If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding operators in Zoho SalesIQ. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Zoho SalesIQ integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a operator in Zoho SalesIQ.
This makes it easy to keep track of your support tickets and operators in one place.
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Zoho SalesIQ
Zoho SalesIQ is a customer engagement platform that boosts your business's marketing, sales, and support efforts. Its features like Live chat, analytics, and visitor scoring help you engage proactively with visitors, driving meaningful interactions.
Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.