WA.Team + Freshservice Integration

Connect WA.Team to Freshservice - Automate your workflows in 1-click

Set up WA.Team automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Skip the manual back and forth! Easily automate the flow of data between WA.Team & Freshservice using Integrately.

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Ready Workflows For WA.Team + Freshservice Integration

Just click on the workflow you want to automate

Send WA.Team message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - WA.Team integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in WA.Team notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic WA.Team messages for new Freshservice tickets today - your customers will appreciate it!

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Create Your Own WA.Team & Freshservice Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Message is received in WA.Team
Triggers the automation whenever a new message is received
Instant
Ticket is created in Freshservice
Triggers the automation whenever a new ticket is created
Ticket is updated in Freshservice
Triggers the automation whenever a ticket is modified
Requester is created in Freshservice
Triggers the automation whenever a new requester is created
Requester is updated in Freshservice
Triggers the automation whenever a requester is updated

Send message in WA.Team
Automatically sends a list message
Check and validate contact in WA.Team
Automatically checks and validates a contact
Send list message in WA.Team
Automatically sends a video file to the particular recipient
Send button message in WA.Team
Automatically sends a button message
Send image in WA.Team
Automatically deliver a message to a designated recipient
Send video in WA.Team
Send document in WA.Team
Automatically sends a particular document to a designated recipient
Create ticket in Freshservice
Automatically generates a new ticket
Create requester in Freshservice
Automatically generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Automatically retrieves a requester's information using their unique ID
Get agent by ID in Freshservice
Get group by ID in Freshservice
Automatically retrieves a group by its ID

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

See Pricing

Integrate WA.Team & Freshservice In 1 Click
And Save Time & Money Both

Integrately makes automation accessible to everyone with features like ready 1-click automations, text-to-automation AI, and a guided automation setup process (Guided UI). If you still need help, our 24/5 live chat support has got you covered. So why wait? Sign up for your free plan and automate now!

Want to automate something else in your workflow?

You Can Also Connect WA.Team or Freshservice With 1200+ Other Apps

WA.Team is a cloud-based business software that automates and enhances your customer support with the help of WhatsApp Business API. It helps create multiple team members and groups, add contacts, set reminders for follow ups and much more.

See WA.Team Integrations

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations