Sales professionals, account managers, and business owners who rely on timely email outreach and accurate customer records eliminate manual data entry entirely.

Sales Operations Managers
Sales Operations Managers
Account Executives
Account Executives
Client Success Leads
Client Success Leads
High-Volume Sales Teams
High-Volume Sales Teams
Business Development Representatives
Business Development Representatives
Support Managers
Support Managers
📈
Sales Operations Managers
You're compiling pipeline metrics and contact lists by hand every week, but your email logs only update when someone manually exports data, so the conversion reports you present to leadership are always a few hours behind — with this integration, every new contact lands in your workflow instantly and your data stays current.
Account Executives
You're monitoring incoming prospect inquiries in Freshworks CRM (Freshsales Suite), but you find out about new leads too late because email alerts arrive haphazardly, so potential deals go cold before you can reply — automating both apps means every new contact triggers an immediate Gmail outreach message and your response time drops to zero.
🤝
Client Success Leads
You answer to external stakeholders who want to see prompt follow-up records, but tracking email conversations alongside CRM updates takes hours of manual logging, so progress reports are always delayed — this integration means every client email and contact record stays perfectly synchronized without manual effort.
📊
High-Volume Sales Teams
You're processing hundreds of daily leads in Freshworks CRM (Freshsales Suite) while trying to send personalized Gmail follow-ups, but the volume is too high for anyone to keep up by hand, so follow-up emails get missed — automating both apps means every contact creation instantly dispatches your outreach sequence without manual errors.
🎯
Business Development Representatives
You own the initial outreach step and depend on inbound contact creation to start your prospecting sequence, but manual notification delays slow down your first touchpoint, so conversion rates suffer — integrating these apps means every new contact triggers your Gmail workflow instantly and your outreach pipeline never stalls.
🔍
Support Managers
You need a reliable customer history in Freshworks CRM (Freshsales Suite) and keep finding gaps where email correspondence was never logged, so your team lacks context during calls — connecting these apps means every email thread is captured accurately against the right contact record and your customer history remains complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Gmail

Build and manage your Freshworks CRM (Freshsales Suite) + Gmail automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Gmail with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Gmail?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Gmail using 1-click automation setup on Integrately. Link your accounts and use ready templates or ask Integrately AI to build your workflow alongside apps like Slack and HubSpot.
Can I automatically send a Gmail email when a contact is created in Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Gmail, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Gmail?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle contact creation data during automation?
Frequently Asked Questions
How does Gmail manage automated outbound emails in these workflows?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and Gmail?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Gmail integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Freshworks CRM (Freshsales Suite) or Gmail With 1500+ Other Apps

Freshworks CRM (Freshsales Suite)
Popular Freshworks CRM (Freshsales Suite) Integrations
Connect Freshworks CRM to CRMs, billing platforms, and project tools to manage customer pipelines across your stack.
Gmail
Popular Gmail Integrations
Sync Gmail with communication tools, calendar apps, and document platforms to keep message threads flowing.
See All
Gmail Integrations arrow right
No popular apps found