Create Freshworks CRM (Freshsales Suite) task from new GitLab issue
GitLab + Freshworks CRM (Freshsales Suite) Integration
Freshworks CRM (Freshsales Suite) + GitLab Integration
Integrate Freshworks CRM (Freshsales Suite) to GitLab in one click, or tell Integrately AI how you want each deal handled. Create issues, update records, notify your development team, and track every pipeline change automatically.
Free forever.Use premium features free for 14 days.1.
Contact is created in Freshworks CRM (Freshsales Suite)- Contact is updated in Freshworks CRM (Freshsales Suite)
- Deal is updated in Freshworks CRM (Freshsales Suite)
- Deal is created in Freshworks CRM (Freshsales Suite)
- Task is created in Freshworks CRM (Freshsales Suite)
- Account is created in Freshworks CRM (Freshsales Suite)
- Account is updated in Freshworks CRM (Freshsales Suite)
Project issue is created in GitLab Instant- Project issue is close in GitLab Instant
- Project issue is reopened in GitLab Instant
- Group issue is created in GitLab Instant
- Project issue is updated in GitLab Instant
- Group issue is updated in GitLab Instant
- Group issue is closed in GitLab Instant
- Group issue is reopened in GitLab Instant
- Project merge request is created in GitLab Instant
- Group merge request is created in GitLab Instant
- Project merge request is merged in GitLab Instant
- Project merge request is updated in GitLab Instant
- Group merge request is updated in GitLab Instant
- Group merge request is merged in GitLab Instant
- New commit in GitLab
- Project is created in GitLab
2.
- Search contact in Freshworks CRM (Freshsales Suite)
- Create product in Freshworks CRM (Freshsales Suite)
- Create contact in Freshworks CRM (Freshsales Suite)
- Search contact by email in Freshworks CRM (Freshsales Suite)
- Update contact in Freshworks CRM (Freshsales Suite)
- Search contact by phone number in Freshworks CRM (Freshsales Suite)
- Get contact by id in Freshworks CRM (Freshsales Suite)
- Add note to a contact in Freshworks CRM (Freshsales Suite)
- Create task for contact in Freshworks CRM (Freshsales Suite)
- Delete contact in Freshworks CRM (Freshsales Suite)
- Create deal in Freshworks CRM (Freshsales Suite)
- Get deal by id in Freshworks CRM (Freshsales Suite)
- Search deal by name in Freshworks CRM (Freshsales Suite)
- Create task for deal in Freshworks CRM (Freshsales Suite)
- Add note to a deal in Freshworks CRM (Freshsales Suite)
- Update deal in Freshworks CRM (Freshsales Suite)
- Create or Update contact in Freshworks CRM (Freshsales Suite)
- Create account in Freshworks CRM (Freshsales Suite)
- Create task for an account in Freshworks CRM (Freshsales Suite)
- Get account by id in Freshworks CRM (Freshsales Suite)
- Search account by name in Freshworks CRM (Freshsales Suite)
- Add note to an account in Freshworks CRM (Freshsales Suite)
- Mark task as completed in Freshworks CRM (Freshsales Suite)
- Get task by id in Freshworks CRM (Freshsales Suite)
- Search issues in GitLab
- Create issue in GitLab
- Update issue in GitLab
- Create issue note in GitLab
- Create merge request note in GitLab
- Search all merge request in GitLab
- Search group merge request in GitLab
- Search project merge request in GitLab
Trusted by experts at...
Ready Workflows for Freshworks CRM (Freshsales Suite) + GitLab Integration
Capture new deals, create development issues, update project statuses, notify engineering teams, and log every handoff, all in just one click.
Most popular automation
- 1of1
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Connect more apps to your Freshworks CRM (Freshsales Suite) + GitLab flow
Sync your sales pipeline and development tracking with messaging, task management, and documentation tools. Pick a combination and activate it in one click.
+
Slack (4)
Slack (4) +
Jira Software Cloud (3)
Jira Software Cloud (3) +
GitHub (3)
GitHub (3) +
Google Drive (3)
Google Drive (3) +
Confluence (3)
Confluence (3) +
Zoom (3)
Zoom (3) F
G
S
Create a GitLab issue when a deal is created in Freshworks CRM (Freshsales Suite), and notify your team on Slack.
New Freshworks CRM (Freshsales Suite) deals instantly trigger a GitLab issue and notify your team on Slack, keeping sales and engineering aligned.
G
F
S
When a project issue is created in GitLab, update the deal in Freshworks CRM (Freshsales Suite) and post an alert in Slack.
Keep sales informed on technical progress by updating Freshworks CRM (Freshsales Suite) deals and alerting Slack when GitLab issues open.
G
F
S
When a project issue is close in GitLab, update the Freshworks CRM (Freshsales Suite) deal stage and notify your sales channel in Slack.
Close the loop between development and sales by updating Freshworks CRM (Freshsales Suite) deals and notifying Slack when GitLab issues close.
G
F
S
Create a task in Freshworks CRM (Freshsales Suite) when a GitLab merge request is merged, and announce it in Slack.
Track completed development work inside Freshworks CRM (Freshsales Suite) and announce merged requests on Slack automatically.
Supported triggers and actions for Freshworks CRM (Freshsales Suite) and GitLab
Mix and match to build the exact automation you need
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
Try it → Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
Try it → Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
Try it → Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
Try it → Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
Try it → Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
Try it → Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
Try it → GitLab Triggers & Actions
Instant
Project issue is created in GitLab
Triggers the automation when a project issue is created
Try it → Instant
Project issue is close in GitLab
Triggers the automation when a project issue is closed
Try it → Instant
Project issue is reopened in GitLab
Triggers the automation when a project issue is reopened
Try it → Instant
Group issue is created in GitLab
Triggers the automation when a group issue is created
Try it → Instant
Project issue is updated in GitLab
Triggers the automation when a project issue is updated
Try it → Instant
Group issue is updated in GitLab
Triggers the automation when a group issue is updated
Try it → Instant
Group issue is closed in GitLab
Triggers the automation when a group issue is closed
Try it → Instant
Group issue is reopened in GitLab
Triggers the automation when a group issue is reopened
Try it → Instant
Project merge request is created in GitLab
Triggers the automation when a project merge request is created
Try it → Instant
Group merge request is created in GitLab
Triggers the automation when a new merge request is created within a group
Try it → Instant
Project merge request is merged in GitLab
Triggers the automation when a project merge request is merged
Try it → Instant
Project merge request is updated in GitLab
Triggers the automation when a project merge request is updated
Try it → Instant
Group merge request is updated in GitLab
Triggers the automation when a group merge request is modified
Try it → Instant
Group merge request is merged in GitLab
Triggers the automation when a merge request within a group is merged
Try it → New commit in GitLab
Triggers the automation when a new commit is made in a particular repository
Try it → What can you automate with Freshworks CRM (Freshsales Suite) + GitLab?
Streamline your sales-to-engineering workflows by automating issue creation, deal updates, and task tracking between Freshworks CRM (Freshsales Suite) and GitLab.
🔄
Create GitLab issues from new deals
Instantly open a GitLab issue the moment a deal is created in Freshworks CRM (Freshsales Suite). Your development team gets immediate visibility into customer requirements without manual ticket creation.
📋
Capture every custom deal field
Map all submitted deal details and custom attributes from Freshworks CRM (Freshsales Suite) straight into your GitLab issue descriptions. Ensure developers have every piece of context needed.
🔔
Alert the right engineering team
Trigger instant notifications in your messaging channels whenever a high-value Freshworks CRM (Freshsales Suite) deal generates a new GitLab issue. Keep stakeholders informed in real time.
🔀
Route tasks based on deal tier
Send enterprise deals to priority GitLab project boards while routing standard deals to general queues. Automate conditional workflows based on submitted field data.
⏱️
Keep deal stages updated dynamically
Automatically update Freshworks CRM (Freshsales Suite) deal stages as engineering progresses through linked GitLab issues. Reflect real development status in your sales pipeline.
🔍
Search and update existing contacts
Check for existing contacts in Freshworks CRM (Freshsales Suite) before creating new records when GitLab issues originate from client feedback. Prevent duplicate entries in your database.
✅
Handle project closures seamlessly
Update deal records and create follow-up tasks in Freshworks CRM (Freshsales Suite) the moment a project issue is closed in GitLab. Close the loop between engineering and sales.
🔗
Extend workflows to Slack and Jira
Build multi-step pipelines that connect Freshworks CRM (Freshsales Suite) and GitLab with Slack, Jira Software Cloud, or Google Drive. Automate complex cross-app operations in minutes.
And much more...
Who is Freshworks CRM (Freshsales Suite) + GitLab integration for?
Sales managers, engineering leads, project coordinators, and customer success teams keep pipelines and development trackers perfectly synchronized without manual data entry.
Sales Operations Managers
Engineering Leads
Account Managers
Project Coordinators
Customer Success Teams
Technical Product Managers
📈
Sales Operations Managers
You're tracking deal handoffs in Freshworks CRM (Freshsales Suite) but development status updates live in GitLab, so your pipeline reports are always missing real-time engineering progress — with this integration, every new deal instantly creates a GitLab issue and your pipeline stays accurate.
⚡
Engineering Leads
You rely on sales teams to pass along customer requirements in Freshworks CRM (Freshsales Suite), but manual ticket creation leaves your developers waiting on details — automating both apps means every deal automatically generates a GitLab issue so coding starts right away.
🤝
Account Managers
You answer to clients asking about feature delivery schedules, but checking GitLab manually while talking to customers wastes precious time — this integration means every GitLab issue status update syncs back to Freshworks CRM (Freshsales Suite) so you always know the exact progress.
📊
Project Coordinators
The sheer volume of new deals coming into Freshworks CRM (Freshsales Suite) makes it impossible to manually set up project boards in GitLab without missing critical tasks — with this integration, every new deal creates matching issues and tasks automatically.
👥
Customer Success Teams
You own the client relationship after the sale closes in Freshworks CRM (Freshsales Suite), but you find out about completed development work days too late — connecting these apps means resolved GitLab issues update your CRM records instantly.
📁
Technical Product Managers
You need a reliable history of customer requests tied to product development, but manual copying between Freshworks CRM (Freshsales Suite) and GitLab keeps leaving gaps in your records — automating both apps means every task and contact reference stays perfectly aligned.
Did you know?
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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + GitLab
Build and manage your Freshworks CRM (Freshsales Suite) + GitLab automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
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Connect Freshworks CRM (Freshsales Suite) + GitLab with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
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SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions
How do I connect Freshworks CRM (Freshsales Suite) to GitLab?
You can connect Freshworks CRM (Freshsales Suite) to GitLab in 1 click using ready workflows or build custom flows with Integrately AI. You can also connect Slack, Jira Software Cloud, and GitHub to your automation.
Can I automatically create a GitLab issue when a new deal is created in Freshworks CRM (Freshsales Suite)?
Can I connect Freshworks CRM (Freshsales Suite), GitLab, and Slack?
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and GitLab?
How does Freshworks CRM (Freshsales Suite) handle deal updates in this integration?
How are GitLab issues tracked through this integration?
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and GitLab?
Is the Freshworks CRM (Freshsales Suite) and GitLab integration free?
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