Freshservice + Trengo Integration

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Create Your Own Freshservice & Trengo Integration Without Any Code

Create Custom Workflow

Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice
New inbound message is added in Trengo Instant
New outbound message is added in Trengo Instant
New internal note is added in Trengo Instant
Phone call is missed in Trengo Instant
Phone call is ended in Trengo Instant
Phone call is started in Trengo Instant
Ticket is assigned in Trengo Instant
Ticket is closed in Trengo Instant
Ticket is reopened in Trengo Instant
Ticket marked as spam in Trengo Instant
Ticket unmarked as spam in Trengo Instant
Ticket label is added in Trengo Instant

Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice
Send a message in Trengo
Send a WhatsApp message template in Trengo
Send message to ticket in Trengo
Send media message to ticket in Trengo
Create a ticket in Trengo
Reopen a ticket in Trengo
Attach a label in Trengo
Assign a ticket in Trengo
Close ticket in Trengo
Mark ticket as spam in Trengo
Unmark ticket as spam in Trengo
Mark a ticket as favorite in Trengo
Unmark a ticket as favorite in Trengo
Create a user in Trengo
Log a phone call in Trengo
Create contact in Trengo
Search contact in Trengo
Get contact by ID in Trengo
Update contact in Trengo
Delete contact in Trengo

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You Can Also Connect Freshservice or Trengo With 1200+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

Trengo is a powerful all-in-one customer communication platform that helps you build strong customer relationships. You can easily collaborate, automate, and scale support, marketing, and sales with Trengo.

See Trengo Integrations